Taskeng error (Vista Ultimate). PC will not properly shutdown

Hey Microsoft board gurus,

(Running Vista Ultimate on a Dell Optiplex 330)

SHUTDOWN PROBLEM, here is what happens:

  1. I use start menu & off the pc.
  2. PC seems to turn off (but a few small red lights twinkling near the power button / at the front of the Tower & the rest of button IT turned on.)
  3. After about 10 minutes, the PC then restarts by itself
  4. He can complain about "an unscheduled stop.
  5. Then
  6. I stopped again, and finally, it shuts

Sometimes to get it off, I have to make a hold in the power button.  I know that regularly isn't good for the computer.

At some point after the pc auto-entrée back, he sent this taskeng error, so maybe this is a hint on the cause of the problem.

  • I tried to do a restore from the registry to May 7 (a date the pc was ok), tried ending taskeng before stopping, and I let a Windows system/repair/recovery Volume and still have the problem.
  • Thinking maybe the computer was in the middle of the installation of Windows updates when I turn me off my PC at night, I have reviewed the updates of Windows 'Important' that were pending / CCEd would be / available, and they are useless for me (Office 2007 and IE) and should not have been install.
  • I tried a few other things, and the problem happens even about half time or more when I turned off the PC for the night.
  • I spoke to Microsoft; they don't help me without paying because my license code Vista is OEM, meaning that Dell is responsible for helping me.  Dell will not help me without paying because they say that it is a software problem and those who are not included in no charge technical support and was told to talk to Microsoft.

Any advice to get my computer to close normally again?  It is very annoying because it takes TWO stops in about 10 min. OR a hold-in button stop making my PC actually turn off.  The text of the error below.  Thank you.

Signature of the problem:
Problem event name: BlueScreen ((registry of means files are corrupt MATERIAL ts rep sales; AFTER this error if I post in the community))
OS version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

More information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 86DDA430
BCP3: 86DE1348
BCP4: 8460BE28
OS version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files helping to describe the problem:
C:\Windows\Minidump\Mini050910-02.dmp
C:\Users\Kurt Kirton\AppData\Local\Temp\WER-40029-0.sysdata.xml
C:\Users\Kurt Kirton\AppData\Local\Temp\WERCAAD.tmp.version.txt

Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

You said Details of the bugcheck 0x9f - DRIVER_POWER_STATE_FAILURE. "This bug check indicates that the driver is in an inconsistent or invalid power state." The problem is that "a device object has been blocking an IRP for too long."

You can download the contents of the c:\windows\minidump on SkyDrive and provide a link?

Consider the following general guidelines for dealing with bluescreens.

Consider running chkdsk on all partitions.  Leave complete chkdsk on each partition and see if that helps.

Also consider running SFC/scannow.

If you start in safe mode, do you still feel bugs? What if you do a clean boot, or boot device?

Consider the memory with memtest86 or Windows Memory Diagnostic test. Note that memory that pass the tests isn't necessarily good memory - he not only failed a review.  Examine systematically to eliminate the system RAM - run with a few modules for awhile and see how things are going. Then try the other modules.

Other common suggestions include ensuring drivers are up to date, but also to ensure that you use the latest version of the BIOS.

It may be useful to use the driver verifier.  To activate the... Driver Verifier start-> verifier.exe-> OK-> create standard settings-> next-> driver select the names to a list-> next-> sort by provider-> select all other Microsoft drivers-> finish and OK your way out of the dialog box.

Then restart and use the system as you normally and wait for a problem.  In case the system does not completely start after activation of the Verifier, boot mode safe and run driver verifier and tell him to remove the changes.

Wait for a bugcheck occurs after you have enabled the auditor as described, and then download the dump on your SkyDrive and provide a link.

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