TB don't DL msgs - DL Will one msg, a same, think I have a virus?

Messages see 'X', but only try to DL, receiving a message - even one - over and over. Do not open it. He said it as "Ivan". The line Re said "Baby". Don't know anyone by that name. Think there might be a virus or something or system is infected if not.

I have searched the forum and help files, started cold, tried to remove all the add ons have disabled antivirus and firewall. Don't know what else to try. I'm not a power user. I understand things, so I'm not a beginner, so I can follow the instructions to fix the registry, etc., but need specific assistance.

Appreciate any help. Thank you all. System of TB next report:

WARNING:
 This contains sensitive information which shouldn't be forwarded or published without permission.
 Application Basics
   Name: Thunderbird
   Version: 38.3.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0
   Profile Folder: C:\Users\Administrator\AppData\Roaming\Thunderbird\Profiles\afg31vjn.default
             (Local drive)
   Application Build ID: 20150928051427
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, Remove, (none) Local Folders, plain, passwordCleartext
   account2:
     INCOMING: account2, [email protected], (pop3) pop.att.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: plus.smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
   account3:
     INCOMING: account3, [email protected], (pop3) pop.att.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.4.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
   Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
   Thunderbird Message Filter Import/Export, 1.3.7.6, false, [email protected]
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.foreground_color: #000099
     browser.display.use_document_fonts: 0
     extensions.lastAppVersion: 38.3.0
     font.internaluseonly.changed: false
     font.minimum-size.x-western: 14
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1300607087
     mailnews.database.global.datastore.id: 61c318db-896a-4c93-95a0-8f51dade744
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1449253968
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 167772160
     plugin.importedState: true
     plugins.update.notifyUser: true
     privacy.donottrackheader.enabled: true
 Graphics
     Adapter Description: NVIDIA GeForce GTX 745
     Vendor ID: 0x10de
     Device ID: 0x1382
     Adapter RAM: 4095
     Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
     Driver Version: 10.18.13.5582
     Driver Date: 8-25-2015
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17461)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 0
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS Util
     3.19.2
     3.19.2
     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

Go to the webmail providers page and delete the problem message.

Tags: Thunderbird

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