Tech reinstalled Windows after the virus, now showing key invalid

Similar Questions

• Laptop will not reinstall windows after the factory system recovery

  So I have a laptop HP which is relatively new. I recently acquired the Virus 2010 Vista AntiVirus Pro. When the malware and spyware could not fix the problem, I decided to do a system restore, which would put the computer to the way it was when I bought it. I backed up the files and do the system recovery. He filled the recovery then said it will re-start to reinstall windows and complete the process.

  After the restart as it gets and error that says: "the computer restarted unexpectedly or encountered an unexpected error." Windows Setup cannot continue. To install Windows, click "ok" to restart the computer, and then restart the installation. »

  The only option is to click on 'ok', but after clicking it he is trying to reboot once again and the same error comes back. We tried to manually close the laptop and restart, but we always get the same error. I can get the start menu when the information system and the recovery is but to the past is just the mistake. Any suggestions on how to fix it? I don't know what else to do.

  http://welcome.HP.com/country/us/en/contact_us.html

  Problem with the HP recovery process, contact HP at the link above.

  This isn't their recovery process, Microsoft.

  See you soon.

  Mick Murphy - Microsoft partner

• had to reinstall windows for the 7th time, windows shows now my code is invalid

  had to reinstall windows for the 7th time, windows shows now my code is invalid

  Windows 7 supports the reactivation by Internet up to 5 times after reinstalling, but you will need to use the phone activation after that:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - M892G - 84D7W-VYVVB
  Windows product key hash: 8URszDmqchXk0nyLWXx2jditWJE =
  Windows product ID: 00359-030-0078141-85521
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {656CCD50-41C9-41C3-968E-D29BBD46AA74} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330 - 1504
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: 2.0.48.0
  OGAExec.exe signed by: Microsoft
  OGAAddin.dll signed by: Microsoft

  OGA data-->
  Office status: 100 authentic
  Microsoft Office XP Professional - 100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {A9BF75C2-FBF3-4795-953B-E259BD0C2131}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-VYVVB00359-030-0078141-855215S-1-5-21-1580701254-2691487138-3117158855HP-Pavilion,FK484AAR-ABA m9400tAmerican Megatrends Inc.. 5.33 20081107000000.000000 + 0009CE93307018400FA04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC100100Microsoft Office XP Professional10roTAwuyn2K8JnfnZ5p70qCWUSww =54186-640-4025656-1742314 97728824C57890A

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-030-007814-01-1033-7600.0000-3102009
  Installation ID: 010516027730660442597094592351394511091775644602024082
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: VYVVB
  License status: licensed
  Remaining Windows rearm count: 5
  Trust time: 10-02-2012 17:32:36

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 10:1:2012 07:16
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: LAAAAAEAAAABAAEAAQABAAAAAgABAAEA6GFOQjaxCJyw9OJsCMr4P8RozDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us
  ----------------------
  Have you installed a new hardware or software since you started facing this problem?

  Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

  What Antivirus utility you installed?

  What's your date and time correct?

• KMS server stops working after 1 month? Have activated the clients now show not activated.

  KMS server stops working after 1 month? Have activated the clients now show not activated.

  Hi QuinnQ,

  The question you have posted is related to Windows Server and would be better suited to the TechNet community like TechNet is more oriented to professional support. I have included a link below for the TechNet Windows Server community who will support ask you...

  http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer/

• I use a Windows XP Ghost then my Windows lost by the Virus; Now, I can't configure AVG Antivirus.

  I use a Windows XP Ghost then my Windows lost by the Virus; Now, I can't configure AVG Antivirus.   WHY?   I can do my work continue?
  Help me.

  Well, I guess you had a virus and restored the computer via a Windows XP ghost image and now you're having trouble with AVG anti virus?

  Is it possible that the user account is damaged.

  Try to set a different user account and when / if / I hope that things work out well, remove the old user account.

  http://support.Microsoft.com/kb/279783

  If I misinterpreted your assignment, then maybe the ghost of Windows XP image is also infected by a virus not allowing only not AVG to implement.

  Please post back with more information. Thank you.

• Satellite A100-785 - after the virus the bus USB and wireless do not work

  Hello
  I have a Satellite A100-785 with Vista 32 bit.

  I installed the Windows updates and another program. My antivirus detected a virus and delete files and now the USB bus and wireless do not work.
  I downloaded and installed a new driver for my model, but it does not work.

  Help, please!

  And, I want to recover the factory setting but I don't have a recovery CD now. How can I restore to factory settings? If cannot repair with the method of mormal and kare without recovery CD.
  See:
  [http://i39.tinypic.com/rw4f8p.jpg]

  Hello

  You should try to remove the devices that they are marked with a yellow exclamation point. Start Notepad, and then install the latest drivers from the Toshiba site.

  If the virus has destroyed an important system files that it s is no longer possible to install a driver and you need to reinstall Windows using the Toshiba recovery disc.

  Did you create the Toshiba Recovery disk? You can do this with the Toshiba recovery disc creator, which is preinstalled on your laptop. Maybe you are able to do this at the moment.
  In addition, you reinstall Windows using the recovery of HARD drive option. So go to the advanced boot menu and select Repair my computer. Some Windows files will be loaded and then you can choose the Toshiba Recovery option and follow the instructions on the screen.

  If you can t create the recovery disk, you must order a new Toshiba directly:
  https://backupmedia.Toshiba.EU/landing.aspx

  Welcome them

• Reinstall windows using the same product on the same computer code

  I had to reinstall windows (which went from 32 bit to 64 bit) and using my 'ultimate windows' disk I reinstalled windows with the right code, but it does not accept it... same same computer hard drive.   Why he won't accept my even activation code...

  same computer

  same hard drive

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  --------------

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• I had to reinstall Windows XP again and now him "you have become a victim of software piracy" has appeared.

  Hello

  I had to reinstall Windows XP again and now him "you have become a victim of software piracy" has appeared. I know for sure my code OEM is legal, because I enabled Windows XP on this machine before several times. So I decided to activate the key using msoobe.exe and via the internet.
  Apparently, internet activation is not available (a message code 24579). Of course, I tried the phone activation. Called on the answering machine, type the digits of the ID of the instalation. It don't did me not have any code to write in the fields ABCDEFG. Only that a mistake occurred.  Then I clicked on "Change product key" once asked me to do. Type in the product key. But it was rejected. I answered honestly, machine that I have not any new instalation ID. They said I need to contact the seller, because my key is not genuine... obviously, there is no way that he can help me.
  What should I do now?
  Thank you in advance.
  original title: cannot activate the XP by phone

  The key used here is a Volume that was never issued by Microsoft - license key was generated by the KeyGen tool a hacker.

  If it is key that you tried to activate, so it is no surprise it is rejected.

  If however, you have a valid key for Win XP Pro, you can change the it to this one, using the product key update tool, as Carey said. - http://windows.microsoft.com/en-US/windows/help/genuine/product-key

• Missing "Libraries" in the drop-down window after the 2015.1.2 exit. How can I fix it? Thank you.

  Missing "Libraries" in the drop-down window after the 2015.1.2 exit. How can I fix it? Thank you.

  Hi penn,.

  Please try and reset the Photoshop preferences to default.

  To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

  In addition, let us know the version of operating system that you are using now.

  Let us know if that helps.

  Kind regards

  Mohit

• My Windows 7 Professional Office system disk has been corrupted and I took the opportunity to install a SSD for a new system disk and reinstall Windows.  The system is installed and running on the SSD, with my old drive system currently used for storage a

  My Windows 7 Professional Office system disk has been corrupted and I took the opportunity to install a SSD for a new system disk and reinstall Windows.  The system is in place and running on the SSD, with my old drive system now used for storage as it is still readable.  The only product Adobe, that I reinstalled so far is drive XI but I would like to reinstall items 8 and Acrobat 9 without occupying more licenses that both are also installed on my laptop.  Can you tell me the best way to do it?  -Thank you

  If you have two activations allocated already and one was lost on the hard drive that has failed, then you must contact the Adobe Support via chat and ask them to reset your activations.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Product name: Pavilion m6-1061er reinstall Windows on the laptop

  Product name: Pavilion m6-1061er reinstall Windows on the laptop

  Serial number: [personal information deleted]

  Windows7 Home was broken, but the hardware is OK. I have no disk with Windows 7 Home.

  I have the sticker on laptop with symbols

  Product key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

  [Personal information]

  My request is: how to install Windows 7?

  Hello

  There are two options available.

  1. you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

  Order HP recovery disks.

  2 another option that you might consider is to create your own Windows 7 installation disc.

  Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

  An example of a COA label can be seen here.

  You can create a Windows 7 installation disc yourself using another PC - just download the good Disk Image ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write an ISO on a disc is here.  These Images are clean and a very respected source (Digital River).

  Windows 7 sp1-iso-official-32-bit-and-64-bit

  Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

  http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

  You may need, additional drivers and software are here.

  Best regards

  DP - K

• I want reinstal windows but have lost my product key and have no disc to do what I have to do I know I can do it myself and don't want to pay someone to do it for me

  I want reinstal windows but have lost my product key and have no disc to do what I have to do I know I can do it myself and don't want to pay someone to do it for me

  Hello

  Where was the product key you have lost?

  And you have a pre-installed OEM license or a retail license?

  If it is an OEM preinstalled contact license (Acer, Toshiba, etc.), the manufacturer and, ask them if you have a recovery Partition and if so, how to use it to reinstall the operating system to a new State by pressing F10, F11, or a sequence of different at startup button. or if you do not have a recovery partiiton asked to send you recovery disks, what they should do for a small fee.

  Or ways above to reinstall the operating system normally requires your share product key information

  And read this on the replacement of Microsoft Software:

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  See you soon.

• Envy of HP dv7 - 7323CL: HP driver not available for my laptop after the WIN10, now said to use Windows updates

  I think I got this, just need confirmation, before I was going to HP.com to find udpated pilots, then site Web HP said if computers purchased after August 2013 have been tested, I think you could get the updates via the HP with WIN10 site.  My pc model was purchased in February 2013, it seems now that I have WIN10 there is no drivers for me page to go it says that I need to go to the updates of Windows.  Before I upgraded to 10, I was 8, and I had full access to the drivers download through HP.com page.  However, I think I understand now, I had a problem with the Norton Removal Tool, after using it, it makes my pilot biometric and disabled the Windows Hello to WIN10 - the reader of fingerprints for a connection.  The pilot appeared to be corrupted and I needed to just reinstall.  I finally found an old forum via HP where someone has had the same problem that I did and they are found to include a link for the driver, and it worked for my model of laptop and solved the problem.  After some tests, I uninstalled the driver and learned at that time, after the driver is uninstalled, I can go to Windows Update and it will search and find the driver that I uninstalled and offer me the download to reinstall.  That's cool.  So, I understand now that even now if the drivers are not available for my model via HP.com, I can now just do a search through Windows Update and it will fix the problem, only after that I uninstalled it through Control Panel, Device Manager, once I uninstalled, restarted the computer, then did the updates of Windows It downloaded the driver, like when I went to the Control Panel, Device Manager, I saw the biometric driver in good working condition.  This is the case now with who need driver updates / reinstall?  (Note: to update the drivers, I know too much, you can go to control panel, Manager of devices, and then click the driver and select Update driver software.)

  Hi @MVP1 ,

  Welcome to the Forums of HP Support! I have, I understand that you are concerned about Windows 10 updtaes. I'll be happy to help you.

  You are right.  Microsoft took the drivers for this computer.  All updates will now come from Microsoft.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• No network access after reinstalling Windows, then the network drivers HP/ralink 'correct '.

  Hi all

  I just reinstalled Win7 ultimate x 64 on my new HP Pavilion h8 - 1360t.  As not expected, no network.  So I ran the installer of ralink (sp57502) to get the driver of network adapter installed and rebooted and still no connection.  I tried the update ralink (sp58084) which is also on the page of the HP driver for this machine.  Still no luck.

  I am connected to the ethernet port on my machine that I've always been - I don't like the wireless right now (but it is not available either).  This Setup has worked well on the new machine until I reinstalled Windows.

  I knew that this was not apparent, but just in case, I tried to reset my modem and router, and it changed nothing.  Both work well for this older machine, I am on now.

  As you can see below, it's a driver issue any.  Windows has automatically detected and installed the "802.11n Wireless LAN Card" you see there... but it doesn't really seem to be available.

  I installed the ralink drivers and rebooted so many times that I'm sure I'm missing something else.  There is no other network driver for my machine on the HP site (other that a Broadcom who abandons install because it is not the material I have).

  Any ideas on what I'm missing?  Thank you!!

  

  Hello:

  What are the drivers for your wired network adapter.

  Click on the link below and select AR813x_AR815x_v2.0.14.15_WHQL or AR816x_v2.0.14.15_WHQL under the headings AR813x_AR815x or AR816x.

  They are in. RAR format, it must extract the driver using WinRAR or 7-Zip.

  http://www.QCA.Qualcomm.com/corporate/content.php?NAV1=146

  Your screenshots did not come through the wireless card so I don't know what you've posted.

  What I want for you is to copy and paste the material ID's for your network controller.

  Click it and then click the Details tab.

  Now, you see a drop-down list of properties. Drop down on it and select the second element (Hardware ID).

  After the first string of characters you see in the window.

  Paul