Tecra A9 - Toshiba Assist button doen't answer

My buttons the "Toshiba Assist:" and the button below that does not also when I use them.
Can someone help me how I could go about doing work?

* I've tried use / installation application Toshiba Assist. He tells me to reboot the system, but it still doesn't work after that it had been restarted.

Thanks in advance for any help I can get

You n writing t nothing about your operating system installed.
What operating system do you use?

If you have installed Win XP a common Module and Toshiba controls must be installed to ensure that all button Toshiba would serve.

If you use the Vista operating system, you must reinstall the Toshiba value added Package.

Good bye

Tags: Toshiba

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