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• Error when downloading images for blackBerry Smartphones

  My bberry 8520 was working fine until I updated to Facebook but now I can't download the pictures on Facebook! Can someone help me deleted personal information to comply with theCommunity guidelinesand theterms and Conditions of use.

  Hello agogoman,

  Welcome to the forums.

  What happens when you try to upload a picture? You get an error message? Have you tried to uninstall and reinstall Facebook® for BlackBerry® smartphones application?

• Support for blackBerry Smartphones Q5 India

  Hi, (question could be repeated)
  Before you buy BlackBerry, I knew that its market is not as varied as android, but to my great disappointment I couldn't find apps 'base' which should have a smartphone. I need a free application map or navigation and to my great disappointment that BlackBerry maps does not work in India, in addition to that google don't provide maps for BlackBerry.
  Please tell me is there any map application can attest to BlackBerry? Would be happy to install in my machine.
  Thank you

  No, as I said, they are available in Android apps which you call is able to run for the right amount of.
  You will need to get them on an Android App store, there is a good app called Snap specially written to help with this...

  http://supportforums.BlackBerry.com/T5/downloaded-applications-for/you-upgraded-to-OS-10-2-1-and-Wan...

• Japanese language for blackBerry Smartphones

  Is it possible to have the BB Curve 9220 installed a Japanese language?

  Japanese reading is OK, but I'm unable to type with it. ):

  For the moment, I can only use Japanese by copying and pasting the characters of a note that I downloaded. ;_;

  But it is not practical.

  Can someone help, please?

  Thanks in advance!

  Hi kagamine

  Welcome to the BlackBerry Support Community Forums

  Yes, it is possible to install the Japanese language on your curve 9220, all you had to do is download a pack of BONES all the language and then install it on your PC, then he had to use BlackBerry Desktop Software to add the Japanese language. You can try this way:

  1. download and install on your PC of any OS pack with any language or multi-language pack by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  Please try it and let us know.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Ringtones for blackBerry Smartphones can be created from own music library?

  Hi, I'm new to the Blackberry World and still learning to use my smartphone functions.

  I don't like all the ringtones that are provided and would add new ringtones to my 8130.  Can someone tell me if ringtones created with music in my own library, ipod or CD?  If yes how can I do that (in the simplest possible steps).

  Thanks for your help!

  TB

  There are third-party applications that can do it. Just do a google search for "create my own ringtone. Good luck!

• Freedom Pro keyboard for blackBerry Smartphones

  I recently bought a freedom Pro keyboard for my Blackberry Storm 9530 smartphone, which is running v5.0... 0,328 (Platform 4.2.0.128). Using the browser on the Blackberry, I logged onto their site otadrivers and downloaded the driver v5.0 for my phone.

  But when I tried to install the driver, I got a message, I thought just information, indicating that permissions were not required to be set for this application. When it was installed and I clicked on the app, it repeats the message and would not go.

  After trying to run the application several times, I finally gave up and tried to delete the app (thought to try to re - install), the icon has not disappeared. But clicking on it now gave me an error of missing handle (like the operating system thought that the application has been deleted.) I tried to re-boot the phone (by removing the battery while the phone is turned on) but nothing has changed and the app did not work.

  What should I do now? I don't really want to clear the memory if I can help it.

  Thanks for any help.

  Well, I couldn't understand anything else, so I have deleted all my apps "outside" of the security wiper and then re-installed using the keyboard. Worked like a charm! Don't know how to find out which app has been the cause of the problem tho. Maybe I need to know, but...

• Up button for blackBerry Smartphones

  The top on my Q5 button doesn't seem to work - I have to push several times (5-10) to get the screen to close - and sometimes holding, and often I find myself all just stop the device.  But if I leave the screen on, I find myself at Pocket-dialing.

  It becomes very frustrating, as I wait for the device to start the device whenever I want to make a phone call.

  The seller States that since it is a problem of 'material', I need to contact BBerry, but all I can find are these support forums, although people very friendly and helpful, are not the representatives of BBerry.

  How can I contact BBerry for this lemon out of my hands?  It did not work properly for more than a week since I got a year-and-a-half ago.

  Thanks for the info.  I pursued this because of them, but the problem is not with the service, it is with the hardware itself - and got absolutely no response from anyone in Blackberry on this subject.  They seem to be more interested in selling new units that keep the customers.

  I appreciate the time you took to answer.

  Take care.

  IBM

• Applications for blackBerry Smartphones loses the data connection

  Found nothing on the net to solve my problem - hope that is not new on this forum!  I have always good connection wi - fi and 3g via the web browser.  However, at the same time, a number of apps for example App World, Sky News, Accuweather etc - that is, I guess that virtually any application requiring access network - don't report "data connection".  Hard reset usually restores this functionality (at home, at work, wherever) until I'm TSF phone in another mobile cell (i.e. the geographical area) - a summer only relatively short distance of my office in the city...  Then it's the same question 'no connection '.  So it seems to be a constant association at the end of the cell - as-TI-a - 'regisered.  I checked all the recommended checks and run several resolutions without result.  I have updated to the most recent Blackberry everything.  Before that I discharge my Blackberry in the last sale of thought start I'd have one last go.

  Thank you

  Great_Northern

  Thanks for the prompt clarity.  Never received this notice of Virgin at the time of purchase - it was presented as an optional extra.  At least you have solved the mystery.  Much obliged.

  Great_Northern

• Storage of applications for blackBerry Smartphones

  Hey everyone... I use my 9790 bold, he repeats to me my memory to applications is 512 MB internal memory of the phone's 8 GB! So is there anyway to increase this limited storage for applications? In addition, this space does not increase if I use an external MicroSD memory?

  Hello...

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and fixed (size: 512 MB in your case) space that is available to the House of the OS itself, as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Good luck!

• Locks of software upgrade for blackBerry Smartphones

  I had problems with my touch screen not working not.  After searching online it was suggested that the software might require the upgrade so I downloaded it.

  Now, my phone got lock up to 16% of the backup is complete.  I can't at this point that every time I turn the phone on it get to the same point and stop.  The battery hold a charge then over heating and I have to turn off the phone and remove the battery.

  Now, I get very frustrated that I cannot do anything with my phone!  Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• Error after update Blackberry AppWorld for blackBerry Smartphones

  I received notification yesterday to update BB AppWorld, in order to be the owner of BB little good I am, I immediately did so, since the update, whenever I try to use BB AppWorld I get an error:

  Uncaught exception: java.lang.NoClassDefFoundError

  Nothing else seems to be affected, however, after a few jumps of battery, I noticed the same error appears on the start screen on startup and will take 3 clicks the OK button to clear.

  It is worth mentioning that I have a 8530 Curve running OS v5.0.0.459

  Any ideas how to solve this problem?

  I've already deleted and reinstalled BB AppWorld as reinstalled the operating system (problem remains)

  THX

  Hi Dawnarie2280

  Go to the www.blackberry.com/appworld from your browser to update your BlackBerry App World for BlackBerry. The update will solve this problem.

  Thank you

• Settings for blackBerry Smartphones save BB before you perform the deletion of security

  Hello, we are heading to an environment of internal e-mail to Microsoft Online Services hosted email. I understand the process that all BlackBerry users will have to do a wipe of security before the reactiving of their devices. What is the best way for users to save/keep their settings before they perform the security wipe? Is it only possible to do this via the Desktop Manager? I ask because not all of our users have / use the Desktop Manager. Thanks for any help on this!

  Right. Using the feature of backup and restore in the Desktop Manager is the only option for you I think. Could not set the Desktop Manager on a shared drive that everyone has access to for them to install it?

  If you were using a BES I suggest using the BlackBerry Web Desktop Manager because you can configure it to allow anyone to access it from your intranet

• Slow Internet for blackBerry Smartphones

  Recently, the internet service on my blackberry curve works very slowly.  This happens with a complete wireless signal and their location (on a 20-mile radius in the Metropolitan new york area) where the service has been great before.  It started to happen about a week to two weeks.  I have not dropped the phone, got wet, or add any new request since that time.  Web pages that takes about 30 seconds to load now take about five minutes.  To download in the upper right corner arrows indicate always the traffic as they did before.  Thanks for any help.  -Jay

  Try to clear the browser cache. Browser > Options > Cachec operations.

• Error trying to open the audio file for blackBerry Smartphones

  I installed an app from the bb appl world, it contains audio files to listen to. When I try to open the audio file, it gives me the following error: IOException: java.io.IOException: HTTP response code: 302

  Any suggestions?

  Hi bonaqua!

  I will delete the SermonsAudio.com app tonight. I have not found all the files that were not supported by Blackberry. The attached link shows that taken Blackberry supported formats and media types.

  Thank you

  Bifocals

  Supported Media Types on the BlackBerry Smartphones reference Guide