The Adobe software you are using is not authentic.  CS6 is suddenly 'not real '?

I've been running the CS6 Production Premium since February 2015.  It was purchased and downloaded directly on Adobe.com.

Today when I started After Effects received a warning that my software is not genuine.  By clicking on 'other info' found that all products spend their license status, but they are that everyone listed as 'software falsified. "

I did not alter the software in any way.  It's a clean install on a Mac under El Capitan.

Adobe recommends 3 steps to protect my work and myself:

1. replace the non-genuine software, you use with the genuine Adobe software

2 uninstall the non-genuine software on your machine

3. help others reports the dealer who sold you the software not authentic

So I thought I should report the dealer who sold me the software.  He has been to Adobe.com.

I'm afraid to try to uninstall and then reinstall it in case it is blocked.  It seems to work fine now.

Anyone else having this problem?

Hi Cmaynard69,

Added what Sheena suggested, please lets you check this link: FAQ authentic Adobe software and more information on authentic Adobe software.

Meanwhile, please share the serial number that you used to activate the application and "Your ID" as shown in the screenshot via private message so that we can validate the details and help you in the next action plan.

Thank you.

Tags: Creative Suites

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