The blackBerry Smartphone Reload software: 552 (no answer, bb not detected when connected to pc)


Nickolai, Hello and welcome to the Support Forums of community BlackBerry.com.

1 have you done a recent backup of your Blackberry using the BlackBerry Desktop Software?

2. If you pictures are stored on the card, you will be not should not lose them. Do you know?

3. you don't say if you have, but that it has first: perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for about five minutes and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

4. If after the reboot, you still have the 552 error, you must make the device on the wiping and reloading. I posted the instructions below on how to fix this error and may or may not remove and delete your contacts.

(1) make sure that you have Blackberry Desktop Manager installed.
http://NA.BlackBerry.com/eng/services/desktop/
(2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

'c:\program files\common research in motion\apploader\loader.exe' /nojvm

(3) the Application Loader Wizard will appear - click on "next".
(4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
(5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones reload software 552

    Hello

    I just bought a blackberry curve 8520 a week ago and everything worked well, until I tried to uninstall a free app I install appworld, it asked me to reboot. So I did and when restarting blackberry I had this on my screen "reload software 552. My phone got * bleep * ed so I had to go down to my BONES and then upgraded again to resolve the issue but the problem still persists today everytime I delete an application from my Blackberry and asks me to restart and I get this error after reboot.  How can I fix? Help, please!

    Regards + thank you!

    Yes, this is legitimate, don't worry I got it at Orange and I set the phone already, I got the version of the OS 4.x and I just upgraded to the 5.x a recommended and with this upgrade is to solve the problem. I have colleagues was a bug in version 4.x.

    Bravo!

  • BlackBerry smartphone RELOAD SOFTWARE: 552 problem. Cannot start my BB now

    After a reboot, my "BOLD" cannot launch any software charging more, but the poster: 552 on the screen. Can someone tell me what to do to fix? Thank you

    I solved it. Format and reinstall the OS...

  • GPIB has not detected when connected to the internet

    Hello

    I have keysight power supply connected to the PXI-8880 via GPIB, it does not detect when it is connected to the internet & it was detected when its not connected. Any body can help me to solve this problem.

    Hello

    This problem occurs because of a conflict in present multiple network adapters in the system. It was a question that has used for detection of targets ethernet to the system that has been resolved. But then this question has also resolved to do the same thing. You can follow the link on how to change the order of the present network adapters in the system.

    http://digital.NI.com/public.nsf/allkb/FD9E1AF5AB1343098625736F0076DE6B

    You must also make sure that the IP addresses of the network adapters are different, otherwise conflict can happen also.

  • Error message from blackBerry Smartphones: Reload Software 513

    I know that many people will direct me to previous discussions topics on this subject, but I can assure you that ive checked and scoured internet nothing works.

    To cut a long story short, I plugged my curve in the computer, he asked me a device password, I didn't know what it was, I tried various things, and because of my stupidty, I entered the wrong password 10 times and didn't take any of the warnings seriously. My phone then himself wiped and left me the message Reload Software 513 wit

    After searching a solution for this, didn't really have much chance. Mainly because the Office Manager I was using (version 4.7) was different from the other people had used and even different than a KPB was showing me the ILO solution Center.

    I went down to the phone at a telephone helpline 02 who then tried to charge me the same way, this site was also tried. They think that the problem is because I don't have the latest Desktop Manager V5 or something.

    If someone can talk to me through what to do, or no matter what help, it would be greatly appreciated

    No, sorry, I don't know why, I just assumed you had a Curve 8320.

    I edited my post above for the 8900 link and the software.

    Forget the 8320... my mistake (even if he would not have removed from your 8900, so no worries there).

    Download the operating system. Locate the downloaded *.exe file and double-click it to install it on your PC.

    Follow the directions in the link... step by step.

  • Versions of the blackBerry Smartphones BB9900 software

    What is the difference between OS 7.1.0 bd 648 and OS 7.1.0 comic 1149? Should I upgrade? currently on 7.1.0. 648.

    Wait a few days, maybe your current provider will have this updae as well...!

  • The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

    I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

    The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

    I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

    I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

    Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

    I'm unable to remove the program through the management of applications, as the DELETE option is not present.

    Thanks in advance.

    Concerning

    Damien samba

    Hey sugeshsahadevan,

    To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

    Thank you.

  • BlackBerry Smartphones Desktop Software 5 on Win 7 - not Outlook synchronization

    Hello

    had to reinstall my laptop and went to Win7. Installation went well and most of s/w works. So far so good. Installed BB Desktop Software 5.0.1 and got the error message during installation (as shown in the photo).

    DS starts up normally and detects my BB 8800. The only function that does not work is the synchronization with Outlook 2007. In the config box it does not offer the ability to sync with Outlook.  Is the error and it related? What should I do to fix this? DS already removed and installed again. No change. Outlook works fine and the installation is completed without any error message.

    Thx for the help.

    -MiBa

    Hello

    THX, it worked.  Repair fixed the issue in Outlook. If the problem is a problem of MS Outlook and is not a problem of DS.

    -MiBa

  • BlackBerry Smartphones personal names in address book are not displayed when they only call the number they call from?

    My number is displayed only in the next issues of appeal.

    When someone I recorded in my book calls address their name used to display, now I get only the number they call from?

    Do I have to change a setting?

    Why the name sop appearing?

    He has a bee a few weeks now?

    I removed the battery and electric bike

    Don't check for updates... any help

    Went to a Verizon Center... no help!

    I can't thank you enough

    I went to the article and he's referring to this:

    It was caused by a bad security parameter, called content protection!

    I enclose the item for later use, it's a real miracle solution, you're very kind!

    Summary of the Causes

    This problem may be caused by one of the following:

  • Software blackBerry Smartphones Reload 552

    Hi, how do so to resolve the 552 error if I'd never synchronize the phone before?

    Hi and welcome to the Forums!

    Here's a knockout who deals with this error:

    • KB18751 Error "Reload Software: 552" appears on the BlackBerry smartphone

    I hope that it contains something useful

    Good luck and let us know

  • As part of the Blackberry Desktop Manager software blackBerry Smartphones calendar

    Hi all

    It would be a good idea to have the BB calendar as part of the Blackberry Desktop Manager software, then head of could be made on the PC and then synchronize with a BB or vice versa all.

    I don't have a company server, simply old MS Outlook on my PC.

    Kind regards

    Leslie.

    Hello

    As what I suppose be a business strategy, RIM specifically does not provide a PIM/Organizer with their software. Rather, they provide guidance to PIMs different so that the user has the choice as to which PIM they prefer. See the matrix for which PIMs are supported by different versions of the RIM DTM software:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...

    BES is not required to synchronize a calendar with a BB. Indeed, you can synchronize with the tools available today, two-way calendar, contacts, email, etc. etc. etc.

  • JDE Simulator error "reload software: 552".

    Hi, I use Blackberry JDE version 4.7 with Simulator 4.6.0.150 bold 9000. Everything works fine an hour ago.

    It just started to show "reload software: 552" all of a sudden. He have no importance how to start the simulater, JDE debuger, or simply run the Simulator booth along.

    There is a solution to a real device for this error message, but what it means for a Simulator?

    Thanks for your help.

    Chimera

    If you run your 4.7 on a "BOLD" device software, you run the risk of "bricking" of the device, then do not.

    The JDE 4.7 has only a simulator of the storm, because the storm is the only device which manages 4.7 OS.

    If you want to target the "BOLD", then use the 4.6 JDE or more LOW (no more).

  • BlackBerry smartphones updated software now issues:(aider!!)

    Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

    Hello and welcome to the community!

    Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Response of the blackBerry Smartphones can not email!

    Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

    Hello and welcome to the community!

    After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • For the blackBerry Smartphones Reset network settings

    Hello

    I was wondering if anyone can tell me how to reset the network settings on a Blackberry Curve 8520, I can find on how to do a complete reset but not a network reset. Your would be much appreciated.

    Thank you very much

    RocknRollTim

    N.. completely different. For your mobile network, with a strong network carrier (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    For the wireless, there is no sort directly 'reset' nothing beyond removing and reconfiguring of the WiFi network configurations. Beyond that, things as device WIPE, reloading the OS, and other very drastic measures would be required. And, important to note, I have no way of knowing if this is really necessary... you did not no matter what description of what happens, so it is not possible to understand your situation and you give more targeted recommendations.

    Good luck!

Maybe you are looking for

  • Satellite L - how to create a recovery disk?

    Hey,. I accidentally uninstalled the program "Recovery Disc Creator". But the folder with Win Vista Recovery disc information are still in my computer. Now, I want you help me in creating a recovery disk. My system is very unstable. So I want to re i

  • Connection to Hotmail, signed in, but do not download

    Since last week, I have not be able to download one of my hotmail emails. I did a system restore, no luck. When I click on the area of server status, it says its signed in successfully, but still no emails.  I also deleted everything on the hotmail s

  • E-mails of blackBerry Smartphones do not remove the phone when removing online

    I'm an America Online e-mail address game on my blackberry. When I delete aol or aol.com on my computer at emails, emails are not deleted on the blackberry. So I have to go and do it on the phone too! I'm went to reconciliation of the Email in the Op

  • Configuration of VLAN 'Wi - Fi comments' on ASA 5512

    I'm trying to configure a new vlan on my Cisco ASA 5512 running version 8.6 (1) 2.  This vlan will give access to AP Wireless 'invited' into my network.  I have the configuration of vlan comments through my switches, I am able to devote a switch port

  • AMD high hdmi output audio peripheral definiton niet aangeslotrn

    labtop MNI sound not good. my HD ati hdmi audio device is not contected I can't download this server because when I try it's my phone goes out of usising can Yue help me Peter