The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

I'm unable to remove the program through the management of applications, as the DELETE option is not present.

Thanks in advance.

Concerning

Damien samba

Hey sugeshsahadevan,

To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

Thank you.

Tags: BlackBerry Smartphones

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