The combination of queries? (division)
{color: #000080} I have two queries what results I use to get the rate or percentage. Here they are: {color}< pre >
SELECT
COUNT (hd. ENTRY_ID)
Of
HPD_HELP_DESK_ASSIGNMENT_LOG,
HPD_HELP_DESK hd,
CTM_SUPPORT_GROUP ResolvedByGroup,
CTM_SUPPORT_GROUP,
CTM_SUPPORT_GROUP_ASSOC_LOOKUP
WHERE
HD. REPORTED_DATE & gt; = ((SYSDATE-TO_DATE (' 01/01/1970 00:00:00 ',' JJ-MM-AAAA HH24:Mi:SS')) * (24*60*60))-(24*60*60) reported 24 past hours. < br / > AND < br / > (hd.)) ASSIGNED_GROUP = "SERVICEDESK" GOLD hd. ASSIGNED_GROUP = "Z-SERVICEDESK") < br / > AND (hd. RESOLVED_BY_GROUP = "SERVICEDESK" GOLD hd. RESOLVED_BY_GROUP = "Z-SERVICEDESK") < br / > AND hd.resolved_by_group = hd.assigned_group < br / > AND hd.total_transfers = 0 < br / > AND (hd. LAST_RESOLVED_DATE - hd. REPORTED_DATE) & lt; (60 * 60 * 1) resolved in 1hours
AND hd. AUTHOR = hd. ASSIGNEE_LOGIN_ID
AND hd. SERVICE_TYPE = 0
AND
(HPD_HELP_DESK_ASSIGNMENT_LOG. INCIDENT_ENTRY_ID ()) = hd. ENTRY_ID)
AND (CTM_SUPPORT_GROUP_ASSOC_LOOKUP. Login_id = hd. TRANSMITTER)
AND (CTM_SUPPORT_GROUP_ASSOC_LOOKUP. DEFAULT_X = 0)
AND (CTM_SUPPORT_GROUP. SUPPORT_GROUP_ID (+) is hd. ASSIGNED_GROUP_ID)
AND (hd. RESOLVED_BY_GROUP = ResolvedByGroup.SUPPORT_GROUP_NAME (+))
AND
(
CTM_SUPPORT_GROUP_ASSOC_LOOKUP. SUPPORT_GROUP_NAME in ('service DESK', "Z-SERVICEDESK")
AND
TRUNC (hd. REPORTED_DATE / 86400 + TO_DATE('12/31/1969 5:00:00 PM','MM/DD/YYYY HH:MI:SS AM')) BETWEEN to_date (October 28, 2008 ', 'dd-mm-yyyy') AND to_date (October 28, 2008 ', 'dd-mm-yyyy')
)
< / pre >
{color: #000080}
and {color}
< pre >
SELECT
COUNT (hd. ENTRY_ID)
Of
HPD_HELP_DESK hd,
CTM_SUPPORT_GROUP_ASSOC_LOOKUP
WHERE
HD. REPORTED_DATE & gt; = ((SYSDATE-TO_DATE (' 01/01/1970 00:00:00 ',' JJ-MM-AAAA HH24:Mi:SS')) * (24*60*60))-(24*60*60) - reported past 24 hours.)) < br / > AND hd. SERVICE_TYPE = 0 < br / > AND (CTM_SUPPORT_GROUP_ASSOC_LOOKUP. Login_id = hd. SUBMITTER) < br / > AND (CTM_SUPPORT_GROUP_ASSOC_LOOKUP. DEFAULT_X = 0) < br / > AND < br / > (< br / > CTM_SUPPORT_GROUP_ASSOC_LOOKUP.) SUPPORT_GROUP_NAME In ('Service DESK', "Z-SERVICEDESK") < br / > AND < br / > TRUNC (hd. SUBMIT_DATE / 86400 + TO_DATE('12/31/1969 5:00:00 PM','MM/DD/YYYY HH:MI:SS AM')) BETWEEN to_date (October 28, 2008 ', 'dd-mm-yyyy') AND to_date (October 28, 2008 ', 'dd-mm-yyyy') < br / >) < br / > < / pre > < br / > < br / > {color: #000080}
all I get as a result of the first query is divided by the result of the second query. Is it possible to combine these two queries and come up with one that gives me the percentage/rate?
Thanks in advance! {color}
In a very simplistic way, they can be combined like this:
WITH t1 AS
(SELECT COUNT( hd.ENTRY_ID ) c1
FROM HPD_HELP_DESK_ASSIGNMENT_LOG
, HPD_HELP_DESK hd
, CTM_SUPPORT_GROUP ResolvedByGroup
, CTM_SUPPORT_GROUP
, CTM_SUPPORT_GROUP_ASSOC_LOOKUP
WHERE hd.REPORTED_DATE >=(( SYSDATE - TO_DATE( '1-1-1970 00:00:00', 'MM-DD-YYYY HH24:Mi:SS' ) ) *( 24 * 60 * 60 ) ) -( 24 * 60 * 60 ) --Reported last 24 hrs.
AND ( hd.ASSIGNED_GROUP = 'SERVICEDESK'
OR hd.ASSIGNED_GROUP = 'Z-SERVICEDESK' )
AND ( hd.RESOLVED_BY_GROUP = 'SERVICEDESK'
OR hd.RESOLVED_BY_GROUP = 'Z-SERVICEDESK' )
AND hd.resolved_by_group = hd.assigned_group
AND hd.total_transfers = 0
AND ( hd.LAST_RESOLVED_DATE - hd.REPORTED_DATE ) <( 60 * 60 * 1 ) --resolved within 1hours
AND hd.SUBMITTER = hd.ASSIGNEE_LOGIN_ID
AND hd.SERVICE_TYPE = 0
AND ( HPD_HELP_DESK_ASSIGNMENT_LOG.INCIDENT_ENTRY_ID(+) = hd.ENTRY_ID )
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.LOGIN_ID = hd.SUBMITTER )
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.DEFAULT_X = 0 )
AND ( CTM_SUPPORT_GROUP.SUPPORT_GROUP_ID(+) = hd.ASSIGNED_GROUP_ID )
AND ( hd.RESOLVED_BY_GROUP = ResolvedByGroup.SUPPORT_GROUP_NAME(+) )
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.SUPPORT_GROUP_NAME IN( 'SERVICEDESK', 'Z-SERVICEDESK' )
AND TRUNC( hd.REPORTED_DATE / 86400 + TO_DATE( '12/31/1969 5:00:00 PM', 'MM/DD/YYYY HH:MI:SS AM' ) )
BETWEEN to_date( '28-10-2008', 'dd-mm-yyyy' ) AND to_date( '28-10-2008', 'dd-mm-yyyy' ) )
)
, t2 AS
(SELECT COUNT( hd.ENTRY_ID ) c2
FROM HPD_HELP_DESK hd
, CTM_SUPPORT_GROUP_ASSOC_LOOKUP
WHERE hd.REPORTED_DATE >=(( SYSDATE - TO_DATE( '1-1-1970 00:00:00', 'MM-DD-YYYY HH24:Mi:SS' ) ) *( 24 * 60 * 60 ) ) -( 24 * 60 * 60 ) --Reported last 24 hrs.
AND hd.SERVICE_TYPE = 0
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.LOGIN_ID = hd.SUBMITTER )
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.DEFAULT_X = 0 )
AND ( CTM_SUPPORT_GROUP_ASSOC_LOOKUP.SUPPORT_GROUP_NAME IN( 'SERVICEDESK', 'Z-SERVICEDESK' )
AND TRUNC( hd.SUBMIT_DATE / 86400 + TO_DATE( '12/31/1969 5:00:00 PM', 'MM/DD/YYYY HH:MI:SS AM' ) )
BETWEEN to_date( '28-10-2008', 'dd-mm-yyyy' ) AND to_date( '28-10-2008', 'dd-mm-yyyy' ) )
)
SELECT c1 / c2 FROM t1, t2;
Not knowing a lot about your tables and the selectivity of your questions, I am not sure how to move the two counts in the same query. You say that the first query is more selective than the second, so any effort to combine the two need to widen the scope of records returned by the first query must match that of the second query without losing selectivity of the County is in the first. This can be possible by relaxing the requirements in the where clause and moving them in a CASE statement in the COUNT function:
COUNT(CASE WHEN expression THEN hd.entry_id ELSE null END)
Published by: Sentinel on October 28, 2008 09:22
Tags: Database
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