The content viewer crash

Content Viewer 32.4.1 hang when I connect to my account.  Login success, but what update of the folios of the app will crash. Strange thing is that only that for a single account, so maybe it's specific account. Other accounts seem to work, so is there something wrong with my account how can I get help?

Here is the log of the accident:

The identifier for the incident: 82B7B347-781A-4058-9022-525AC43FB9D2

CrashReporter key: 79bcc983fb4b2f46340bd29f64bf07d57a00455d

Model: iPad3, 1

Process: Viewer [744]

Path: private/var/mobile/containers/Bundle/app/6BA6B283-126F-4EF8-85FF-16567767FB44 / pr eviewer.app/previewer

ID: com.adobe.digitalContentPreviewTool

Version: 32.4.1.0.100577 (32.4.1)

Code type: ARM (native)

Parent process: launchd [1]

Date/time: 2015-01-15 11:24:31.752 + 0800

Time of launch: 2015-01-15 11:18:21.078 + 0800

OS version: iOS 8.1 (B 12, 410)

Report Version: 105

Exception type: EXC_CRASH (SIGABRT)

Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

Triggered by Thread: 0

Last Exception Backtrace:

CoreFoundation 0x2288ad62 __exceptionPreprocess + 122 0

1 libobjc. A.dylib 0x303c5c72 objc_exception_throw + 34

2 CoreFoundation 0x227f8ab0-[NSArray subarrayWithRange:] + 556

Preview Generator 3 0x0031286e 0 x 99000 + 2594926

Preview generator 4 0x00320e38 0 x 99000 + 2653752

previewer 5 0x002df54c 0 x 99000 + 2385228

6 Foundation 0x2359cbaa __NSThreadPerformPerform + 382

CoreFoundation 7 0x228515e2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 10

8 CoreFoundation 0x228509f6 __CFRunLoopDoSources0 + 218

CoreFoundation 9 0x2284f074 __CFRunLoopRun + 764

10 CoreFoundation 0x2279c97c CFRunLoopRunSpecific + 472

11 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102

12 GraphicsServices 0x29b4c04c GSEventRunModal + 132

13 UIKit 0x25d8e97c UIApplicationMain + 1436

previewer 14 0x000b1dbe 0 x 99000 + 101822

15 libdyld.dylib 0x30961aaa tlv_initializer + 2

Name of the thread 0: send queue: com.apple.main - wire

Thread 0 crashed:

0 libsystem_kernel.dylib 0x30a26dfc __pthread_kill + 8

1 libsystem_pthread.dylib 0x30aa6d0e pthread_kill + 58

abandonment of libsystem_c.dylib 2 0x309c6934 + 72

3 libc ++ abi.dylib 0x2fbd2bb8 abort_message + 84

4 libc ++ abi.dylib 0x2fbec66a default_terminate_handler() + 262

libobjc 5. A.dylib 0x303c5f0e _objc_terminate() + 190

6 libc ++ abi.dylib 0x2fbe9dec std::__terminate (void (*) ()) + 76

7 libc ++ abi.dylib 0x2fbe98b4 __cxa_rethrow + 96

libobjc 8. A.dylib 0x303c5dba objc_exception_rethrow + 38

CoreFoundation 9 0x2279ca18 CFRunLoopRunSpecific + 628

10 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102

11 GraphicsServices 0x29b4c04c GSEventRunModal + 132

12 UIKit 0x25d8e97c UIApplicationMain + 1436

previewer 13 0x000b1dbe 0 x 99000 + 101822

14 libdyld.dylib 0x30961aac start + 0

Thread 1 name: send queue: com.apple.libdispatch - Manager

Thread 1:

0 libsystem_kernel.dylib 0x30a132c8 kevent64 + 24

1 libdispatch.dylib 0x30935e44 _dispatch_mgr_invoke + 276

2 libdispatch.dylib 0x30935b76 _dispatch_mgr_thread$ OPTION$ mp + 34

Screw the 2 name: com.apple.NSURLConnectionLoader

Thread 2:

0 libsystem_kernel.dylib 0x30a13518 mach_msg_trap + 20

1 libsystem_kernel.dylib 0x30a1330c mach_msg + 36

2 CoreFoundation 0x22850ba6 __CFRunLoopServiceMachPort + 142

3 CoreFoundation 0x2284f16c __CFRunLoopRun + 1012

4 CoreFoundation 0x2279c97c CFRunLoopRunSpecific + 472

5 CoreFoundation 0x2279c78e CFRunLoopRunInMode + 102

6 CFNetwork 0x223519da + [NSURLConnection (Loader) _resourceLoadLoop:] + 482

7 Foundation 0x2359c996 __NSThread__main__ + 1114

8 libsystem_pthread.dylib 0x30aa5e64 _pthread_body + 136

libsystem_pthread.dylib 9 0x30aa5dd6 _pthread_start + 114

10 libsystem_pthread.dylib 0x30aa3b80 thread_start + 4

Please see this thread: newly installed content Viewer crashes

Investigation continues with engineering and current solution is to share the folio with an Adobe ID containing only of no large number of folios.

Tags: Digital Publishing Suite

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