The creative cloud app freezes at startup.

Since the upgrade to 2015 my cloud CC app freezes up. I was able to see the valuation but had a few updates of windows install so I only have the first. then I went back to the cloud to upgrade and it freezes at the beginning with the star animation

Hi Hugo,.

Please, try the following steps:

(1) uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

(2) restart the machine.

(3) install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop


Kind regards

Sheena

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Firefox has my bad location - how to fix this?

    Firefox thinks I am located in Poland (I'm actually in the United Kingdom) and share this information with other sites, so all the ads I see for example. on Youtube are in Polish, and when I type a search in the search bar, I'm redirected to google.p

  • Backup drives

    Where can I get a backup drive?

  • Register to offset State Machine

    Home is a state machine, I created to illustrate a problem I have with a larger program.  It doesn't do much, but the concept is the same. I created two buttons program (run & abortion).  If I cancel countdown (suspension on the resting State), then

  • Cost of data blackBerry Z10

    How do you turn cost data on BlackBerry Z10

  • IOS K9 catalist 4507R + question E

    Hi all We have a 4507R Core4507 #sh inv NAME: 'switch system', DESCR: "" Cisco Systems, Inc. WS-switch 7 slot C4507R + E ". PID: WS-C4507R + E, VID: V02, SN: FOX1543HEHT Clock NAME: 'Module', DESCR: "clock Module. PID: WS-X4K-CLOCK-E, VID: V01, SN: N