Problem with the creative cloud app

Similar Questions

• Problem with the creative cloud download

  Hello, one that our user have problem with download updated compared to the creative clouds. The download begins and what is 5%, it ends with error 213. Does anyone have advice, how to fix this? I put info of the newspaper here.

  Thanks in advance for your help.

  [When a staff member requests the information hover private hover over their name]
  [you can then click the Message option in the pop-up window to send a private email]
  [Accident removed long log... Please only send a log of crash to a technician, when asked]
  

  Error 213:19 license https://forums.adobe.com/thread/1907953 because of write permissions

  You must use an administrator account to install & update programs

• Several problems with Adobe Creative cloud app.

  I have several problems with the Adobe Creative Cloud application.

  1 CC Photoshop or prelude CC cross the bar of the 47% during installation. They constantly give me messages "Installation failed". When I click on "Learn more", I like that:

  "Installation failed."

  Errors during Installation. (7)

  More information"

  So, naturally, I click on more information to get the lifting against me following (which no do I understand):

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ERROR: 12/01/13 13:16:06:425 | [INFO] |  | OOBE | DE |  |  |  | 6076 | ---------- CustomHook_Helperx64 ---- Start ----------  12/01/13 13:16:06:426 | [ERROR] |  | OOBE | DE |  |  |  | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0    ERROR: System check returned with error : -4  ------------------------------------------------------------------------------------- 

  2. I installed 5 Lightroom, then uninstalled. When I went back to re - install, the application Adobe Creative cloud wouldn't let me. He says that my 5 Lightroom is "up-to-date" and that it is in my article 'Your applications', not in the section 'find new applications '. I rechecked my programs and features in Control Panel, and it isn't here. I cleaned my registry and it is still there. I deleted the file "opm.db" in my OOBE folder and restarted CC - still nothing.

  I must say, guys. I'm not very happy with the time I spent just trying to install programs on my PC. While the plan is for it to be intuitive at a certain time, it is not very functional at the moment. No matter how much help you can provide me would be amazing - if you can provide it sooner than later, I'd be on the moon.

  Thank you.

  Hope this will help others record the amount of time this error I spent troubleshooting.  When you install Adobe InCopy CC, CC of Adobe InDesign, Adobe Photoshop CC, CC prelude Adobe and Adobe first Pro CC on a laptop Windows Pro 8.1, I an error similar to the one below.  Other installations of Adobe Acrobat XI Pro, Adobe affect effects CC, Adobe Audition CC, Adobe Bridge CC, CC of Adobe Illustrator, Adobe Lightroom 5 and Adobe SpeedGrade CC installed without error.  I ran across this test with a clean operating system, new construction to help isolate the problem.

  23/12/13 16:33:04:372 | [INFO] |  | OOBE. OF |  |  |  | 912 | 23/12/13 16:33:03:368 | [ERROR] |  | OOBE. OF |  |  |  | 6316 | Cannot load the name "CSInstallerCustomHookProc" C:\Program Files (x 86) library function \Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0

  I ran a minimum load of the operating system by stopping all non Microsoft services by running MSCONFIG. EXE and disabling and disabling all startup in the Task Manager, Startup tab items.  After restarting the laptop, I was then able to install CC of Adobe Photoshop and Adobe first Pro CC.  However, Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude always failed CC.  I needed to start safe mode and disable BitDefender Virus Shield and BitDefender Desktop Update Service and then restart mode Normal (services were always disabled). I continued and completed the installations of Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude CC.

  It seems that BitDefender is the process to load this function as a virus Trojan markup and stop installation.

• I was not able to keep a link with adobe for assistance and we live a list of problems with the creative cloud and applications.  I need someone assigned to these issues and that we are supposed to have premium support.

  Creative cloud app does that spin and is never at the login prompt.

  Creating cloud displays a message indicating that there is no internet connection.

  Creating cloud displays a message that there is no connection to the internet and also displays a message to work offline.

  A product displays the splash screen, but never opens the application, it can be used.

  Although the creative cloud is recorded in the applications are always show messages from the trial.

  The products have expired because that trial messages displayed for 30 days.

  Cloud products do not update due to receive messages from retry during the installation or update.

  DebraPinson you can face several difficulties.  I recommend you first resolve the login/sign error by performing the procedure in the sign, activation, or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  Please feel free to update this discussion if you have any questions about the steps listed in the referenced document.

• is there a technical problem with the creative cloud at the moment? Unable to download apps

  Download creative cloud online after logging in fails. There may be a technical problem at the moment?

  All good now!

• Hi I have a problem with the creative cloud get coresync faile

  to the low creative cloud of charge but keep saying failure to start! coredync

  Adobe Creative Cloud Core Sync hangs every minute after update

• Problems with the creative Cloud/Flash Professional? (Run system restore, Flash has been deleted...)

  I did a system restore to restore my computer as it was 24 hours ago to solve PC problems (could not uninstall some programs that I was going to reinstall to resolve performance issues); I have three other my computer Adobe programs that are still there, but where the Flash was my latest acquisition, it was deleted when I performed the system restore. When I tried to re - download the program, CC still consider that Flash is still on my computer. I uninstalled and reinstalled CC, passed through the program files for traces of Flash (do not delete or change this either, but also did not find everything related to Flash), deleted the Temp folder, tried to download Flash Professional CC directly on the CC site, but none of them brought no change. Is there a way to manually download Flash, or "reset" CC to get the opinion of that Flash is no longer on my computer?

  Run the cleanup tool and try again:

  http://www.Adobe.com/support/contact/cscleanertool.html

  Mylenium

• It seems that everyone is having the same problem with the Creative Cloud software. I have a plan of photography and things were going smoothly until I received notification this morning of Adobe CC that I can't update my products and I need to check my I

  someone knows what to do

  You can try clicking the 'continue' and check if it works.

  You can also make reference is not clear "we have trouble, check your membership error message."

  In case it does not work, you can press to

  http://Adobe.LY/yxj0t6

  Concerning

  Baudier

• Backup to the creative cloud app problem

  On my iPad when I save a document Photoshop Touch for creative cloud, he didn't immediately appears in the creative Cloud app for iPad. This means that I don't know if the document has been downloaded correctly or not, and it's a pain. To make sure, I do a search for this document in the Cloud creative application, and I'm not. So I once again, download only to be told that the document already exists on the creative cloud, and yet I can't find it when I search in the creative cloud app - and it's a boring waste of time.

  How can I force a synchronization of the creative cloud application?

  I had a similar problem with Android, but it has been resolved by forcing a refresh. (Made by dragging the application in the list of the app. Don't know how it's done in iOS or if it can still be done.)

• Yesterday, I installed Photoshop CC (2014) through the creative cloud app. Now, when in Lightroom when I go to "change in" and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my picture does

  Yesterday, I installed Photoshop CC (2014) through the creative cloud app. Now, when in Lightroom when I go to "Edit in" and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my picture does not appear?  My picture is displayed when I click on "copy edit" or "edit original".

  How can I fix this so that I can open a photo in Lightroom WITH Lightroom adjustments? Thank you!

  My problem has been resolved by Adobe engineers. It seems that automatic resettlement carried out by sets of upgrade to win 10 everything to "run as Administrator". The simple solution, they told me was to disable this limitation and now everything works as it should.

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• Hello, I have problems with Adobe Creative cloud to open it in Windows 10

  
  

  Hello, I have problems with Adobe Creative cloud to open it in Windows 10

  Please try run as administrator. Is there any message you get at the launch of the cloud creative app?

• Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix?

  Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix it?

  Hello

  See the following topics:

  Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?

  CC has a fake email, can not change

  Hope that helps!

  Kind regards

  Sheena

• Not sure how to display all the applications that I'm supposed to have with the creative cloud - constant spin in the window? [was: creative cloud]

  Trying to download my creative cloud, but get a constant rotation in the window. Not sure how to display all the applications that I'm supposed to have with the creative cloud?

  Please visit: App does not open. Wheel of progress turn continuously

  I hope this helps.

  Concerning

  Megha Rawat

• The creative cloud app isn't in the menu bar and...

  The creative cloud icon is not in the menu bar and does not update my apps.

  OSX Yosemite

  10.10.5

  No idea how to operate?

  In other words, there is a parameter that affects the creative cloud app launch.

  In this case, it is necessary to check with log files.

  You can contact the Support from Adobe and check it once.

  Click always need Help (help), and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Request for technical support.