the DVD player on my laptop HP Entertainment PC has stopped working?

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  I understand that when you turn on the computer, you get an error message indicating that COM + has event system stopped working. Correct me if I'm wrong.

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  Step 2:

   

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

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  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
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  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

   

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  Hi PaulMazor,

  Well first of all, btwapi.dll is a process no system developed by Bluetooth. If you go on your computer, try to disable Bluetooth by going to network and Internet or however your wireless interface is configured on your computer. If you don't have Bluetooth on your computer, try to uninstall it. go to start > Control Panel > programs > uninstall programs > scroll down and uninstall. My last suggesting opens upward, the Windows Task Manager (press ctrl + alt + delete and release). Go to processes and disable the application there. Other that that, I can't help you any further.
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  Hello

  I recommend you perform the clean boot and check the issue.
   
  Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135 
   
  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

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  If you use 3rd party mouse drivers updated or reinstall those who, like Logitech, Microsoft
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  =================================================================

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  http://www.WinVistaClub.com/T40.html

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  What is the suspicious Rundll32.exe process?
  http://WindowsXP.MVPs.org/Rundll32.htm

  -----------------------------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

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  -----------------------------------------------------

  If no joy trying to determine what is the cause:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes without doing anything - then right
  Click on taskbar - task manager - take a look at stored by - Services - process -.
  It's a quick reference (if you have a small box left - show for all users, then
  Check that).

  How to check and change Vista startup programs
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  A quick check to see who are loading is method 2 - using MSCONFIG then after a
  a list of these here.
  --------------------------------------------------------------------

  Tools that should help you:

  Objects of process Explorer - free - find out what files, registry keys and other processes
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  even show you who owns each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured so that it starts automatically when your
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  Process Monitor - Free - monitor the system files, registry, process, thread and DLL activity
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  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

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  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not.
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  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  Hope these helps.

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  Hello

  You say "Control Panel has stopped working" or "Windows Explorer has stopped working"?

  Follow the steps mentioned in the article below and check if that helps:

  Start the computer in a clean boot state

  Start your computer in a clean boot state, and check if your computer is able to read the CD. Start your computer in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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