The forms cannot be saved

I am trying to create a form that can be filled by customers who have only the free player, recorded and sent to us in pdf format. It seems to work when the files are opened with Preview on Mac, but when people open in Acrobat Reader, they get the message that the data can be entered but not saved. What I am doing wrong?

Document properties make sure that "copy data from form' is 'permitted' in the document.

Using Acrobat 8 Professional or 3D you must first "enable...". "PDF file (in the Advanced menu drop-down menu).

Using Acrobat 9 Pro or Pro Extended you must first "extend... '. "PDF file (in the Advanced menu drop-down menu)

Be well...

Tags: Acrobat

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