Backup is always restore | ICloud had full

Hi team,

I had taken my full backup of the Iphone on (04/05/2016) in icloud drive and I restored it successfully my new phone with this backup. As my disk got full space so I want to delete this backup so that I would take a new.

But the problem is I never am not able to delete this backup and throw me the error "cannot delete backup because it is used to restore another device" as I've already shared, restored my phone successfully.

Could you please help me do this deleted backup / remove the drive while I would be able to take a new on the cloud.

Concerning

Mohit Aneja

Hello to Massy,

I understand that you have run out of storage iCloud and to delete the backup you have of your old iPhone.  I guess that you restored data on your new iPhone, you use the same Apple ID, is that correct?  The first thing I would say is to back up your iPhone to your computer using iTunes.  Then see if you can remove the backup to iCloud.  The resources below shows how to do it from your computer if you can't do it from your iPhone.

Help - iTunes back up your iPod touch, iPhone or iPad

iCloud: delete a backup device iOS to iCloud

Take care

Tags: iCloud

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