the ink cartridge is false
I bought a new cartreidge of black ink when I opened it it was yellow, he was sealed by the company...
Another question that when I got a new one, that it has not been filled the computer gives me a message that the black ink is very low...
I got to see what the problem saw that ink is not on the roll, it is right in both right and left... in the Middle, it's clean.
I asked the guy I bought ink since then, he said that the proplem comes from the factory not to him.
What could do >
Hello lovelylooly,
Welcome to the Forums of HP Support!
I expect not to see a yellow of ink when a boxing a black, which is very strange. What is the model of printer , so you buy inks? Is it possible to post a photo or two of the package, as well as the product number of the ink?
Thanks for posting and I hope to hear from you
Tags: HP Printers
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What operating system is installed on the computer?
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