The installation fails work properly, I just bought your product and I am unsatisfied extermely of support.  What should I do?  How can I talk to someone?

Exit code: 6

Please see specific errors below for troubleshooting. For example, the ERROR:

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 4 (s)

-Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

ERROR: third charge useful Installer vcredist_x64.exe failed with exit code:-2147024546

ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 64). Please try to install by double-clicking the executable file in "C:\Users\User\AppData\Local\Temp\{D7F6C2D9-31B5-468F-BAE5-CC4E5E46082F}\Illustrator_18_L VC 2014\payloads\Microsoft S20_win64\Adobe Illustrator CC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com

-Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file in "C:\Users\User\AppData\Local\Temp\{D7F6C2D9-31B5-468F-BAE5-CC4E5E46082F}\Illustrator_18_L VC 2014\payloads\Microsoft S20_win64\Adobe Illustrator CC 2012 Redist (x 86) \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

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Always the same, follow below steps again:

Go to Control Panel > program and features.

Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

When you are prompted to " reboot" the computer.

Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

Then launch application creative cloud and try to reinstall Illustrator and check.

As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

Tags: Adobe

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