the last IOS installation froze my iphone 6 and iTunes says that it needs to be restored to factory settings.

Install the last IOS froze my iphone 6. iTunes shows it must have installed at the factory. How can I back up all my data?

You will get the option to "update" only when force you it into recovery mode. you might get lucky. If you cannot update or restore your iPhone, iPad, or iPod touch - Apple Support

If she needs a complete restoration to factory settings then get what you can from iCloud and all other internet accounts that you use.

Synchronize what you can save on your computer also.

You can re - download apps etc for free, but if you do not have a return to the top, then you can only look at the expensive data recovery options

If you do not have to restore as new then make sure to run iCloud back ups or regularly back up on iTunes before you do updates in the future.

Tags: iPhone

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