The media playing only on some PCs

Hi all

I built a working document to be distributed globally. I've embedded videos using a sharepoint site created for the project. The videos will play on some PCs and not others. I don't know why. We are all using the same version of Acrobat. I have everyone open the site through internet Explorer, so browsers are all the same.

The only difference I noticed is that when those who can open the document videos, it's the guests them telling them the document are read-only and then they have the ability to save/open the document. Those who cannot view the videos don't get this option. I thought it might be an Internet Explorer issue pop blocker, but I tested it that both directions, and it does not solve the problem no more.

Users who cannot view the videos open the document and videos just seem like they are in a constant state of buffer.

Any thoughts?

Thank you

Kerry

Assuming that everyone has the plugin Adobe Reader active, DURATION NPAPI of Flash Player installed and identical in their browsers security settings, then it seems to be down for permission in Sharepoint errors. Adobe Reader don't raise an error if the media URI for an annotation is offline, or he composed it with files that require authentication to access.

If people download the file to their desktop computers, it works? They can access the video file URL directly in a browser?

If Sharepoint don't play ball, your best option is to incorporate videos into PDF files instead of linking to them. or host the videos on a server accessible classic who only cares about usernames (running within your intranet if necessary).

Tags: Acrobat

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