The Microsoft/Windows Update errors and updates failed.

I just had to make YET ANOTHER Destructive full restore my win Vista PC, regular and continuous errors and problems caused by who knows what and the fact that the system restore never worked once in 10 years of friggin! My PC tries to run Win' Vista (SP2) and all the new updates that are applied after SP2. I also run Norton Internet Security (fully updated). I would like to re - install Office 2007 again once more, but I'm reluctant to until I get an answer to the following problem, because whenever I have re-installed Office 2007 I get Office update errors as well. I do not yet have enough away with this recovery to even think about re - install "other apps" again. My problem is that a heck of a lot more than several updates that were 'available' over time since I bought this pc (which didn't even have SP1 on it when I bought it new), do not have more than several times. Finally, it seems that these updates failed stop appearing as 'available '. Currently failed updates are: IMPORTANT: KB974468; KB2729449; KB2742595; RECOMMENDED: Windows Live Essentails 2001. OPTIONAL: Bing Office 1.3.1. also failed (the current version is 1.3.3...).

My concern about all these multiple failed updates is that if these updates ARE important, whereas they should, and at the very least, not failed to install the first time which must be installed with success the next time. There are at least 40 + other these updates on my pc (of all types) who failed the first time, but succeeded (according to Windows Update), the second time. After doing a search and try to install these updates above manually from the Microsoft Download Center, I got a response that these updates "are not" or "are blocked by another condition on my computer. What 'State' is probably I wonder? Makes me think anyone or whatever decide an update IS important for a particular system is wrong either (and the update is NOT important at all) and so it does not yet appear in the list of "update available", or it IS important and there is another unknown or error "NO that does NOT exist. preventing the update to be applied. I say no because maybe this unknown error also cites a number of error that is not found by the completely useless online "windows help and support!

If an update is NOT or is no LONGER available, then why hell is he always recommended! ??? In all cases, "Windows Live Essentials 2011" settles, and looking for 'help' by selecting "get help with this error" I am taken to the "windows help and support" line (which doesn't help at all). That's because this 'aid' shows only 26 'results' and NONE of them include error numbers (800706... and two instances of 66A) city. ANY help will be VERY much appreciated (epecially on the part of MVP, who have been a great help in the past) cordially Andy Bob :) :) :) :)

Let's start from the beginning.

Lets first see what happened with your drive.

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
change c:\bootex.log
 
What is this file exist with something in it?
 
The following commands query the event logs.
 
To start verification by using the name of the source for any version of Windows (because it varies).
 
WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "Autocheck" or sourcename = 'Winlogon' or sourcename = "WinInit") get format:HForm
 
To run chkdsk in Windows.
 
WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "Chkdsk") to / format: HForm
 
For warnings about disk problems detected during normal operations and automatic repairs by Windows at the time where the problems were discovered.
 
WMIC /append:"%userprofile%\desktop\DiskEvents.html" PATH Win32_NTLogEvent where (sourcename = "NTFS" or Sourcename = 'Disc') to / format: HForm
 
Then to view the created file.
 
Start "" "% userprofile%\desktop\DiskEvents.html"
 

Copy and paste it here. Again run the commands again after doing the below.

Then to test the equipment.

Standard hardware troubleshooting
 
 
First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...
 

Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

 
Diagnosis of memory
If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
 

S.M.A.R.T
Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
 
WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List
 
If it is on will be true, otherwise on enable in the BIOS of the computer.
 
Predict the failure must be False if everything is ok.
 
In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
 
Run chkdsk
In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

 
SFC
Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
sfc/scannow
 
Heat
Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.
 
For memory diagnostic results
Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.
 
Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

 
Double-click the entry for more details on this entry.

For results of Chkdsk
 
You can ignore this if you performed the first series of commands again.
 

Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
 
Look for EventID is 7 and Source disk
Look for EventID is 11 and the Source disk
Look for EventID is 50 , and the Source is disk
Look for EventID is 51 and Source disk
Look for EventID is 52 and Source disk

Look for EventID 55 and Source is NTFS
Look for EventID is 130 and Source is NTFS
Look for EventID is 134 and Source is NTFS
Look for EventID is 137 and Source is NTFS
Look for EventID 1001 and Source is Autochk
Look for EventID 1001 and Source is Winlogon
Look for EventID 1001 and Source is WinInit
Look for EventID 1001 and Source is Chkdsk
Look for EventID is 26212 and Source is Chkdsk
Look for EventID 26213 and Source is Chkdsk

Look for EventID 26214 and Source is Chkdsk
Double-click the entry for more details on this entry.
 
PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.
 
If the results are transferred to the startup time events logs chkdsk, then the results are probably in the following file c:\Bootex.log. This file is removed when the results are placed in the event logs.

 
For the results of the SFC
Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
 
It will be able to see which files are corrupted.
 
To see if there
 
findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

 
There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.
 
 
You say that you have had continuous problems. But if you want to jump the gun to fire a bit.
 

More details about the error

To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
 
To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
 
Start an command prompt (Start - All Programs - Accessories - command prompt) and type
 
net helpmsg 2
 
and it will say
 
The system cannot find the specified file.
 
Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.
 
Windows errors (smallish numbers) and COM HRESULT values (in general, but with exceptions, start with an 8 as 0 x 80040154) are defined in WinError.h, except 8007nnnn where you are looking for the error Window number it contains.
 
As a general rule, Windows errors are less than 65 535 (0xFFFF). Errors from 0 x 80000001 are HResults Component Object Model (COM). Errors from 0 xC0000001 NTStatus results.
 
NTStatus errors (usually, but not always to start with a C as 0xC0000022) are defined in NTStatus.h.
 
the .h files are the best source because it includes the symbolic name of the error that can give clues such as the source of the error
. FormatMessage does not have the symbolic name as the description.
 
You get these files by downloading the kit of Development Platform (that's gigabytes)
 
If you just want the two files I have them on my skydrive so I can reference anywhere I want.

 

Run Microsoft Fixit

Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

http://support.Microsoft.com/mats/windows_update/en-us

For the visit of the list the most comprehensive

http://support.Microsoft.com/FixIt/en-us

When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

Which helps with Windows Update.

The system update tool

Also run the system update readiness tool

For 32-bit Windows

http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

For 64-bit Windows

http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

Repair and defragment the database

Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

Esentutl.exe /p c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

 
 

Each of the three towers of programs, services, and drivers in increasing amounts. So restrict the possible culprits.

Clean boot

Click Start - all programs - Accessories - run and type
 
msconfig
 
Then go to the Startup tab uncheck everything. Then go to the Services tab check hide all Microsoft Services and uncheck everything that is left.

 
Reset. If this resolves your wake problem ½ of services / of startup items until you find that one.

Tip clean boot

If the above does not help.

Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Start the program by right-clicking and choosing run as administrator and click on the menu Options - Filter Options and check hide Microsoft entries and disable include the empty slots. Uncheck the box just to the left.

Reset. If this resolves your wake problem half of the items until you find the one that.

Safe mode

If the above does not help. Windows Update does not work in safe mode.

Use safe mode with Networking if you need internet access.

Click Start - all programs - Accessories - run and type
 
msconfig
 
Go to the Startup tab, and then click Start secure (also check network if necessary). Reset. Come back here and uncheck the box secure start to return to normal mode.
 
or
 
If your computer has a single operating system installed, repeatedly press the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again. [Correction to start - Help and Support]

 
 

Determine the Version of Windows Installer

Windows Vista comes with version 4. Version 4.5 is available for download. To determine the version,

Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type

msiexec

If you have Version 4.5 try reinstalling from

http://www.Microsoft.com/en-AU/Download/details.aspx?ID=8483

If you have Version 4 continue with the other steps below.

Reregister Windows install

That you re-register Windows Installer.

Click Start - all programs - Accessories - right click on command prompt and choose run as administrator. Type


regsvr32 c:\Windows\System32\msi.dll
regsvr32 c:\Windows\System32\msihnd.dll
regsvr32 c:\Windows\System32\msimtf.dll
regsvr32 c:\Windows\System32\msisip.dll
msiexec/reg

 

FixIt

Microsoft has a range of automatic programs to solve common problems. To see Windows Installer problems

http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

For the visit of the list the most comprehensive

http://support.Microsoft.com/FixIt/en-us

When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

 

Reinstall the Services registry entries

Download MsiServer_Vista_32.reg from https://skydrive.live.com/redir?resid=E2F0CE17A268A4FA 121

Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the MsiServer_Vista_32.reg.
 
Reset
 
 

Restart the Service and dependent services

 
Click Start - All Programs - Accessories - right on command prompt and choose run as administrator.
 
SC start DCOMLaunch
SC start RpcSs
Start msiserver sc config = request
SC start msiserver
 
 
.
--

Tags: Windows

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      The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
    • The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
    • You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:
      828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
    • The software distribution folder is corrupted.

    RESOLUTION

    To resolve this problem, use the following methods. Once you perform the operations...
    To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.

    Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following command and press ENTER:
      Ren %systemroot%\system32\catroot2\Edb.log *.tst

    Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:

    1. Start the Administrative Tools utility in control Panel.
    2. Double-click Services.
    3. Click Cryptographic Services, and then click Properties.
    4. Click Automatic for Startup type, and then click Start.

    Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

    Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.

    Note Skip this method if the operating system is Windows 2000.

    To rename the Catroot2 folder, follow these steps:

    1. Click Start, click run, type cmd, and then click OK.
    2. At the command prompt, type the following commands and press ENTER after each line:
      net stop cryptsvc
      Ren %systemroot%\System32\Catroot2 oldcatroot2
      net start cryptsvc
      output
    3. Remove all tmp*.cat to the following folder:
      % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

      If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

    Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

    Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following commands and press ENTER after each command:
      regsvr32 /u softpub.dll
      regsvr32 /u wintrust.dll
      regsvr32 /u initpki.dll
      regsvr32 /u dssenh.dll
      regsvr32 /u rsaenh.dll
      regsvr32 /u gpkcsp.dll
      regsvr32 /u sccbase.dll
      regsvr32 /u slbcsp.dll
      regsvr32 /u mssip32.dll
      regsvr32 /u cryptdlg.dll
      output

      Note If you are prompted, click OK .

      Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

    3. Restart your computer.
    4. Click Start, click run, type cmd in the Open box, and then click OK.
    5. At the command prompt, type the following commands and press ENTER after each command:
      regsvr32 softpub.dll
      regsvr32 wintrust.dll
      regsvr32 initpki.dll
      regsvr32 dssenh.dll
      regsvr32 rsaenh.dll
      regsvr32 gpkcsp.dll
      regsvr32 sccbase.dll
      regsvr32 slbcsp.dll
      regsvr32 mssip32.dll
      regsvr32 cryptdlg.dll
      output

      Note If you are prompted, click OK .

      Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

    6. Restart the computer.

    Method 5: Remove the hidden %windir%\System32 and its subfolders attribute

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following commands, pressing ENTER after each line:
      attrib s h % windir %
      attrib s h %windir%\system32
      attrib s h %windir%\system32\catroot2

    output

    Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:

    1. Click Start, click run, type regedit, and then click OK.

      Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

    2. Locate and then click the following key in the registry:
      The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
    3. Right-click on the Policy binary value, and then click change.
    4. The value data will appear in the following format:
      0000 02

      Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

    5. Click OK, and then quit the registry editor.

    Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:

    1. Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:

      119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft

      For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:

    323166 (http://support.microsoft.com/kb/323166/) how to download updates that include drivers and hotfixes from the Windows Update Catalog
  • Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
  • Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.

    Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.

  • On the Digital Signatures tab, click the digital signature and then click Details.
  • Click view certificate, and then click install Certificate.
  • Click Next to start the Certificate Import Wizard.
  • Click place all certificates in the following store, and then click Browse.
  • Click approved publishers, and then click OK.
  • Click Next, click Finish, and then click OK.
  • Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
    4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
    5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
    6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
    7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
    8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

      293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
    9. Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
    10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
    11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

    293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
  • Click OK, and then double-click Thawte Timestamping CA.
  • On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
  • Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
  • Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, click the certificate you want to export.
    4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
    5. Once the certificate file has been exported, copy it to the computer where you want to import.
    6. On the computer where you want to import the certificate, double-click the certificate.
    7. Click install Certificate, and then click Next.
    8. Click Finish, and then click OK.

    Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

    To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

    1. Remove all tmp*.cat of the following folders:

      systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

      systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

    2. Delete all the kb*.cat files in the following folders:
      % systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
      % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
    3. Remove all the oem *. * files in the % systemroot %\inf folder.
    4. At the command prompt, type the following commands. Press ENTER after each command.
      net stop cryptsvc
      Ren %systemroot%\System32\Catroot2 oldcatroot2
      net start cryptsvc
      output
    5. Restart the installation of the patch failed or the installation of the service pack.

    Method 10: Empty the software distribution folder

    1. Click Start, click run, type services.msc and click OK.

    Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

  • In the Services (Local) pane, click automatic updates, and then click stop.
  • Reduce the Services (local) window.
  • Select all the contents of the Windows distribution folder, and then delete them.

    Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

  • Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
  • In the Services (Local) pane, click automatic updates, and then click Start.
  • Restart the computer, and then run Windows Update again.
  • Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

    315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP

    MORE INFORMATION

    For more information about a resolution that is intended for Windows 2000 only.
    For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:

    281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update

    This problem has been reported to occur with the following updates:

    328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
    810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
    327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
    322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
    811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
    810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
    329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
    329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
    810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run

    For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:

    306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

    Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."

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