The other day that I upgraded to Mozilla Firefox, since then, when I save a Word document on my desktop, I get a strange looking icon instead of the 'normal' Word icon.

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• Hello, I have a problem with Mozilla Firefox 14 and now also Firefox 15. When I click on .html files on my desktop, firefox will open a new window twice. Where is the th

  Hello, I have a problem with Mozilla Firefox 14 and now also Firefox 15. When I click on .html files on my desktop, firefox will open a new window twice. Where is the problem? Thank you

  That may be a problem with the DDE.

  Try to undo and redo Firefox as default browser.
  
  Make a different browser like IE browser by default and then let Firefox do it again.
  
  See:

  • http://KB.mozillazine.org/Default_browser
  • http://KB.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

• When I click on a shortcut on my desktop I get a message saying that the file does not have a program assoiated with this file

  When I click on a shortcut on my desktop I get a message saying that the file does not have a program assoiated with this file

  Hello

  These are shortcuts to Internet?

  1. make sure that Internet Explorer is the default browser to the control panel > Add/Remove Programs > Set Program Access and Defaults, choose Microsoft Windows or custom. Make sure that IE is selected as the default browser.

  2. on this page download and run the patch for files of the URL.
  Difficulties of Windows XP file association:
  http://www.dougknox.com/XP/file_assoc.htm

  Don

• When I save a PowerPoint document to PDF format, the images become white boxes or have lines around them.

  When I save a PowerPoint document to PDF format, the images become white boxes or have lines around them.  I was using Adobe 9 Pro, just upgraded to Adobe Pro XI and he always does.  I have other people to convert the same file in PDF format and it works fine so I know it isn't the Power Point file, there must be a setting in my Adobe.  Any suggestions?

  Hello

  Could you please update on the operating system you are working on?

  Is - this windows or Mac?

  Also an update on the version of Ms Office installed on your system.

  Do you feel it work with all the PDF' or a specific?

  If you are using windows, try to repair Acrobat once and then see if that solves the problem.

  Also, check the latest updates installed on your computer.

  Launch Acrobat > navigate to help > check for updates.

  Please, try the two steps and see if that fixes the problem.

  Concerning

  Sukrit diallo

• Mozilla Firefox has disappeared when I internet?

  Mozilla Firefox is gone when I go on the internet. I connect to internet but MF is no longer on the desktop to access and the only way to leave the internet is to shut down my PC. This problem occurred without any input from me.

  Have you tried to create a new shortcut on the desktop Firefox?

  You can create a new shortcut on the desktop Firefox via a right click on the element of Mozilla Firefox in "Start menu > programs > Mozilla Firefox ' or in the Firefox program folder.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.

  Right click on the element of Mozilla Firefox or firefox.exe program and choose: send to > desktop (create shortcut).

• I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  Hi facions.

  What browser do you use?

  If you use Internet Explorer, you can optimize Internet Explorer and check if the problem persists. For more information, follow this link: How to optimize Internet Explorer

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Since then, when I start the computer, it goes through a few stages starting and then ends with a black screen with a cursor flashing at the top.

  I left by mistake a USB in the port when I restarted my computer (Windows 7).

  Since then, when I start the computer, it goes through a few stages starting and then ends with a black screen with a cursor flashing at the top.

  If I press ESC during startup and access the start menu, something marked WED... is highlighted and I press on enter and it starts normally.

  How can I get Windows 7 to do a normal boot without having to access the Boot Menu each time?

  Thank you.

  Tried that, but it did not work.  Finally got and IT guy come and it took him 3 1/2 hours to repair.

  Need a bootable floppy which has then repairs itself.

  Lesson learned.  Have an available for each computer startup disk.

• I had some problems with my pc, since then when I close Firefox it would not reopen unless I go to Task Manager and end the process for FF.

  I had some problems with my pc, since then when I close Firefox it would not reopen unless I go to Task Manager and end the process for FF. I uninstalled FF and re-installed and no change.
  Walt

  I have a same problem.

• A few days ago I installed some updates and since then, Norton does not work. It shows a red exclamation point.

  Original title: norton malfunction

  A few days ago I installed some updates and since then, Norton does not work. It shows a red exclamation point.
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  Contact Norton support. It's their product.

• I get error messages when I try to visit some Web sites you use Mozilla Firefox, but not when I use other browsers

  About two days ago, I noticed that when I tried to access some websites using Firefox, I always got this error message. "The connection was reset". Initially, I thought it was a problem with my ISP before noticing that the network was fine on my phone and the iPad. I tried and then open the same links which brought up the error message on the TorBrowser and it worked perfectly.

  Basically, the only site that works right now on my Firefox browser is Google but if I do a Google search and then click on any link that appears so I get the same error message, "the connection was reset". I can also connect to my gmail account, but I can't access any other Web site including Feedly, Tumblr, Twitter, Yahoo, Wordpress, Blogspot, even though they work fine on my other browser.

  I have cleared my cache and cookies, wiped out all browsing history, but the problem persists then I uninstalled Mozilla Firefox and reinstalled. The problem is still there. I checked the proxy settings, I went through all the solutions on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a & as = aaq and still nothing. I'm not sure what the problem is here, but any solution will be appreciated. I have used Firefox for years and I'm really not comfortable using a different browser.

  I use a Macbook OS X Version 10.9.4 and the last Firefox 32.0.1

  Create a new profile as a test to see if your profile is the source of the problems.
  
  See creating a profile:

  • https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

  If the new profile works then you can transfer files from a profile already used in the new profile, but be careful not to copy files corrupted to avoid transporting on the problem
  
  Profile backup and restore

  • http://KB.mozillazine.org/Profile_backup
  • https://support.Mozilla.org/en-us/KB/back-and-restore-information-Firefox-profiles
  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

• HOW TO PERMANENTLY DELETE HISTORY OF ACTIVITIES THAT I DID IN MOZILLA FIREFOX TO PREVENT SOMEONE FROM MY FOLLOW-UP EVENTS

  AFTER ALL THE ACTIVITIES I UNDERTOOK IN MOZILLA FIREFOX THAT I STRUGGLE TO PERMANENTLY DELETE ALL THE HISTORY OF ALL THE ACTIVITIES I HAVE UNDERTAKEN IN ORDER TO PREVENT A PERSON TO TRACE ALL MY ACTIVITIES.

  There's this question for your Windows 7 system?

  You can clear the history stored in Firefox by following the steps in this article to support: remove the navigation, search and download history on Firefox.

  Also, for future use, writing in capital LETTERS on the forums is considered as shouting. Please don't Boo volunteers.

• When I save from Word or Pages of Mac, Adobe Reader page numbers in the footer that I don't understand. How can I get rid of them?

  When I save a document in pdf format, Adobe pdf displays the numbers of pages down which I didn't have in my original document footers. This happens when recording the word or Pages of Mac. Is it possible to get rid of them?

  It depends on. With the player, you can not. Adobe Reader is simply to show you the pdf as it was created.

  It seems that you use Mac? If so, you can use the pdf generator Mac so should ask in the Mac forums.

• Lately, I have had difficulties dealing with somee of Photoshop Save tiff files!   As he works on the photo layer by layer and then decide to "save under" as a file it seems to get corrupted quite often.  Look, I'm a Windows of the image itself is

  Recently, I had a few difficult problems with Photoshop and trying to save files in TIFF format with all the preview in the folder looks more like a negative image seems to be missing information.  At the same time, I can record it all this is a JPEG or a PSD file, it seems no problem!  The previous and JPEG without problems!  I wonder if my Photoshop (CC 2015) program may be corrupt? I've updated some sixteen days ago or so and since then I have had this problem.  Suggestions of what the problem may be, suggestions of either try to go back or do a complete reinstall?  All this is very frustrating for an old man, just trying to make good photos!  Any help would be appreciated.

  Hi crusty

  Greetings!

  Recommend to reset preferences to default Photoshop

  Press and hold the keys Alt + Ctrl + Shift (Windows) or Option + command + shift (Mac OS) you launch Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.

  Or see How to remove/reset the Photoshop preferences

  * Backup stock/Modified Workspaces/Plugins before (if any)

  Let us know if this helps

  finished an excerpt in the record looks more like a negative image seems to be missing information.

  Could you share the image with us so that we can better help you?

  Concerning

  ~ Assani

• Hello. Key, that I just bought not recognized. Then when I tried again, got the message that I am not connected to the internet, though I am!

  It's all in the title. Need urgent help because that's work! Thank you very much.

  Hello

  Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

  Kind regards

  Sheena

• I just upgraded to 10 Firefox and all my pinned tabs app disappeared. Not sure how to get them back. This did not go with any previous update.

  At using Firefox 9 before upgrade.
  Note that I was using Tab Utilities 1.1.2 which is now disabled because it is not compatible with Firefox 10 (but not really on utility tabbed app anyway).

  I just installed a preview of Tab Utilities version that works with firefox (Tab Utilities 1.2pre17) 10. After the reboot, all my original app tabs are back!