The registry cannot load the hive (file): \systemroot\system32\conig\software or its log or replacing. It is damaged, missing, or not accessible in writing.

My laptop does not start all of a sudden upward - it crosses the safe mode screen, acts as if it is loading windows (display the windows screen) then becomes to empty, followed by a very quick flash of the message on a blue screen: "the registry cannot load the hive (file): \systemroot\system32\config\software or its log or replacing."  It is damaged, missing, or not accessible in writing. "Then, he repeats the cycle.

I looked towards the top of the error on the Microsoft Knowledge base, and the hotfix request using the recovery disk, I.  I wonder how I can get the interactive help on laptop computer file so that I can run so that it fixes the problem... (http://support.microsoft.com/kb/307545).

Advice, that someone could give me so that I can at least get started again windows go down all the important data before reinstalling Windows would be much appreciated.

Thank you

Chris

Hey Chris,

Thank you for visiting the Windows Xp forum

I was wondering if you run a retail or OEM of Windows version. If you are using an OEM version of windows, you will need to use the recovery options you have from the manufacturer of your computer. If you run a commercial version, feel free to follow the article in the knowledge base you have found.

http://support.Microsoft.com/kb/307545 how to recover a corrupted registry

I was also wondering if you have another computer to work? If so and you feel comfortable or know someone who can remove the hard drive from the computer and connect it to another computer. You can view the disk hard kit to join. Once the hard drive is connected, you can go in my computer and copy all the files to another hard disk.

Georgio
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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