The service status

Hello.

Could you help me to understand two things:

1. how to show the severity of service conditions (no alarm filter)? For example I service - ServiceASClient with four components (1,2,3,4). When even one of the constituents have a critical status, my service is in critical condition, but in this case I should show only warning for my service state. And only when all components of four in critical condition, then show the critical State for the entire service.

2. how to use a custom rule to set service status

Thank you

Hello Nikolay

I think that what you do reference is essentially 'clustered' services - if one of the four groups is down, the service level availability is not affected as the other three are still functional, but if four are declining, the availability of level of service is affected.

Take a look at Foglight - system availability (http://en.community.dell.com/techcenter/performance-monitoring/foglight-administrators/f/4788/t/19561856), excellent how Services and levels of Service (http://en.community.dell.com/techcenter/performance-monitoring/foglight-apm/b/apm-blog/archive/2012/04/20/how-services-and-service-levels-work) and levels of Service (http://en.community.dell.com/techcenter/performance-monitoring/foglight-administrators/f/4788/t/19561320).

This can be difficult to get your head around, but persevere!

I hope that's what you're looking for

Brian

Tags: Dell Tech

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