The Skype toolbar installation.

I didn't get a useful answer until now. Windows XP Service Pack 3 version 5.1. I used to own and use Skype without problem for a couple of months.  Last week it stopped abruptly with still photography and the cursor is not only not able to move anywhere.  I restarted the computer.  Tried to uninstall because I lost all the contacts from the contact list and add didn't work like the other side we couldn't see it as 'connected' even though he showed us that green us.  Uninstall Skype toolbar was not done at all as he showed "problem with this windows installer package.  Required to complete the installation script could not be run.  Fatal error occurred during installation "."  The same message comes when I tried again and again to install Skype and tool bar, the message appears as the bar installation tool starts, stopping at half way through.  Skype name is nrravi920.  Skype has been downloaded successfully in another computer at another location in the same State with the same name for another two days before this incident.

Thanks for a solution, if anyone can help me with this.

Hi BijiVinod,

1. did you of recent changes on the computer?

2. do you have security software installed on the computer?

3. are you able to install other programs on the computer?

This error occurs if there is a problem with the Windows Installer on the computer.

Method 1

Download and install the latest version of the package Windows install on the computer and check if it works.

Windows install 4.5 Redistributable

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Method 2

Check and make sure that the Windows service install is running on the computer.

(a) click Start, click run , and then type services.msc in the dialog box and then press enter to open Services.

(b) right click on the Windows Installer service and then click Properties.

(c) if the box Startup type is set to Disabled, change it to Manual.

(d) click on OK to close the Properties window.

(e) right click on the Windows Installer service and then click Start. The service should start without errors.

(f) click on the file menu, and then click exit.

 

Method 3

If the previous step fails then re enter the engine of Windows install and check if it helps.

(a) click Start, click run and then type cmd in the dialog box, and then click command prompt.

(b) at the command prompt, type the following and press ENTER after each line:

MSIExec /Unregister

MSIExec/regserver

(c) try to install again.

How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

http://support.Microsoft.com/kb/2438651

Tags: Windows

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