The user cannot see USB devices

We use view 6.0.1 Client Horizon view 6.0.1 Agent 3.2.  Virtual machines are Windows 7 SP1.  Associates are the PCoIP connections for their machines.  They connect to a Pool of manual offices.

I have a single partner who can't see USB devices.  I tried to reinstall the agent on their machine and it did not help.  I had this person use other USB devices, and they are not recognized as well.

Does anyone have other suggestions I can try?

Have you tried to uninstall the client of the Horizon and install the latest version?

Tags: VMware

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