the user is logged out automatically - timeout?
Hello
It is quite difficult to describe my problem... Well, we have an application with direct payment, but no custom window. Means, when the user opens the application, he sees an empty library, when he signs, he sees folios there right to. When he signed, he sees only the folios he is already downloaded, the other those diappear. Very simple. Works perfectly on my device.
Now I'm getting reports of several users on the following behavior:
1. the user connects to the library
2. 3 folios appear to which they have access
3. the user downloads 1 of folios (good)
then
4. the user closes the application (with double click on the home button and close the application window in "task manager")
5 when it opens again the application, it is automatically disconnected, but see again all 3 folios - even those it has never downloaded before!
6 when it tries to download one of these folios, the accidents of the application - which is quite logical, cause it there no right to download the folio.
My questions are:
1.
Why the user get disconnected automatically when the application is closed? (doesn't happen on my device, I stay permanently connected)
2.
Why the library always displays all folios, even if the user is offline?
Note: If the user logs on "manually" in the library (upper-left button), folios disappear properly.
I was unable to "reproduce" this error on my device, but it seems to happen to several users.
Can you help me?
Best
Ninetta
I asked around, and it is likely that the call to RenewAuthToken does not work correctly. It is called when the user opens the application. A response not valid will be to disconnect the user.
Tags: Digital Publishing Suite
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in OA. jspService(_OA.java:221)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:610)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:359)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:299)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:187)
to oracle.oc4j.network.ServerSocketReadHandler$ SafeRunnable.run (ServerSocketReadHandler.java:260)
to com.evermind.util.ReleasableResourcePooledExecutor$ MyWorker.run (ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)
---------------------------------
THXGlad to hear the problem has been resolved, please close this thread as answered.
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Gossweiler beat
Switzerland
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my PC is Dell Optiplex 790Windows 7 Enterprise 32 xneed your help quicklyyyyyyyyyyyyyyyyyy pleaseeeeeeeeeeeeeeeeeeeHi Tadros
Thanks for posting your question in the community of Microsoft Windows.
The question you posted would be better suited in the TechNet Forums.
I would recommend to post your question in the below link:
Windows Server forums:
http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer
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