cannot connect to laptop - boots to the desktop, then log out automatically

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  Hi, Robert Allen,.

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  You do not have we given error codes, or what you have tried, or where he fails in the process. You do not have also told us what kind of computer you have.

• BSOD Endless. Cannot boot to the desktop.

  Original title:

  BSOD Endless.

  I am running Windows 8 on a Dell laptop. Whenever I try to start my laptop, it goes to a blue screen, but it flashes away before I can read the error, then it starts to load the screen to "prepare the AutoFix. After that, it goes to a screen where it asks if you want to troubleshoot or turn off the computer. The results are as follows

  (1) updating your PC

  I get a message that says "the drive where Windows is installed is locked. Unlock the drive, and then try again. »

  (2) replace your PC

  Have not yet tried. It's the kind of a thing last resort for me.

  (3) reference Dell backup and restore

  "The recovery environment is incomplete or corrupt. It is recommended that you try to recover your system from another bootable recovery media. »

  (4) advanced options

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  (3) auto repair

  Doesn't help at all. Just says PC diagnosis then gives me a screen that says "auto repair couldn't fix your PC. Press 'Advanced Options' to try other options to repair your PC or "Shut down" to turn off your PC. "Log file:"

  4 & 5) isn't really helping me cause I don't know what to do with them.

  This has happened since last week. Sometimes, after trying to resolve it and then just turn it off and leave it alone for the rest of the day, the next day my laptop will work fine, until I have reboot or turn off again.

  * Today, I was in the middle of the update of the Dell backup and recovery thing and he told me to restart and when I did it didn't come back and just put me in this whole process again. Suffice it to say if that helps anything

  Hi Ericka,

  Thank you for sharing the details. Since you had problems after trying to update Dell backup and restore, I suggest you contact Dell for assistance.

  In addition, you can visit these links:

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• Re: Cannot connect - how can I fix the error "Bad Winlogon.exe - Image"?

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  Stop the laptop restore all the BIOS settings and hopefully Windows will boot again normally. :)

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