There is no command for Creative Cloud in my account, but I pay for it! Help, please!
I bought Creative Cloud for photographer (at least), order # 11752863659 (I have in my email). But I can't handle Plan - in my account, my order is missing. What should I do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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Installer of creative cloud rejects the name of user and password! Help, please!
Well, so I downloaded the free trial version for Adobe Photoshop CC which is Adobe Creative cloud on my iMac Apple (OS X Yosemite) and then he tells me to double click on "Creative Cloud Installer", so I did. Creative cloud Setup opens and says "Creative Cloud Installer wants to make changes. Type your password to allow this. "So, I listened to the text and typed in my good username I use on Adobe and my good password that I use on Adobe. I left clicked on "OK" to apply, but it won't let me and give this jerk Animation who pointed out that the user name or password that I just typed is incorrect. I changed my password of atleast 3 times so far here, and still no luck...! For the last three days, it did not work. I looked on Safari for Solutions to this problem and follow the Instructions, but still does not work! (It's probably a not common problem) I've tried EVERYTHING. The Info is all is correct, I do not understand... I use this exact Info for Log-in on the official Adobe site, and it works every time... I even reset my password and make new ones, it still works for the Log-in on the site, but why it does not work on the installer of creative cloud...? ! I'm so confused right now, I've changed my password of at least 7 times now, I don't have any Plan for Adobe/Creative Cloud, what is the problem...? Y at - it something I do wrong...? Please help me, I am so depressed right now, I really want to use Adobe Photoshop CC...
Hello
As you try to install, please use your Mac administrator password.
I hope this works!
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I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
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Creative cloud includes any accounting software that I can use for my small business?
Hi, I have a subscription to creative cloud.
Creative cloud includes any accounting software that
Can I use for my small business?
Hello
Unfortunately there are no accounting software included in desktop creative cloud applications.
For more information, please see the list of applications: desktop applications Adobe Creative Cloud| Adobe Creative Cloud
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Is there an option of the creative cloud available to purchase family license
Is there an option of the creative cloud available to purchase family license
From now on, no. There are two options of license for creative cloud: of the regular individual licenses, and volume licenses for businesses: http://www.adobe.com/products/creativesuite/companies.html
The Creative cloud license agreement allows subscribers to download and install Adobe Creative Cloud applications on up to two computers. These applications can be used by you and your family, but the same application cannot run simultaneously on both computers.
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HI - bought a kit of the student. And for a while creative cloud consulted well. But now - my access does not work, and he goes to the members section (which I already have). Also - although I'm going to download bridge and illustrator, I could never get to download Photoshop.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have a creative cloud free subscription and get a popup that says that there is an update of creative cloud. Don't see a way to do the update. Any suggestions? I use a HP desktop with windows 10 computer.
If you mean there is an update of the creative cloud desktop application, uninstall your desktop app cc (uninstall the Adobe Creative Cloud desktop application) and install the most recent, https://creative.adobe.com/products/creative-cloud
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I started installation for Creative cloud on my mac, but decided that I would rather have it on my mac. How can I fill this?
Hey Noah,
Please download Adobe Creative desktop app from clouds here: Download Adobe Creative Cloud apps | CC free trial Adobe
After that, please see,.
Connect and disconnect activate Cloud Creative applications
Download and install Adobe Creative Cloud apps
Let us know if that helps.
Kind regards
Bani
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I try to install CC and get this error message: "another version of office of creative cloud or an installer Adobe is running. To continue, please close these first instances. "But there are NO other open instances
Hello
Please try to close the services mentioned below from the Task Manager:
Kind regards
Sheena
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I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?
Hi omar abdallah,.
Please see:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let us know if that helps.
Concerning
Megha Rawat
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Hi, I have a problem with code for my Adobe Creative cloud, it is alphanumeric, but the registry works only with numeric codes ¿where I can use my code? is a subscription to creative cloud of throughout the year.
Probably you have a redemption code... especially if you did not purchase directly from Adobe
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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Im trying to download the creative cloud on my Mac but its gives me the error "Installation on case-sensitive volumes is not supported. Please choose a different volume for the installation. (Error code: 22) "can you help me with this please?
Try error "Unsupported of disks case-sensitive" or similar install error | Mac OS
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I bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. I don't have any other products Adobe or Photoshop?
All said 'CC', but I can't find Photoshop Elements or CS6. Mine is broken? I bought it directly on the site of Photoshop, but I'm so lost. I tried following tutorial, but that does not open the drawing program. On deviantart, it says that I need to buy the product for $80 and pay a monthly fee on that as well as keep the CC $20 of Adobe to use drawing software? I wasn't aware of this how can I get a refund.
Hi Corinne,.
Creative cloud has no Photo Shop elements.
You can get the version of CS6 from here: download and install creative Cloud applications .
Concerning
Stéphane
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Creative cloud: teacher/student account, cannot use assets
I am signed on an account of applications in the teacher/student category and wonder if I'm supposed to have access to the property. Otherwise, I need to upgrade to an individual account applications?
If I'm supposed to have access to the goods, he is currently coming as "Upgrade to premium".
I searched on through a lot of things on the settings of my account and found also, it does not say what products I have (I have photoshop, acrobat DC, Illustrator and lightroom, all 100% usable except for CC extras such as assets) but he says: I've used my redemption code.
Heeeellllp.
Hello
Please see the link below for help:
If the issue is still not resolved, please contact adobe support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac
Hello
Please see connect and disconnect activate Cloud Creative applications
Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
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