Third UCCX SQL access for an application

We have a customer requirement to enable read access to the database of UCCX. This account will be used to query the database UCCX and she will use as a service account for another system.

Please let me know how to create DB account on UCCX.

UCCX version: 7.1

UCCX database: MSDE

Hello

Any local administrator in the box UCCX have DB rights. A simple way to do so is to:

(1) create a new user on the server UCCX and add to the Administrators group

(2) create a new user on the server that needs access to the DB and make sure he has the same exact username and password

(3) make sure that the service or program running on the third server runs under the new account.

When you configure your DSN, it will servername\CRSSQL to access the instance rather than just servername.

If you need to authenticate using SQL authentication rather than Windows authentication, then you must be on SR5 (I think) and there are measures in UCCX release notes to the SQL authentication mode.

If you want to use SQL authentication or does not have full administrator rights, then you must use OSQL (a command line SQL admin Tool, tool, search microsoft for info Web site) or access the server by using a copy of SQL Ent Manager (easier).

Aaron

Aaron

Tags: Cisco Support

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