"This action is only valid for products that are currently installed.

A computer virus hit the machine so that the operating system must be reinstalled. In order to save the programs installed, I don't have a format and reapplied just windows + service pack. I saved the data user as shown in this link: http://pcworld.about.com/gi/dynamic/offsite.htm?site=http :// www.pcworld.com/howto/article/1, aid, 111652, pg, 4, 00.asp

The office and programs are correct, but when I go to launch some programs (such as Excel, Word, WordPerfect), I get "this action is only valid for products that are current installed. I found a MS fix, but it doesn't install it stating that the level of the OS already contains the fix. I also found a pointer to move to the word 'Detect and repair' but Word does not start, so I can't have this option.

I suspect I am missing some link between the old installation of windows and the new facility. I do not have the older Office CD so I can't reinstall. Did someone knows something I can check to try to get the Office to acknowledge that it is valid for this user. Betsy

You are missing a lot of the associations. You need to reinstall your programs from the CD or the installable executables. I'm sorry that you do not have your Office CD-ROM, but you cannot reinstall Office without it. You can:

1. try to contact Microsoft:
How to replace lost, broken, or Missing Microsoft Software or Hardware - http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

2. buy a current version of Microsoft Office to your shop online/brick & mortar favorite.

3. download/install the suite free OpenOffice to http://www.openoffice.org . MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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