This is not a genuine Microsoft product?
I get the message that this is not a genuine Microsoft product on my computer. I had for 3 years and have had no problem. What is c?
"John Salvato" wrote in message News: * e-mail address is removed from the privacy * .com...I get the message that this is not a genuine Microsoft product on my computer. I had for 3 years and have had no problem. What is c?
Tags: Windows
Similar Questions
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Re: This is not a genuine copy
Hi, I just put my laptop and have the error message that is not a genuine copy on my desktop in the lower right. I have owned the phone for about a year. I tried to activate windows again, but it says contact Toshiba
Any help
Thanks Shaun
Hello Shaun
Can you tell us more about your laptop?
What cell phone do you have exactly?
Who have installed this version of the OS on your laptop and when?
You have the original recovery disk? -
I have a MS Windows 7 genuine, running in my ASUS which was preinstalled. It worked fine up until about 2 weeks ago and now all the few hours I get a message that I don't use MS genuine software. I did the reactivation with a technician from MS but still get this message. What is the problem and how can I stop this annoying pop up message appear? Here are the diagnostic report:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE22
Code of Validation caching online: 0x0
Windows product key: *-* - PKK9J - 2FM2X-M97DF
The Windows Product Key hash: x1d8Rq5TUMieRnUmO0j7FMoZP4g =
Windows product ID: 00359-OEM-9808494-92422
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1B41B3D4-4A6F-4BE0-8451-FC25F13DAEAD} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Office FrontPage 2003-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
{1B41B3D4-4A6F-4BE0-8451-FC25F13DAEAD} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-M97DF 00359-OEM-9808494-92422 8 S-1-5-21-4252262282-12887819-1350643119 ASUSTeK Computer Inc. CM5675 American Megatrends Inc.. 0501 FC 29113507018400 0409 0409 Central Standard Time(GMT-06:00) 0 3 _ASUS_ portable 100 100 Microsoft Office FrontPage 2003 11 OvNI8jHHbKmCVMkSOIP8TI7dmy0 = 72079-640-1873547-55176 14 26B0544495CBD00 Content Spsys.log: 0 x 80070002
License data-->
You have a corrupted file.
it WILL NOT activate or validate up to which is fixed.
Run a full scan of CHKDSK and SFC...
Click Start > all programs > Accessories
Right-click on the entry of the command line
Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.
At the command prompt, type
CHKDSK C: /R
and press the Enter key.
We'll tell you that the disc is locked,
and the CHKDSK runs the next time he started - press Y and restart.
The CHKDSK command will take a few hours depending on the size of the disk, so be patient!
Once executed, the command CHKDSK Windows should start normally (possibly after a second auto).
Then, run the SFC.
SFC - SFC System - Instructions
Click Start > all programs > Accessories
Right-click on the entry of the command line
Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.
At the command prompt, type
SFC/SCANNOW
and press the Enter key
Wait for that analysis at the end - make a note of any error messages - and then restart.
Copy the CBS.log file created on your desktop (you can not manipulate directly) can compress the copy and transfer it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.
Post a new MGADiag report with details of any error messages encountered.
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I started with Sql Server 2008 R2, but after having tried to publish on my hosting site, Server version problem, I tried in vain to uninstall (I still see programs in)
the Add/Remove list of programs that will not disappear). Then, I installed Sql Server 2005 Express and got the error above. There are forums that siad that I had to install
SQL Server 2008 express and I (still get it) here's the log of him.
Summary of all:
Final result: past
Exit code (decimal): 0
Exit message: past
Start time: 2011-10-25 20:44:26
End time: 2011-10-25 21:13:52
Requested action: installComputer properties:
Computer name: PDSPIPING02
The machine processor count: 2
OS version: Windows Vista
Operating system service pack: Service Pack 2
Region of the BONE: United States
OS language: English (United States)
Operating system architecture: x 64
Process architecture: 64-bit
Cluster OS: No.Discovered product features:
Version of product Instance Instance ID function language edition in clusterThe package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: c:\eb70481bacc36e8a06531cbe\x64\setup\
Edition of the installation: EXPRESS_ADVANCEDThe user input parameters:
ACTION: install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *.
AGTSVCSTARTUPTYPE: disabled
ASBACKUPDIR: backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: data
ASDOMAINGROUP:
ASLOGDIR: Journal
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT:
ASSVCPASSWORD: *.
ASSVCSTARTUPTYPE: automatic
ASSYSADMINACCOUNTS:
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: disabled
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\ConfigurationFile.ini
CUSOURCE:
ENABLERANU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, RS, SUBMISSIONS, SSMS, OCS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME:
FTSVCACCOUNT: NT AUTHORITY\LOCAL SERVICE
FTSVCPASSWORD: *.
HELP: false
INDICATEPROGRESS: false
INSTALLSHAREDDIR: c:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: c:\Program Files (x 86) \Microsoft SQL Server\
INSTALLSQLDATADIR:
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLExpress
INSTANCENAME: SQLEXPRESS
ISSVCACCOUNT: NT AUTHORITY\NetworkService
ISSVCPASSWORD: *.
ISSVCSTARTUPTYPE: automatic
NPENABLED: 0
PCUSOURCE:
PID: *****
QUIET: false
QUIETSIMPLE: false
RSINSTALLMODE: FilesOnlyMode
RSSVCACCOUNT: PDSPIPING02\Rick
RSSVCPASSWORD: *.
RSSVCSTARTUPTYPE: automatic
SAPWD: *****
SECURITYMODE:
SQLBACKUPDIR:
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: Rick
SQLSVCPASSWORD: *.
SQLSVCSTARTUPTYPE: automatic
SQLSYSADMINACCOUNTS: PDSPIPING02\Rick
SQLTEMPDBDIR:
SQLTEMPDBLOGDIR:
SQLUSERDBDIR:
SQLUSERDBLOGDIR:
SQMREPORTING: false
TCPENABLED: 0
X 86: falseConfiguration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\ConfigurationFile.ini
Detailed results:
Function: Database engine Services
Status: passed
: Status MSI
Configuration status: pastFeature: SQL Server replication
Status: passed
: Status MSI
Configuration status: pastFeature: Full text search
Status: passed
: Status MSI
Configuration status: pastFeature: Reporting Services
Status: passed
: Status MSI
Configuration status: pastFeature: Management tools - Basic
Status: passed
: Status MSI
Configuration status: pastFeature: Business Intelligence Development Studio
Status: passed
: Status MSI
Configuration status: pastFunction: Microsoft Sync Framework
Status: passed
: Status MSI
Configuration status: pastRules with failures:
Global rules:
Scenario-specific rules:
Carry-over rules file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\SystemConfigurationCheck_Report.htm
Summary of all:
Final result: past
Exit code (decimal): 0
Exit message: past
Start time: 2011-10-25 20:42:58
End time: 2011-10-25 20:44:23
Requested action: ComponentUpdateComputer properties:
Computer name: PDSPIPING02
The machine processor count: 2
OS version: Windows Vista
Operating system service pack: Service Pack 2
Region of the BONE: United States
OS language: English (United States)
Operating system architecture: x 64
Process architecture: 64-bit
Cluster OS: No.The package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: c:\eb70481bacc36e8a06531cbe\x64\setup\
Edition of the installation: EXPRESS_ADVANCEDThe user input parameters:
ACTION: ComponentUpdate
CONFIGURATIONFILE:
HELP: false
INDICATEPROGRESS: false
PID: *****
QUIET: false
QUIETSIMPLE: false
X 86: falseConfiguration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\ConfigurationFile.ini
Detailed results:
Rules with failures:
Global rules:
There is no scenario-specific rules.
Carry-over rules file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\SystemConfigurationCheck_Report.htm
Summary of all:
Final result: past
Exit code (decimal): 0
Exit message: past
Start time: 2011-10-25 20:42:28
End time: 2011-10-25 20:42:55
Requested action: RunRulesComputer properties:
Computer name: PDSPIPING02
The machine processor count: 2
OS version: Windows Vista
Operating system service pack: Service Pack 2
Region of the BONE: United States
OS language: English (United States)
Operating system architecture: x 64
Process architecture: 64-bit
Cluster OS: No.Discovered product features:
Version of product Instance Instance ID function language edition in clusterThe package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: c:\eb70481bacc36e8a06531cbe\x64\setup\
Edition of the installation: EXPRESS_ADVANCEDThe user input parameters:
ACTION: RunRules
CONFIGURATIONFILE:
FEATURES:
HELP: false
INDICATEPROGRESS: false
INSTANCENAME:
QUIET: false
QUIETSIMPLE: false
RULES: GlobalRules
X 86: falseConfiguration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\ConfigurationFile.ini
Detailed results:
Rules with failures:
Global rules:
There is no scenario-specific rules.
Carry-over rules file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_204225\SystemConfigurationCheck_Report.htm
Entered Forum then said to install Service Pack 1 (newspaper follows), then sp2 and sp3. None helped to solve the problem. I worked on it for 5 days now. Can someone please tell me what to do?
Summary of all:
Final result: past
Exit code (decimal): 0
Exit message: past
Start time: 2011-10-25 21:17:51
End time: 2011-10-25 21:42:51
Requested action: PatchOverall summary of SQLEXPRESS instance:
Final result: past
Exit code (decimal): 0
Exit message: past
Start time: 2011-10-25 21:29:07
End time: 2011-10-25 21:41:34
Requested action: PatchComputer properties:
Computer name: PDSPIPING02
The machine processor count: 2
OS version: Windows Vista
Operating system service pack: Service Pack 2
Region of the BONE: United States
OS language: English (United States)
Operating system architecture: x 64
Process architecture: 64-bit
Cluster OS: No.Discovered product features:
Version of product Instance Instance ID function language edition in cluster
SQL Server 2008 SQLEXPRESS MSSQL10. SQLEXPRESS Database Engine Services Express Edition 10.0.1600.22 No. 1033
SQL Server 2008 SQLEXPRESS MSSQL10. SQL Server Replication Express Edition 10.0.1600.22 No. 1033 SQLEXPRESS
SQL Server 2008 SQLEXPRESS MSSQL10. Full-Text Search Express Edition 10.0.1600.22 No. 1033 SQLEXPRESS
SQL Server 2008 SQLEXPRESS MSRS10. SQLEXPRESS Reporting Services Express Edition 10.0.1600.22 No. 1033
SQL Server 2008 - Basic Express Edition 10.0.1600.22 No. 1033 administration toolsThe package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 1
KBArticle: KB968369
KBArticleHyperlink: http://support.microsoft.com/?kbid=968369
PatchType: SP
AssociateHotfixBuild: 0
Platform: x 64
PatchLevel: 10.1.2531.0
ProductVersion: 10.0.1600.22
GDRReservedRange: 10.0.1000.0:10.0.1099.0; 10.0.3000.0:10.0.3099.0
PackageName: SQLServer2008-KB968369 - x 64 .exe
Installation location: c:\a1e72fbdad482fec6b47\x64\setup\Product Edition:
Edition of the instance
SQLEXPRESS EXPRESS_ADVANCEDThe user input parameters:
ACTION: Patch
ALLINSTANCES: false
CLUSTERPASSIVE: false
CONFIGURATIONFILE:
HELP: false
INDICATEPROGRESS: false
INSTANCENAME:
QUIET: false
QUIETSIMPLE: false
X 86: falseRules with failures:
Global rules:
There is no scenario-specific rules.
Carry-over rules file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111025_211738\SystemConfigurationCheck_Report.htm
Look at the bottom of this link:
This should help you, it fixed my problem
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Laptop with Microsoft product key
I have a laptop that I put out of service with a genuine Microsoft product key for XP Home installed plant. What should I do to be able to install XP Home on another computer?
Corona98
You have an OEM Windows license on this computer.
Limits of the OEM computer
According to Microsoft, that an OEM of Windows version is related to the first computer, it is installed on and you can not be installed on another computer. Even if the computer on what OEM of Windows has been installed is no longer used, you cannot transfer the OEM license on another computer.
Difference between a Full and selling retail and OEM/System Builder License.
Windows OEM licenses:
(1) are related to the first computer installed on and are non-transferable (cannot be moved to another computer).
(2) can't do a place in upgrading from older versions of Windows, only a cleaning/fresh installation is possible.
(3) offer no free support from Microsoft. -
All of a sudden my old 9 months Samsung all in one with Windows 7 says that's not a genuine Windows?
So my computer shut off one day and at the restart began to tell me that this is not a genuine copy of Windows? I bought this computer in March 2012. That's happened?
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - PWB9R - 4K7W4-2BT4J
The Windows Product Key hash: jlJIE69lzaXsu5B + X11cktZP6u8 =
Windows product ID: 00359-OEM-8992687-00015
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A9C28605-CDFE-4B53-A263-812C06EF84F8} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{A9C28605-CDFE-4B53-A263-812C06EF84F8} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-2BT4J 00359-OEM-8992687-00015 2 S-1-5-21-1281264989-2659351215-2713196163 SAMSUNG ELECTRONICS CO., LTD Samsung DeskTop System SAMSUNG ELECTRONICS CO., LTD. 06OV C1FE3207018400FE 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 SECCSD LH43STAR 100 100 Microsoft Office home and Student 2007 12 56E1476225C370A q + fDELeghqotym4DqYFWNUIlrhI = 81602-901-7793797-68205 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7601.0000-3002011
Installation ID: 014262842004250086885814528452807606257166668534523640
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 2BT4J
License status: Notification
Notification reason: 0xC004F059.
Remaining Windows rearm count: 3
Trust time: 18/02/2013-16:57:25Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 11:28:2012 05:26
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID of Hash: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAln0SNES9Qpd86QgmVCws4rA1yATm6SqZLnM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, incompatible OEMID or OEMTableID
Windows marker version: N/A
OEMID and OEMTableID consistent: no
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SSDT SECCSD PtidDevc
ASF! SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT SECCSD PtidDevc
SSDT SECCSD PtidDevc
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STAR
UEFI SECCSD LH43STARPlease try first to re-create the license store.
Re-create the license store
Go to start > all programs > Accessories
Right-click on command prompt and select run as administrator - accept the UAC prompt
Run the following commands in the command prompt window, press enter at the end of each
net stop sppsvc
(expect that the service is stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
Tokens.bar tokens.dat REN
net start sppsvc
slui.exe
After a few seconds, the Windows Activation dialog box appears.
You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
If you are prompted for your key, use one on the COA sticker on the case of the machine
Restart and after returns with a new report MGADiag
-
After using Norton Ghost to clone new HARD drive, get the message «This is not a real Windows 7»
Hi, I used Norton ghost 15 clone my old original (750 GB) to a new HDD (1 TB) hard disk, all seemed well, start in windows 7 from screen, but when he arrived at the office, there was a line saying "this is not a genuine copy of windows 7" and nothing shown on the desktop but a light blue background. I have my Win 7 DVD, but there is no way to indicate to the system on my product key. I'm stuck on a blue screen.
After seeing another suggestion to use MGAdiag, I created a new boot disk and it linked the diag. The output is cryptic, so I guess that I have validated only my new installation and there is no obvious way to point to the other disk. But the output is lower.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 2QCP3 - BQCQQ-HVY8B
The Windows Product Key hash: fRtBOPOPT00WHeJEbwGV/OqVH6o =
Windows product ID: 00371-177-6290927-85271
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {25853437-7ED8-4F60-9297-19CED5282884} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7600.win7_rtm. 090713 1255
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{25853437-7ED8-4F60-9297-19CED5282884} 1.9.0027.0 6.1.7600.2.00010100.0.0.048 x 64 *-*-*-*-HVY8B 5 S-1-5-21-2774350695-836626266-3624229488 the system manufacturer ,System Product Name American Megatrends Inc. 00371-177-6290927-85271 1208 E3BA3607018400FE 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-629092-00-1033-7600.0000-3132012
Installation ID: 014524044086706882994890873683587011910490414255584555
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: HVY8B
License status: initial grace period
Time remaining: 41280 minute (s) on (28 day (s))
Remaining Windows rearm count: 3
Trust time: 10/11/2012-06:49:09Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current HWID of Hash: PAAAAAEACAABAAEAAAADAAAAAQABAAEAln3EZMwZHIje8kLGgJZgTsrevCAcv3Y6fj/KLK7jWVeo53ZWActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1838 APIC 073010
FACP 073010 FACP1838
HPET 073010 OEMHPET
MCFG 073010 OEMMCFG
LASRYVITRAGE OEMB1838 073010
OSFR 073010 OEMOSFR
SSDT DpgPmm CpuPmIt looks like the installation that was actually in the process.
the only thing that your report shows is the WAT update is not installed, and it is not enabled. (you are in your grace. initial period to 28 days rest).a non-genuine windows will work almost normally and would not lead to the symptoms you describe. In my view, the notice is by other problems that you have.I can read a diagnostic report, but do not have the skills to help others. -
I once had a problem with Windows Update, which gives me a family of .NET Framework through the window of Control Panel\Windows to update to Windows Vista, even if it has been installed and has Microsoft support help me through EasyAssist. The problem of .NET Framework has been fixed, but now I have a problem: the Control Panel\Windows update window informs me today I'll receive downloads for Windows only, not for all Microsoft products.
When I click on "Change settings", the Microsoft Update option is no longer present.
When I click on the link 'Get' updates for more products, I am now redirected to the former site of Windows Update V4 (who is not supposed to appear on Windows Vista) instead of Microsoft Update, and this site Web of Windows Update cannot detect the Vista updates.
So I'm stuck now with only being able to get informed about the upgrades to Windows, but not other updates from Microsoft. And we don't mean Windows Vista x 64 final with the last Windows Update Agent 7.2.6001.788. This new update would be the culprit?Hi Unicodemaster787,
Even if it is not automatic, you should be able to get your updates from the Microsoft Download center http://www.microsoft.com/DOWNLOADS/en/default.aspx
Other than that, your best bet would be to do a repair install and let the system to reinstall the original files and settings.
When you perform a repair installation, it restores the current installation of Windows Vista to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows Vista.
To perform a repair of Windows Vista installation, follow these steps:
- Restart the computer.
- Insert the Windows Vista DVD into the DVD drive of the computer.
Note If Windows does not automatically detect the DVD, click Start, type
: \setup.exe in the Search box, and then click configuration in the list programs. Then click on install now. - Click connect to get the latest updates for installation (recommended).
- Insert the product key if you are prompted to do so.
- Click to accept the Microsoft software license agreement.
- On the screen which type of installation you want , click upgrade.
- Once the installation is complete, restart the computer, and then try again to install updates.
Remember, however, that it could undo previous changes to solve your problems of .net.
Dave D
Dave D
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I bought my laptop with microsoft office 2010 is installed. I restored my laptop to factory settings, the product key sticker is faded so I used jellybean keyfinder to get it. While the re-activation of it Microsoft office said "this is not a valid product key Office...". »
What should I do to make it work again?Please note that if you use the Windows 7 product key located on the certificate of authenticity attached to your system label, this will not work, it is only for Windows 7. You need a product key Office 2010. Also using the value default key OEM SLP for Windows 7 does not work with Office 2010
If your computer comes with a trial version of Office, you need to get a trial key or buy a full license:
Trial license:
http://Office.Microsoft.com/en-us/try/
Full license:
http://support.Microsoft.com/kb/823570
Get the key;
http://Office.Microsoft.com/en-us/buy/redir/XT101874326.aspx?CTT=5&origin=HA101847520
If you purchased Office 2010 and get no valid product key error to refer the article mentioned below:
http://support.Microsoft.com/kb/2002262
Frequently asked questions about Office Activation Wizard and about features in Office 2010 and Office 2007 programs view programs
http://support.Microsoft.com/kb/927921
Error message when you start an Office application after installing a suite Office: "invalid product key".
http://support.Microsoft.com/kb/836178
If you have a trial version of Office 2010 that came with your computer, try to uninstall it first:
Run the patch tool mentioned in the article below to uninstall Office 2010:
http://support.Microsoft.com/kb/290301
Download a trial version of Office 2010 that corresponds with the edition that you purchased and convert it to a version full:
Trial license:
http://Office.Microsoft.com/en-us/try/
See the link on how to convert a trial version of a suite full Office 2010 or program to a commercial version: -.
-
This computer is not running genuine Windows
Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows. Everytime I open anything windows related, whether it's calculator, Panel etc.
I ran diagnostic tool and that's what I got:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - YG69F - 9M66D-PMJBM
The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
Windows product ID: 00426-OEM-8992662-00497
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150316 - 1654
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{FDDCA154-94F5-4B53-806C-8A045B9C95D6} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-PMJBM 00426-OEM-8992662-00497 2 S-1-5-21-3026353293-4156347282-282539805 Hewlett-Packard HP ProBook s 4540 Hewlett-Packard F.42 worm 68IRR 24223F07018400FE 0427 0409 GMT Standard Time(GMT+00:00) 0 3 100 100 Microsoft Office Enterprise 2007 12 gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus 89388-707-4698546-65040 14 83D84101F291D86 Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x80070005
Output beyond bitmask:--> HWID data
Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HPQOEM 17F6
FACP HPQOEM 17F6
HPET HPQOEM 17F6
MCFG HPQOEM 17F6
ASF! HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
FPDT HPQOEM 17F6
ADELINE HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhciHello
-Have there been recent changes made on the computer before the show?
I would suggest trying the following steps and check if it helps.
Use the automated telephone system to get active Windows.
1. click on Startand in the search for box type: slui.exe 4
2. press enter on your keyboard.
3. Select your country.
4. follow the on-screen instructions and download the active Windows.
If the steps above fails to activate, then the license store may be damaged. Try these steps and check.
1. click on start and type cmd.exe.
2. right click on CMD.exe and select "Run as Administrator"
3. type: net stop slsvc (it may ask you if you're sure, select Yes)
4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
5. type: Rename tokens.bar tokens.dat
6. type: cd %windir%\system32
7. type in: net start slsvc
8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
9 restart the computer twice.10. you may need to enter you product key and activate it.
If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.
For more information, see the link.
Hope this information helps. If you have any questions, let us know. We will be happy to help you.
-
Everything started getting the message "this computer is not running genuine windows.
I started getting the message "this computer is not running genuine windows.
I tried re-activate online and still get the message.
I tried activating by phone and still get the message.
The message is on the screen and ran up MGADiag and got the following:
Can anyone help?
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
Windows product ID: 00371-OEM-9072953-34635
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
2007 Microsoft Office system - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]Other data-->
Office details:{FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-676 B 3 00371-OEM-9072953-34635 3 S-1-5-21-807467245-3392229789-2570558715 Sony Corporation VGNZ790D INSYDE R4044M3 22C13A07018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 Sony VAIO 100 100 2007 Microsoft Office system 12 278FF0D99FEF5AE 7Nm6Skf12U + IkMGoB/sNA1ilGbw = 89451-OEM-6672725-13787 4 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
Installation ID: 009885890881275631194586153296712880021192777835802025
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 676B 3
License status: licensed
Remaining Windows rearm count: 3
Trust time: 01/04/2015-16:56:14Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 3:30:2015 21:34
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
Sony VAIO DBGP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
SLIC Sony VAIO
ASF! Sony VAIO
SSDT Sony VAIOHi Mark,
Please contact the Microsoft community.
This problem can be caused, if any material changes or if the chips are corrupt.
- You did significant hardware changes to the computer?
Please follow the method below and check if this can help:
When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.
This article lists the steps to rebuild the Tokens.dat file.
https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0
Follow the article below for your reference and check if this can help:
http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ
As it is an OEM computer, I suggest you contact Sony support if the problem persists.
http://eSupport.Sony.com/us/p/select-System.pl?Director=driver
Hope this information was helpful and let us know if you need more assistance. We will be happy to help.
-
I haave had this since 2008 HP Pavilion desktop computer. It came with Win 7 Home installed, and Office Depot had upgraded to Win 7 Pro. I ran it without any problem of validation for more than three years now. Tuesday I'll be back for an appointment and the computer went to sleep. When he woke up normally, I found a 'Windows Activation Technologies' popup saying "this computer is not running genuine Windows". I tried the link "pay online now", but he ordered me to have to pay for a new facility. I do not want to do because my Windows has already been purchased and is valid for more than three years.
Then run Windows Genuine Advantage Diagnostic tool and it came true.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0x0
Windows product key: *-* - PQXXH - YV9X4-W9RHT
The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
Windows product ID: 00371-618-0336466-85959
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Office Publisher 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
{84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-W9RHT 00371-618-0336466-85959 5 S-1-5-21-2646128604-217356146-35614142 HP-Pavilion ,NY544AA-ABA p6210f American Megatrends Inc.. 5.17 C7263D07018400F2 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Publisher 2007 12 21A0B52A164FEBC GeuvSw31eIcMjxhj/ZUT54M71Ts = 89404-862-3928931-63867 8 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
Beyond: 0 x 0000000000000800
Event timestamp: 6:4:2012 18:38
WAT Activex: registered
WAT administration service: registered
--> HWID data
Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPC
I was away yesterday and today I tried the process with a freshly downloaded MGADiag.exe and got a different result.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE22
Code of Validation caching online: 0x0
Windows product key: *-* - PQXXH - YV9X4-W9RHT
The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
Windows product ID: 00371-618-0336466-85959
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Publisher 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-W9RHT 00371-618-0336466-85959 5 S-1-5-21-2646128604-217356146-35614142 HP-Pavilion ,NY544AA-ABA p6210f American Megatrends Inc.. 5.17 C7263D07018400F2 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Publisher 2007 12 21A0B52A164FEBC GeuvSw31eIcMjxhj/ZUT54M71Ts = 89404-862-3928931-63867 8 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: n/a
Beyond: 0 x 0000000000000800
Event timestamp: 6:6:2012 13:05
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM--> HWID data
Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0IaActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPCI ran full virus and malware scan with Avast Pro and Malwarebytes Pro and a complete diagnosis with Advanced System Care Pro tools that have always kept this system clean and stable. As expected, no malware, regular maintenance tasks only were delivered. It's been several days since the last time that I made no change to the system (I upgraded a utility) and the system has been rebooted at least four times after that without problem. The only other change was an update of Windows. Interestingly, after that same Windows Update on my machine Vista, it refused to start (BSOD) and I had to go back to a two days old restore point - that fixed it. I always had a mysterious problem with Win 7 Pro machine that it creates restore points, but I can never find, so I can't have this option on this computer.
I'm trying to start a new business and cannot afford to be without my computer, or do strange things, or buy a new copy of Windows and take the time to restore a careful configuration of three years. I when I recently bought a new laptop from Office Depot, I also bought a Windows 7 Pro upgrade kit and installed myself. When I did, I realized that the update CHANGES THE PRODUCT KEY and I knew not when they improved the office... they give me new product key for the Pro upgrade, so all I have is the original OEM key and apparently going to lose my Pro upgrade if I need to reimage from the disks in the system or the OEM partition. This is not acceptable, either, and I have no idea how to go about face. The transaction took place three years ago!
Please help; I'm already running on the razor's edge with the launch of this company. This error is likely to destroy me financially. I can't do what I need to do on the laptop - it is a low-cost, minimal machine and specifically, has no office and the ability to perform graphics... things cutting-edge software that I need to be able to do.
Click Start
in the search box, type
System restore
and press the Enter key
Once the system restore is displayed, click Next
Now put a check mark in the box "Show more restore points.
What points appear now?
If there is a just before your problem, try this.
If this isn't the case - as I say, CANCEL any act performed by ASC and uninstall it.
Then run another MGADiag report and post it.
-
Separated from this thread.
I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - YPVRJ - CY98W-YKBYY
The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
Windows product ID: 00359-035-3534634-85107
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Professional Plus 2007-100 authentic
Microsoft Office Standard 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_EData browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-YKBYY 00359-035-3534634-85107 5 S-1-5-21-15647277-1746603913-3077797680 HP-Pavilion ,GX755AA-ABA m9177c American Megatrends Inc.. 5.15 F5B93607018400FA 0409 0409 Time(GMT-05:00) Standard is 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Professional Plus 2007 12 C0A25836FDBE5AC FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = 89409-726-2958074-65428 14 100 Microsoft Office Standard 2007 12 FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = 89396-726-2958074-65535 14 C0A25836FDBE5AC Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
Installation ID: 002484782683952653327434861081612025197465929151977130
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: YKBYY
License status: licensed
Remaining Windows rearm count: 5
Time to trust: 24/08/2014-14:41:50Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 8:23:2014 20:38
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPCThis may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
-
"This computer is not running genuine Windows". 0x8004fe21
Hello world
Since yesterday, I received the notification of "this computer is not running genuine Windows" dreaded when I actually run windows genuine (OEM on a Lenovo laptop). I did some reading about other people who have had the same problem, but have not been able to find useful solutions.
I have already run "chkdsk /f/r" on C:, and also "sfc/scannow", both in the command prompt high and after reboot, the computer is always give me the WGA notification.
I also run a diagnosis with the MGADiag tool test and here is the log that.
I think the main problem here is the line "manipulated files: % systemroot%\system32\sppcext.dll|sppcext.dll.mui" but I do not know what is the cure for this in addition to a clean install (I prefer not to do that, but in the absence of anything else, I can).
Thanks in advance for any help I can get.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - JKHXW - D9W83-FJQKD
Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
Windows product ID: 00359-OEM-8992687-00249
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {72742F70-8E82-4A9C-9E72-4808A475F076} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{72742F70-8E82-4A9C-9E72-4808A475F076} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-FJQKD 00359-OEM-8992687-00249 2 S-1-5-21-3046892702-779874097-3938320044 LENOVO Lenovo IdeaPad Y580 LENOVO 5DCN38WW (V2.05) 95253307018400FE 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 LENOVO OC-01 100 100 Microsoft Office Enterprise 2007 12 B164FFD67C6DF14 ORWFxkM7sLbefndzYbXqXTLA5ZE = 8273474-81599-906-65014 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2152012
Installation ID: 022134946495411850060811249994234593417236559335686161
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: FJQKD
License status: licensed
Remaining Windows rearm count: 2
Trust time: 21/08/2014-19:17:34Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000040
Event timestamp: 8:20:2014 21:59
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui--> HWID data
Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln2cp3I + dxYu8trRRKP0jdDW + shEtT6RWqSWYw isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO OC-01
FACP LENOVO OC-01
HPET LENOVO OC-01
BOOT LENOVO OC-01
MCFG LENOVO OC-01
UEFI LENOVO OC-01
ASF! LENOVO-CB-01
SLIC LENOVO OC-01
SSDT LENOVO OC-01
ASPT LENOVO OC-01
FPDT LENOVO OC-01
SSDT LENOVO OC-01
SSDT LENOVO OC-01
SSDT LENOVO OC-01DOH - not enough caffeine when I posted...
That should have read (as you may have guessed correctly)...
I downloaded a file - kjiaa.zip - for my OneDrive to OneDrive Christmas
Please download and save it.
Right click on the saved file and select extract all...
Change the target in C:\ and click Extract
Close all windows (it would be a good idea to print these instructions!)
Now restart the repair environment - as soon as the machine reboots, start pressing F8 - this should bring up the Advanced Boot Menu, at the top which should be the "Repair my computer" option
Choose which
You will need to identify yourself with your username and password.
Choose the option of using a command prompt
At the prompt, type
DIR C:\kjiaa
Press enter - if you get a "Not found" error test
DIR D:\kjiaa
or
DIR E:\kjiaa
The drive letter currently in use when you find the folder will need to be overridden (for
) in the following command... XCOPY
: \kjiaa : \windows\winsxs/y/i/s/v/h (e.g. XCOPY P:\wfire P:\windows\winsxs/y/i/s/v/h)
Run the command (it should take almost no time) and sends it back to the command prompt, type
OUTPUT
and press the Enter key to quit the command prompt - restart windows in Normal Mode.
Now, run SFC/scannow in a command prompt
Then reboot and download new CBS.log and post a link
Also, start a new report MGADiag and post that.
Sorry about that!
-
"This computer is not running genuine Windows", but it is
The Windows Activation Technologies message saying "this computer is not running genuine Windows", but it came from a major manufacturer (Dell) with the current operating system (Windows 7 Home Premium) preinstalled. I swap to a new HARD drive, but it was several weeks ago and it only happened in the last days. After that reading other threads here I downloaded and executed MGADiag, here is the result:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DDB2921D-EE13-4AB5-A560-87E6512C9B11} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{DDB2921D-EE13-4AB5-A560-87E6512C9B11} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-363886093-4080384779-1302471909 Dell Inc.. Inspiron 1545 Dell Inc.. A13 A1A13D07018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 DELL WN09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7601.0000-1872014
Installation ID: 010210256490170986486636322586359515552660041681705100
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 4
Trust time: 07/07/2014-18:19:51Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 7:4:2014 18:31
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GFgz4Ly2jOianYOKB9UbewWED6Cj0bKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
WN09 DELL SLIC
SSDT PmRef CpuPmLooks like that driver Intel Rapid Storage defective.
Download and install the latest version of Intel:
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194
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