This just started today: when I try to lanuch Premier Pro, I get the error message 148.3.

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  When you try to download adobe acrobat, I get the error message indicating that he met an unexpected failure. Any suggestions?

  Hello

  Please try to download the software from the URL here download Acrobat products | Standard, Pro | DC, XI, X and let us know how it goes.

  ^ Ani

• When you try to sihn on AOL I get the error message "missing file snmaster.idx please reinstall.

  can anuone tell me how to reinstall a file called snmaster.idx. Whenever I try to connect to AOL, I get an error message indicating that the file is missing.
  Thank you
  FPV

  Hello

  Visit this help link on AOL:

  You may receive the message "the file snmaster.idx is missing" during the installation of the AOL® software if some data
  the files are not installed in the correct location. Move these files to the correct location, this problem will be solved.
  http://help.channels.AOL.com/KJump.adp?articleid=223420

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• When I try to access my account, I get the error message "your PC is offline.". Please sign in with the last password used on this computer".

  Original title: pavilion hp touch smart 15

  whenever I have try & open a session on my HP pavilion TouchSmart 15 PC laptop it says "your PC is offline.". Please sign in with the last password used on this PC "so I did. and it did not work. It's very frustrating because I have school work, which must be complete! Help, please!

  Hello

  Usually this problem is caused if there any changes in the configuration of the keyboard, or due to Internet connection issues. I would like to know some information about this problem, so that we can help you further.

  1. do you have the question started recently?

  2. have you recently changed the password?

  3. have you made changes on the computer before this problem?

  I suggest you to make sure that the caps lock is not activated, if it is enabled, then turn it off and check if that helps.

  If you are still not able to connect to your account using the password, then I suggest you to check the steps mentioned by Cliff_N on December 7, last here:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-security/why-cant-i-sign-into-Windows-8-with-my-Microsoft/7662ea57-c321-4bfe-84e9-fc9ebb87a44b?TM=1355519512755#_self
   
  Please respond with more information on this issue, so that we can better help you.

• "When I try to go on Youtube I get the error message: the connection has been reset. Any ideas?

  Site does not open

  Thanks for the help! I found that the link to Youtube has been altered somehow. When I went to the site via Google, I had right to. Thanks again!

• When you try to install Windows Defender I get an error message "Service"Windows Defender"(WINDEFEND) could start. Make sure you have sufficient privileges to start system services.

  Original title: could not start the Service "Windows Defender" (WINDEFEND)

  When you try to install Windows Defender, I get an error message that

  "Service"Windows Defender"(WINDEFEND) was able to start. Make sure you have sufficient privileges to start system services.

  How can I check which privileges I have and I need?

  I noticed in the management of the tasks that Norton symlcsvc.exe ran and I was wondering if it was who collide with the Defender, so I temporarily stopped Symantec process running in the field of Services, but still had the same result, try to run the installation of the Defender.

  Help please

  Hello

  This error message is because you have Norton installed on the computer. See the for more information section below.
  http://www.Symantec.com/business/support/index?page=content&ID=TECH103119&locale=en_US

  Let's try the steps and check them off below if it helps.

  Step 1: You can try to uninstall Norton and then check if the problem persists.
  Note: Reinstall Norton after verification.
  Reference: http://support.microsoft.com/kb/307895

  Step 2: Change the registry value and check.

  a. Click Start, type regedit.exe and press ENTER.
  b. navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\
  c. right-click on DisableAntiSpyware, on the right panel, then selectEdit.
  d. enter 0, under value data, and click on the OK button.
  e. close the registry editor.
  f. restart the computer.

  Registry warning:
  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• I recently installed camera raw plugin (9_1_1_7) for sony camera rx 111. When I try to open photoshop CS4, I get the following message, "could not complete your request because photoshop does not recognize this file type" How can I have cs4 for r

  I recently installed camera raw plugin (9_1_1_7) for sony camera rx 111. When I try to open photoshop CS4, I get the following message, "could not complete your request because photoshop does not recognize this file type" How can get cs4 to read the raw file?

  Hi diggoman,

  Greetings.

  • Camera raw 9.1 is not compatible with 4 CS of PS.
  • This camera is too recent for your PS CS 4

  Your options if you want to open raw files-

  • Purchase PS CS 6
  • Or go to subscription with PS CC 2015, where you will also have access to the PS CS 6

  Concerning

  Rohit

• When I try to install my software, I get an error message that "Windows Installer could not be accessed".

  Issue of Windows install

  I just bought a HP Photosmart printer and I am trying to install the software on my computer. (OS is Windows Vista.) When I try to install my software, I get an error message that "Windows Installer could not be accessed". I ran "msconfig" and found that the Modual from Windows Installer status is stopped. How should I proceed?

  Thank you, Jeanne Vecere

  You could try to go to the MICROSOFT website, go to KNOWLAGE database and in the search bar, try the search for WINDOWS INSTALLER. Look for any version that is newer than the one you have. If this fails, try searching on GOOGLE. You can also try to do an update to WINDOWS VISTA.

  IF YOU ARE RUNNING 64-BIT WINDOWS, MAKE SURE YOU PRINTER WORKS WITH 64-BIT.

• When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."

  access denied for the creation of a directory

  When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."  How can I fix this?

  When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."  How can I fix this?

  Only when you try to install this application?

  What about BullZIP PDF Printer?

  (You can uninstall - trying to figure out if it's a problem of Windows or the question of enforcement.)

• "" My Windows J.4 Center repair center is currently disabled but when I try to turn it on I get the error "cannot be turned on.

  original title: Security Center

  I had a virus to infect my computer but I'm to remove by doing the scans. I can't solve the problem of after-sales service. "" My Windows J.4 Center repair center is currently disabled but when I try to turn it on I get the error "cannot be turned on.

  Hello Barbaram1,

  Use the Windows key + R on the keyboard or click on start, select run.
  In the run box, type services.msc
  Click OK.

  Make sure that the Security Center service is enabled and started.
  Probably, you will need to click Start to start the service.
  The Startup Type should be automatic.  The status should be started.

  Let me know what happens. If the problem persists, it may be that there are residual questions of the malware infection.

  Councillor of State & progress.

  Maurice Naggar ~ MS - MVP

• I try to sync my MS Outlook calendar & contacts to icloud/iphone, ipad.  Now icloud holds my calendar and contacts, but when I try OT set an appointment, I get the dreaded message that it is not in the calendar for this account & wi

  I try to sync my MS Outlook calendar & contacts to icloud/iphone, ipad.  Now icloud holds my calendar and contacts, but when I try to set up an appointment, I get the dreaded message that it is not in the calendar for this account & will not be counted.

  My schedule is extremely important as are my contacts.  How to export the icloud to get back them to outlook.  I use MS Outlook 2010.  I can't put the icloud as my default - Help

  Which calendar you use, there will be two, one to iCloud and who is not, you must be in the iCloud calendar

• When I try to use Windows Update, I get an error message when it tries to check the updates. I get the following error code [error number: 0 x 80070424]

  I get the following message

  Also get the red shield with X saying if off automatic updates.

  Tried fixing it by going to control panel, but it does not allow me to change the settings

  [Error number: 0 x 80070424]

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. For self-help options: Frequently asked Questions Find Solutions Windows Update Newsgroup To support options: Microsoft online assisted support (no cost for Windows Update issues)

  Hi, I found the answer! Right click; Start, then on run, copy and paste this command, click OK. Problem solved!

  Bill

  % SYSTEMROOT%\SYSTEM32\REGSVR32. EXE, % SYSTEMROOT%\SYSTEM32\WUAUENG. DLL

• Try to install Itunes 64-bit, get the error message that says a DLL file is missing. How can I fix?

  I have windows 7, 64 bit.  I am trying to install ITunes 64-bit Installer but get an error message indicating that a DLL file is missing.  How can I fix?

  Hello

  Welcome to the Microsoft community, the best place for all windows related queries.

  I see that you can not install iTunes 64-bit install as it says .dll file is missing.

  I suggest to download the installer once more and then try to install it once more.

  If you still experience the problem, then I recommend you view the query on the Apple support forums. Here is the link for your reference.

  https://discussions.Apple.com/index.jspa

  For other Windows-related issues feel free to get back to us. We're always here to help.

• When I try to install creative cloud I get the error code 204. When I try to install adobe type manager tells me that I need creative cloud

  Help, please. everything was going fine until I got the notice of updated creative cloud. I had just updated CC2014 Monday without problem.

  If Windows,

  Check if the LAN settings is set to detect automatically?

  Temporarily disable anti-virus and firewall and check.

  Check if there is Adobe entries in the Hosts file.

  If you use Wireless / Wifi Connection, if possible try with wired Ethernet connection.

  ------------------------------------------------------------------------------------------ ---------------------------

  Only,.

  If all of the steps fails, you can install using the direct installation file:

  N ° 1)

  Click on the below link, Sign In and open Photoshop Elements download link.

  Do not close the page, just keep it open.

  https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements

  Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.

  Then click on the link below and download the installer directly mentioned in step 2.

  He's going to start directly from the installation process.
  

  Step 2)

  http://trials2.Adobe.com/AdobeProducts/KCCC/1/Win32/ACCCx3_2_0_129.zip

  Extract the Zip first, then run the Setup.exe file.

• When I try to uninstall a program I get an error message indicating the module not found

  I followed the correct steps to uninstall programs, but it seems that I'm looking for a program file that does not work or does not exist,

  Hello

  you do not tell the name of the program or the exact error message

  Try this free version of revouninstaller

  http://www.revouninstaller.com/revo_uninstaller_free_download.html

  or reinstall it and then uninstall it.