This product is NOT worth the MONEY, it just doesn't work.
I want to cancel my service. I lost 1 hour on the phone yesterday to have the same problems piling up today. I signed up for a year of service I want to cancel or get a service that is not cloud base being that I have to do everything manually. A loss of $180 per year.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Tags: Adobe
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I need to install Microsoft silverlight to watch films from netflix, but it is impossible to install it; but in my programs, I have microsoft silverlight (old), I think that if I remove the old program, the new microsoft silverlight will be possible to insall it. The problem is when I try to remove the old silverlight (add or remove programs) do not remove and displays this dialog box "the installation source for this product is not available. Verify that the source exists and that you can access. I like you would help me in this matter. Thank you very much. Manuel Ortega.
Hello
I recommend you to ask your question in the Microsoft's Silverlight Installation and Setup forum for better support.
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I can't remove Silverlight.
I want to update to Silverlight. When I try to download, the download fails and I get a message to uninstall the old version. When I try to do, I get a message that says "the installation source for this product is not available. Varify that the source exists and that you can access. »
I have been in this situation and tried the solution here:
"How to manually clean a broken Silverlight installation.
Who has not completely worked for me, however, if I pulled upward from Regedit
(Start-> Run-> 'Regedit')
and searched the whole registry "Silverlight", deleting keys of parenthood which contain this string. (There was a large number of them). When I did, I was finally able to reinstall Silverlight.Note that editing the registry is dangerous, so make sure that you first create a backup of the registry and know how to restore it in case things go very wrong.
"How do back up and restore the registry in Windows XP"
<>http://support.Microsoft.com/kb/322756 >HTH,
JW -
I can't remove Adobe Professional using Add/Remove programs. I get the following error message
"The installation source for this product is not available. Verify that the source exists and you can access it.
Try here: http://kb2.adobe.com/cps/400/kb400723.html
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OK, Windows Vista. Try to uninstall unused programs, (SimsLife) and met with the message: "the installation source for this product is not available. Verify that the source exists and that you can access. I'm trying to UNINSTALL a product that exists. How to find the source in order to uninstall the program?
Hello
Sometimes when you uninstall programs it may be other applications of the dependent files. Some programs will leave them behind and others will take all during the uninstallation.
Troubleshoot installing or uninstalling programs
http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-installing-or-uninstalling-programs
Download the free version of CCleaner and use the uninstaller to uninstall the application
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Hi, I'm having a little trouble trying to uninstall Java, so I can reinstall it. I get this error message:
"The installation source for this product is not available. Make sure the source exsists and that you can access. "When I try to find the installation package to uninstall. I'm the only person on my laptop Windows Vista Ultimate, and I am the administrator on the computer. I can't find something when I search for it during the uninstallation. When I go on ' computer > disc Local (c) > Progam Files > Java' I see a whole bunch of files, but I can't find the installation package with the 'Installation .msi package' at the end. I find 'install.rdf '.
I was wondering if anyone can help find me the source for Java, so I can uninstall and reinstall so my Java work properly.
Java has been uninstalled before when Elluminate program my brother (online meetings of his school) and I guess when he was relocated something went wrong, but I have 2 Java programs. One by one by Sun Microsystems Inc. and Oracle and I am trying to install are Sun Microsystems Inc..
Help, please!
Corky (Corkster)
Java issues are best handled by people in the Java forum:
http://Java.com/en/download/help/index_installing.XML?user_os=Vista
http://Java.com/en/download/help/index.XML For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
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Hello
I'm not able to uninstall Skype on my laptop which is having windows 7 OS.It gives below error.The installed product does not match the installation source (S). Until a matching source is provided or the installed product and source are synchronized... Cannot perform this action.He appreciates if there is someone to support for this issue.Thank youSandeshHi Bader,
Thanks for the kind reply. In fact before checking your response, I checked in my system there was the .msi from the Skype software installation file was missing. so I installed the same version installation file and then uninstalled the software.And I have installed the latest version of the Skype software.Thank youSandesh -
I get an error of installation: Error 1612. The installation source for this product is not available. Verify that the source exists and that you can access. What is the solution?
Hello
This link might help: How do resolve error messages that occur when updating Adobe Acrobat or Reader for Windows
Kind regards
Sheena
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Adobe recognizes my license but my product is not on the list to activate it.
Adobe recognizes my license but my product is not on the list of Adobe products, with that I can combine my license number.
I use a PC Windows 10. I retired (removed) my XP machine and installed my copy of Creative Suite 5.5 on my new computer from my CD and the software works well. However, when I went to turn it on, Adobe recognizes that my serial number is valid... but it asking me to link to a product on a drop down menu which is not my product to this topic. My software is for Creative Suite 5.5 Design Standard. The way in which their activation page is set up... I will not be able to solve this problem on mine... and no customer service phone number is provided. I always hated what Adobe... they make it impossible to talk to someone in customer support or tech. Why not? They have not got enough of my money over the years? SIG: PO'ed in Chicago
I understand your concern, my apologies for the inconvenience caused, please follow the instructions below being available for release cat only support option, in order to communicate with CAT Team please click on the following link and then select the exact options shown in the screenshot below the menu drop-down: contact customer service.
Once connected to the cat, please let them know that you need help with unlock serial number and they will help you accordingly.
And for more information about available support options, please visit: What are my options contact?
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Dear owners of ThinkPad P50/P70,
as most of you are probably aware of the problems that ECC ram not enabled and option Raid is not available, I wonder if this actually means that products do not meet the specifications which are announced.
I, on the one hand, is not aware of these issues before the purchase and had the information I've read marketing as facts. Only after the purchase, I realized that what I get is not what was promised.
Best regards from Germany,
Moderator Note: deleted comment which has not respected the Rules of the Forum
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"This product does not support Windows NT
I'm trying to install my Carmen Sandiego game on my Vista computer. This drive worked fine on my XP computer. Unfortunately, my XP is dead and I am now a Vista user. I inserted the disc, started the installation, and then all of a sudden the installation stopped dead and the message "this product does not support Windows NT" jumped on my screen. What I want to know is what does this mean mean and how do I get around it to install my perfectly good and entertaining game on my computer?
Use the XP Compatibility Mode
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1. I get this error before moving on to the windows vista login ' configuration data for this product is damaged contact the support staff "I tried repairing the system by using the Windows disk installation and chkdsk/f/r and none of the steps helped.
2. on a different vista machine it keeps restarting on before we get to the opening of windows session, I managed to make system repair using the windows disc and he managed to survive but, unfortunately, after a couple of stop and restart, the same problem happens again.Kindly help on how I can make these problems disappear.
Hello
Method 1: Check to see if you can boot into safe mode. If you can start in safe mode, you can perform the clean boot and test functionality.
Step 1: Check the functionality of the computer in safe mode.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
If it works fine, you can check if the problem exists in a clean boot state.
Step 2: Perform the clean boot.
http://support.Microsoft.com/kb/929135
Note: After you check the clean boot feature configure Windows to use a Normal startup using step 7 proposed in the above mentioned link.
Method 2: If you are unable to boot into safe mode, try to Start the computer using the disk and recovery options, select command prompt, run System File Checker tool.
How to access the System Recovery Options menu?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console
Download link for the tool (SFC.exe) System File Checker.
http://support.Microsoft.com/kb/929833
I hope this helps!
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install cs6, have the cs5 serial number, he said no product calling not for the upgrade
install cs6, have the cs5 serial number, he said no product calling not for the upgrade
Hello
Please see -https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
I hope this helps.
Kind regards
Vivet
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Hi all
My iMac features are:
- 27-inch, late 2013
- 3.2 GHz Intel Core i5 processor
- 8 GB 1600 MHz DDR3 memory
- Start drive Macintosh HD
- NVIDIA GeForce GT 1024Mo of 755M graphics
- Storage: 301,35 free GB of 999,35 GB
Running currently on OS X El Capitan with Update Version 10.11.3 installed January 27, 2016
Problem: I was on the purchase of 2016 Office for Mac and tried to install the update of El Capitan OS X 10.11.1 which is necessary to solve the problems with this version of Microsoft Office. During installation, the following error message appears:
"OS X El Capitan update cannot be installed on this drive. This volume does not meet the conditions required for this update".
I would be very happy if someone can help me in installing this update.
Thank you.
Slpm6
I just got a quick reply saying 'You are not allowed to create or update this content'. What should I do to solve the problem? Thank you.
You are using a newer version of El Capitan that the updater contains and so cannot install it.
(139598)
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I changed my router to another wireless. Since then, my laptop cannot connect to my wifi. When I search my wireless network, it is exed out in red. and the message "the settings saved on this network do not match the network requirement"... Please help
[moved from comments]
Hey Mike,
-What version of Windows is installed on the computer?
This problem usually occurs with wireless networks. I suggest you try the suggestions in http://answers.microsoft.com/en-us/windows/forum/windows_vista-networking/the-settings-saved-on-this-computer-does-not-match/a82432f2-9312-480a-b2ea-720033c73387
Let us know if this can help, or if you have any questions.
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