This question is for Adobe Acrobat Pro DC iPad app. Pirate crash or iPad app?

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• Same message when installing "We are unable to validate this serial number for Adobe Acrobat"

  I bought an upgrade from live Adobe for Acrobat Pro DC. Adobe shows my latest Acrobat X Pro version. Yet, when you go through the steps to install I get the same message repeatedly: we are unable to validate this serial number for Adobe Acrobat Pro. I purchased from an Adobe reseller (I checked that they are an authorized dealer) 6 Lightroom for which I also have the same message. Online tech from Adobe technical support is severely lacking. If anyone has a solution or knows the problem, please advise.

  When you start the installation of your dc acrobat you will be asked your serial number of dc.  After that you see the error message, or you see a drop-down list with a list of upgrade products (which include acrobat pro x) eligible?

• Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Are we able to purchase volume / multiple licenses for Adobe Acrobat Pro XI for several devices?

  Hi communityn4038818,

  You will need to purchase licenses of Acrobat DC volume & then do volume license downgraded XI Acrobat by contacting the Adobe volume licensing team.

  This is only possible in i.e special case, you will need to purchase Acrobat DC volume licenses.

  Another option is to go for ETLA where you will be able to download the old version. I will recommend you contact Adobe Volume licensing team Business software licensing | Purchase Adobe programs for assistance on this issue.

  Kind regards
  Nicos

• I ask the cancellation of my annual subscription to the creative cloud for Adobe Acrobat Pro DC, emergency, because I have no more interest. MasterCard to end 5345.

  I ask the cancellation of my annual subscription to the creative cloud for Adobe Acrobat Pro DC, emergency, because I have no more interest. MasterCard to end 5345.

  Hello

  Please contact support:

  Contact the customer service

  Hope this helps!

• I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

• I paid for Adobe Acrobat Pro to 29 days, but it won't work now. It is said that he wants me to pay again. What a RIP-OFF.

  I paid for Adobe Acrobat Pro to 29 days (30 days trial). It won't work now. It says that I have to pay again. What is the problem?

  @

  The trial version is free to use for 30 days. You don't have to pay to use the trial software.

  Once 30 days have been completed, you will get a prompt for the purchase of the subscription.

  I checked your account details and found that you have purchased a subscription billed monthly, annual Acrobat cc.

  Kind regards
  Rave

• Is a manual download for Adobe Acrobat Pro 8.1 and 8.1.1 for Mac?

  I've got CS3 Design Standard for Mac, which for the most part works very well on Yosemite, but the problem is that the Updater does not work anymore, so I can't update these programs to their latest versions.  I went to CS3 product download and downloaded from there, thinking that it would give me the latest versions.  Download Adobe provides the original versions of each application, not CS3 final revisions (maybe we can't install final revisions directly, so they need to provide the original and leave the client to update).  So I have to need to download them manually.  Final revisions of Photoshop CS3 for Mac and Illustrator CS3 for Mac for reasons I can't understand, Adobe download section (updates of the product), but shows no Acrobat Pro CS3 for Mac download!  [Review for the PS works, but the AI patch cannot be applied; but I would at least be updated Acrobat Pro kick].

  ( However, even If it can ' t lies in the Adobe Download Center, also on their site there is a manual download for Acrobat Pro 8.1.2 ()Adobe - Acrobat Professional: for Macintosh: Adobe Acrobat 8.1.2 Professional update - English and French).  HOWEVER, I have 8.0, and we need to follow the path of 8.0 - > 8.1.1-> 8.1.2 The problem is that I couldn't find either of these intermediate versions

  Anyone know where on the Adobe site we can find these?

  
  

  [And please don't tell me that CS3 is not officially supported on Yosemite, etc.]  I know that.  [I'm just looking for a way to download for Adobe Acrobat Pro CS3 for Mac and do not understand why these downloads are available on the site of Adobe PS and AI, but not for the AP.]

  Try the FTP for acrobat 8 updates, ftp://ftp.adobe.com/pub/adobe/

• I can not access the serial number for Adobe Acrobat Pro XI which I just spent $ 450.

  I am not able to access the serial number for Adobe Acrobat Pro XI which I just spend $ 450.00.

  How you try to access the serial number?

• Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

  Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

  Hi John,.

  It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

  A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

  It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

  I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

  Kind regards

  Rave

• Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install.

  Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install. Error: installation failure, Setup has encountered an error that was preventing the installation. Contact the manufacturer of the software.

  Thanks for posting the file install.log located in ' / var/log/install.log ' on a site so that members of the forum can have a look at the Setup log.

• I paid for Adobe acrobat pro, but now I can not convert a PDF to word format, why?

  I paid for Adobe acrobat pro for a year and it is valid until November 2015, but now I can not convert a PDF to word format, why?

  Hi m_karhulinna,

  If you have Acrobat Pro, you can record directly to Word from Acrobat format by choosing File > save as other > Microsoft Word > Word Document.

  (Looks like you can try to use the online service ExportPDF, which is separated from Acrobat and not necessary in your case.)

  Best,

  Sara

• Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI?  Nowhere...

  Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI?  There is no sign of it in the confirmation email or my Adobe.  Worked on it for an hour with no luck. Help!

  Hi Ralphmeima,

  Please go through the link below and check.

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  
  

  Kind regards

  Anand

• "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I bought and got a license for first CS6 serial number.

  I downloaded the files for first CS6

  PremierePro_6_LS7.exe PremierePro_6_LS7.7z

  PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z

  I ran PremierePro_6_LS7.exe, and with load specified with number series, reached the point to enter the serial number.

  "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

  I checked my account and the license is added to the file.

  The serial number is 24 digits into 6 groups of 4 characters.

  Please answer this.

  I use Adobe Premiere since 2006 and I currently CS5.5.

  This is the first time I had problems trying to download and implement a version.

  It took most of the day so far!

  Peter

  CS6 END-USER 22298999 ID

  User final name PETER JONES

  Previous records under PETER FENNELL-JONES

  No problem with CS5.5

  I have not tried removing it (not until I have CS6 sorting)

  Windows 7 Pro (64 bit)

  I installed CS6 in trial mode and enter the license number.

  Serial number seems to have been accepted.since that encodes now starts without a license message.

• Incorrect serial number for Adobe Acrobat Pro XI?

  Had to reformat the hard drive with Windows 7 Pro.  Tried to reinstall Adobe Acrobat Pro XI by going to my account and get the serial number.  Then downloaded AcrobatPro_11_Web_WWMUI.exe to install.

  When you are prompted to enter the serial number, I entered the serial number in the history of my account.  Message indicated that the serial number was not valid.  "This is not a valid serial number.  Tried to enter the serial number (24 digital) with hyphens and without hyphens.  No go!

  Downloaded Adobe Acrobat Cleaner of suggestion earlier and who ran it, restarted and still - error message received on the wrong serial number.

  What additional measures, if any, can be made to reinstall Pro XI?

  Error: "serial number is not valid for this product". Adobe Creative Suite

• find record for adobe acrobat Pro XI

  My laptop has suffered a spill of water and the motherboard has been damaged and I had to buy another, the same computer.  However the BestBuy geek squad does not transfer the Adobe programs.  I have my original installation disk, but cannot find my registration number for my Adobe Acrobat Pro XI, how can I log back with the program Adobe Acrobat?

  Rollin johnb53180032,

  Oh no! It's no funny! Please see this document for more information on the location of your serial number Acrobat Pro XI: quickly find your serial number.

  If you save Acrobat, you should be able to locate your serial number by logging in to your account at http://www.adobe.com.

  Good luck!

  Best,

  Sara