To access the creative clouds
Can access creative cloud on my MacBook, I installed it on my Mac computer in my office. I hope I don't have to buy another subscription.
GK66
Hi GK66,
You can install and activate creative cloud on two computers desktop applications, regardless of the operating system, for the individual associated with the composition of the creative cloud. See the page of the product license agreements for more information.
Kind regards
Romit Sinha
Tags: Adobe
Similar Questions
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Can I use any device to access the creative cloud, including my iPhone?
The creative cloud access from any device with a browser and an Internet connection? Mac or Windows desktop PC, iPad, iPhone, Android tablets and phones...?
To access Adobe Creative Cloud, you just need to access to the Internet and a web browser. You can access Adobe Creative cloud of any device that meets these criteria, including your iPhone. Learn more.
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Hi I have not changed the settings on my computer or internet connection, but this morning I was not able to connect to the creative cloud using 'Creative cloud' app on my Mac.
Someone else has the same problem?
Tom Croll
Hi Tom,
We apologize for the inconvenience caused. There was a known failure that has been resolved now. Please check and let us know if the problem persists.
Kind regards
Hervé Khare
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Having trouble accessing the creative cloud for download it and other applications
I use Safari v9.1.1 on an iMac with v10.11.5 El Capitan.
I tried every way I can see to get the links to download creative cloud or one of the applications with it (I have the number of members all apps) and whenever I click on a download link, it transfers me to the link to download, but then it just sits there. No spinning icon, no "Please wait", no message 'Download now', just a blank in my browser screen and nothing happens (see below - it is just on this screen forever). I just visited this site on my Windows laptop and accesses all what I needed, he does everything just not on my Mac. I can not even the desktop app creative cloud download so that I can try from here. It has been super frustrating for the last two hours.
Any suggestions?
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
Try disabling Norton as he seems to be to secure your machine and can prevent the download.
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To access the creative clouds of another computer
Our crew is planning on a new short film shooting soon. To change, I was intending to travel to the home of my partner. Is it possible to access and download my creative cloud from his PC programs? Then when I go home and resume my subscription as usual on mine?
You are allowed to download/install Adobe software on two machines. So, it should be possible to do what you describe. I would recommend disable you and uninstall before returning so that the option remains open to again at some point.
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Cannot access the creative cloud with safari
I get a blank page everytime I try to access pages Safari cloud creatives. I tried to empty the cache, quiting and restarting, etc.. It's good to Firefox. The activity window says bad urlhttps:localhosts/.
Does anyone else have this problem?
You have a private power browsing? You can check the Safari menu item and see if it is checked. If so, please turn off private browsing. We are aware of this issue and are trying to solve.
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I can't access the creative clouds of adobe, nor any of my downloaded software adobe
Guys, it's happened to me whenever I re - download creative cloud adobe, it happens like that, I download the program of clouds, then I download my software had hoped, after that everything is normal, he moved very well and easy, but after I turned off my computer and turn on again once, it still gives me the same message , error 16, I get really annoyed by this, I can't understand why this happens on my pc, in which my other pc at home has all the programs installed (creative cloud to adobe, adobe muse), I installed on this pc, and he never gave problems or mistakes. Would like to know a solution for this, because I really need to learn how to use this program where it will be useful for my work.
Thank you, Lucas.
Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039, https://forums.adobe.com/thread/1500609
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I can't access the creative cloud products in Mac app
Hello world
I have a MacBook pro with creative cloud for teams and the app instaled in my computer. With this license can I use it in 2 different computers (staff/work), but this works only once for me, in my work computer.
Is there any solution for this? In both entities that I am connected with the same account but in the fact that my personal computer is showing "trial has expired" and I can't use it
Thanks for the help guys.
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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Why the creative cloud is a window empty under Mac OS 10 10 3,
I've never had a problem with it before, but now when I access the creative cloud icon in my top menu bar, it's just a blank white plate. I might be able to find elsewhere (?) updates, but no longer have access to all assets that I downloaded. Can anyone help please?
White screen
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Trying to access my creative cloud account to download a trial version of InDesign... I have a blank in the CC window screen when opened...? Water from the tap that says I'm download Indesign has been stationary for hours? The CC window is empty... I don't think it's the download. Why would it be?
White screen
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Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
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I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I LR4 on my Mac with a few 8 000 images on it. If I buy the creative cloud, do I download LR5 on my desktop and how can I access these images or are they automatically imported?
There is no forced use of the LR5 and your LR4 will remain in place and active. If you decide to use LR5 will try, import your catalogs.
Mylenium
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The creative cloud access them from any computer?
can I access my creative cloud from any computer?
Yes, using any computer with at least an intermittent internet access.
There is a maximum of 2 computers on which you can log into your account to cc. If you try to connect on a 3rd, you will be asked to sign off on the other two.
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