to get the latest updates on my photo gallery

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• Error trying to open .jpg from an SD card image using Windows Photo Gallery: this file format is not supported, or you do not have the latest updates of photo gallery

  Vista - Photo Gallery

  Tried to upload a .jpg from an SD card image (the image was scanned with a Pandigital Photo converter, slide, negative (model # 05 PANSCN).) This message appeared in the photo gallery, "Photo Gallery can't open this photo or video. This file format is not supported, or you do not have the latest updates to the photo gallery. "I inserted the SD card even in a HP Photosmart C6280 printer; the printer has recognized the file and print the photo. The converter from Pandigital is useless unless the Vista updates can 'cure' photo gallery. What do you, Microsoft?

  Tried to upload a .jpg from an SD card image (the image was scanned with a Pandigital Photo converter, slide, negative (model # 05 PANSCN).) This message appeared in the photo gallery, "Photo Gallery can't open this photo or video. This file format is not supported, or you do not have the latest updates to the photo gallery. "I inserted the SD card even in a HP Photosmart C6280 printer; the printer has recognized the file and print the photo. The converter from Pandigital is useless unless the Vista updates can 'cure' photo gallery. What do you, Microsoft?

  =====================================
  Just one question... when done scanning and recording of the scans...
  you select the options to reduce the file size by compressing
  the photos?

  If you have only a few of these scans... you could open their
  one at a time in Windows Paint and go to... File / save as...
  Enter a new name, choose a backup folder and choose .jpg.
  This will create a new version of the same photo and I suspect
  It will be compatible with Windows Photo Gallery.

  Also... it may be interesting to try to install Windows Live Photo Gallery.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Download Windows live Photo Gallery
  http://explore.live.com/Windows-Live-Photo-Gallery
  (There are other applications included in the download...
  Uncheck the ones you don't want)

  No guarantee... but there is a possibility that reinstall
  DirectX can improve this problem.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  End-user Runtime Web install DirectX
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=2da43d38-DB71-4C1B-bc6a-9b6652cd92a3&displaylang=en

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.