To restart, a fictitious user account appears. I remove it in the (add or remove user account) article, but upon reboot, it is always

* O.T. > fictitious user account deletion

I have windows 7, on reboot, a fictitious user account appears.  I remove it in the (add or remove user account) article, but upon reboot, it is always.  How can I remove it permanently?

Hi Ewa,

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You created this account, or he came to his own?
  2. You share this computer with another person?
  3. You did it all change important before the show?

If this user account is not created by you, then it might be the virus/malware. So, I suggest you run a full scan using the Microsoft Safety Scanner (MSS) to ensure that the computer is virus-free.

The Microsoft Safety Scanner free is a downloadable security tool that allows analysis at the application and helps remove viruses, spyware and other malicious software. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

 

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

 

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Get back to us with all the necessary information and the result of the proposed suggestion. We will be happy to help you further.

Kind regards

Tags: Windows

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