too much error to applications pending at the WCC

The content server is in place and works, but when we try to identify or perform any other task, this error is thrown:

Event generated by the user "xyz" host "localhost:16200". XYZ = username

Unable to determine the xyz user credentials. The content server

has too many claims pending against the user's storage system in order to

process this request within a reasonable time. [Details]

An error has occurred. The stack trace below shows more information.

! csUserEventMessage, xyz, localhost:16200! $! csUserTooManySimultaneousCredentialChecks, xyz

intradoc.common.ServiceException:! csUserTooManySimultaneousCredentialChecks, xyz

at intradoc.server.UserStorage.retrieveUserDatabaseProfileDataEx(UserStorage.java:156)

at intradoc.server.UserStorageUtils.loadUserData(UserStorageUtils.java:88)

at intradoc.server.ServiceSecurityImplementor.loadUserData(ServiceSecurityImplementor.java:667)

at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:226)

at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:57)

at intradoc.server.Service.globalSecurityCheck(Service.java:2814)

at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:692)

at intradoc.server.Service.doRequest(Service.java:1974)

at intradoc.server.ServiceManager.processCommand(ServiceManager.java:486)

at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)

at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1355)

at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1732)

at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)

at sun.reflect.GeneratedMethodAccessor161.invoke (unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)

to idcservlet. ServletUtils.executeContentServerIntegrateMethodOnConfig (ServletUtils.java:1680)

to idcservlet. IdcFilter.doFilter (IdcFilter.java:457)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)

at java.security.AccessController.doPrivileged (Native Method)

at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)

at java.security.AccessController.doPrivileged (Native Method)

at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.wrapRun (WebAppServletContext.java:3730)

to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.run (WebAppServletContext.java:3696)

at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Pointers are appreciated.

Thank you

Pradeep

Hello Pradeep,

Please check below doc ID

WebCenterContent (COE) has stopped responding with the error CsUserTooManySimultaneousCredentialChecks (Doc ID 1539217.1)

1 save the $MW_HOME/user_projects/domains //ucm/cs/config/config.cfg

2. using a text editor modify the $MW_HOME/user_projects/domains //ucm/cs/config/config.cfg

3. Add the following entry to the file: DoNotQueryLdapForEmail = true

4. save the file

5 restart the content server

Thank you

Amey

Tags: Fusion Middleware

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