Tools icon on the desktop unresponsive series HP Deskjet 1050 J410
Tools icon on the desktop does not work so I can't see the ink levels and I can't make the choice to print or scan.
From the start menu only works on the scanner.
I launched the HP print and scan doctor and works normally.
Can anyone help?
Thank you.
PS: my OS is Windows 7 Ultimate
Hello, thank you for your updated information.
Please try I scan a document from the paint on your computer:
- Click on the Windows icon ( ), click on all programs , Accessories , and then click Paint .
- Click on the button of the painting ( ), then click on a camera or a Scanner .
- Make desired setting changes, and then click scan .
Let me know if you are able to scan using this program or not.
Also, try this patch here, that should address where your HP desktop icon does not respond. Please let me know if this does not solve your problem.
Impatience on your part.
Tags: HP Printers
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