top plate in use

using top shelf by searching multiple copies several black lines appear on the scan copies.for legal documenst that this is not acceptable.

It is not acceptable for legal documents

Help, please

Hi showgun4u,

Try to do a Hard Reset as described in the following link.  Click here  Once that is done, try to make a copy using the ADF Document (CAD).  Y at - it an improvement?

If this is not the case, can you give me the full name of the printer?  Alternatively, you can give me the model # and / or product # for the printer?

Tags: HP Printers

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