Toshiba 39L4353DB software download problem

I have a Toshiba smart TV 39L4353DB who can not download the software updates from the internet (a BT home hub wireless 5).

  • Cloud services are working properly - YouTube, BBC iplayer, Twitter, RSS etc.
  • Network connection test pass each time.
  • Most long I left the 'download' TV is 24hrs.
  • I tried to download the latest update of the software/firmware on the site of toshiba, and with a key USB but the TV does not recognize.
  • When I finally put off the TV and turn it back on, it recognizes there is a update but just freezes on a box "software downloaded from the Internet, please wait...". »
  • Today (August 13), I tried a reset of the TV, but he's still frozen on the same dialog box.

A month ago that the TV has lost all its digital television channels, an area of the screen reported "No Signal". I returned the TV and everything was fine, but every time I turn on the TV channels are missing and I have will be resolved. I hope that this problem will be solved by a software/firmware update.

The TV is 17 months old. I mounted it on the wall about 2 months ago, but I don't see how this would have caused the problem.

Is there a known solution? Is someone having a similar problem? Any help appreciated gratefully.

Richie

What SW version is running on your game? You said, you have ever tried USB update, but the update is not recognized.
What do you, to start the update? What format that you use for the USB key?

Tags: Toshiba

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