Toshiba 39L4363D cannot access the Cloud Services

I recently bought a 39L4363DG and updated to the latest version of the firmware 7.1.56.16.01.1.

Every time I try to access something on the cloud House TV tells me that it is in "demo mode" and it lacks an internet connection. However, the connection is there I can surf the Internet with the integrated webbrowser. I am also able to "remote control" the TV from my smartphone...

Ask Toshiba support has led to the recommendation to reset and reconfigure the TV.

Who did about 10 times now, with no changes to the situation.

Interestingly, I found that select language English configuration finally led to a window showing the configuration of cloud services and asking me to accept the waiver. Prior to this, it seems that the TV has download something (a small windows open on the top left, counting upward at 100%)

Accepting and pressing "complete installation" always ends in the fact that I get an error message whenever I try to use something on the homescreen cloud... I am not able to choose an option in the left menu disclaimer.

Choose the German language ft installation ends directly on the homescreen cloud without asking anything about a warning or a cloud House installation...

I read about this problem for a 32L 4333 below a few threads. The solution was to reset the TV...

Indicated above, this has not worked for me.

=> Any ideas?

*@Tuxedomoon*
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Tags: Toshiba

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