Toshiba 39L4363DG TV loses the WIFI settings using sentences of past

I bought a Toshiba 394363 DG TV two weeks ago.

This model has a problem absolutely disruptive: enter the settings in a long passphrase of WPA2-AES network WIFI (manual or assisted), connection, WIFI works very well. But the next launch of television, the setting is gone.

I brought the TV to the store the next day, and the technician entered the passphrase from one of its own access points. _Restart, saved password. _
The sentence of the shop _AP was strong of 8 characters, _ only of letters and numbers.

My sentence is long as using extended characters of the flexible keyboard more of 30 letters. However, I got a new TV (same model) of the battery to the shop, set up at the House and guess what: lost password on the next reboot.

Go so in the end, I think it's definitely a software problem, the Toshiba TV does not support the long (you can enter 63 characters according to the standard and the TV will) expression or certain characters inside. Works using a weak password.

Toshiba should solve this problem, because it is not a solution to choose a simple sentence for APs.
As a node aside: I have 8 clients who work well with my AP the long sentence, even a simple Nintendo WII handling.

I guess that if there is a software problem, an update of the firmware should fix it.
But as far as I know the TV supports the Wi - Fi® Protected Setup (WPS).
This Wi - Fi® Protected Setup (WPS) allows to automatically configure new wireless networks, add new devices and enable security. Then you n t need to insert the password manually.
It would be interesting to know if TV would take this type of configuration.

Otherwise I think you should contact the service point in your country to address this issue

Tags: Toshiba

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