TouchSmart 610-1120: Touchsmart 610-1120 and touch screen with Windows 10

Upgrade to win 10 without any problem, I found that this touch screen is no longer available. It seems that there is not a suitable driver for the manipulation of the touch screen, under Win 10 is this corret? Or why it doesn't work on my computer?

Thank you

Hello @eferrari,

Thank you for being an active member of the HP's Support Forums.  I understand that since the upgrade to Windows 10 that your computer desktop TouchSmart 610 - 1120une no longer has the TouchSmart feature.   I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When solve us the problem, I would mark you kindly post as accept as Solution so that others have the same or similar problem can find what worked for you.

I checked the drivers for your desktop computer, and there is currently no Windows 10 driver. I recommend that you please begin by examining Microsoft Windows 10 Configuration required to verify that it will support Windows 10. He never did hard time for use as a check. Another good reference is the document of desktop HP - upgrade to Windows 10 . There the measures to take before and after the upgrade.   The document of HP products - Solutions for Windows 10 has also some suggestions for where to find Windows 10 drivers and software for your model.

You can also use the link "Troubleshooting Windows Update tool" from the following link. You can 'open' or 'Save' the resolution of problems. She will be working to win 10, regardless of Windows 7 is in the URL. http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter. Once launched it please use the second "Background Intelligent Transfer Service" option, this should lead to an update of the "Windows updates" cannot automatically applied.

Please return and view the results of your troubleshooting.

Tags: HP Desktops

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