Join Meeting unavailable option and touch screen displays the current meeting.

Hello

We had a video-conference in our society, here is the list of endpoints participating in the Conference

Tandber C60 - TC5.1.3.292001
Cisco SX20 TP - TC6.3.0.3d8e7d1
Cisco TP MX 200 - TC6.3.0.3d8e7d1
Cisco TP MX 300 - TC6.3.0.3d8e7d1

We have touch panel connected to all the codec above. We noticed that join meeting is sometimes unavailable, and touch screen displays the current meeting.

Can you please let me know why this problem is intermittent.

Hi Sandesh,

If a conference is reserved as booking of TMS, it is expected that the keys 'register' on the endpoints are disabled.

For more information on how and why reservations from Outlook could be "downgraded" to booking, see page 59 and 60 of the TMSXE Deployment Guide.

Kind regards
Kjetil

Tags: Cisco Support

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