TouchSmart tx2 digitizer pen acts as if it was more 'ink '.

Hello

I have a TouchSmart tx2 1370us possessing a pen from the digitizer.  I don't know if the pen or display for the pen hardware goes wrong.  The best way to describe what I see is when a real pencil is about to run out of ink. When you write, you get a little ink, then nothing and then ink again.

I would like to be able to determine if it's the pen or display hardware which is a failure.

I tried the following.

Installed Windows 7: the same results

Install windows 8: same result

Note: each installation of Windows was a new installation again.  No upgrades or 'repair' installation.

I'm pretty confident that it is not a driver issue because the result was the same.  I tried with the pilots and pilots of the digitizer.  Windows supports the pen without the drivers of manufacturing.  honestly, I have the best results in time of response without drivers leaving the default windows drivers to support the pen.

I know that the display was not all tasks 'dead' because the pen is able to operate in all areas of the screen, but eventually it will stop writing on the screen a bit and stutter a bit and then resume writing.  The cursor will disappear at the same time.  During the failure of pen touch and mouse will continue to function.

The fault returned the pen usless right now and I would like help to determine if the pen is defective and, possibly, a new pen.  I think that HP would be a good source to know that there could be a solution or a previous case in the CV database. I was not able to find a solution from the side of consumers.

-Thank you

I bought a replacement ballpoint pen, and so far things are working properly.  So far, the issue seems to have been the pen.

Tags: Notebooks

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