TPM options disappear from the BIOS

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• Latitude E5470 TPM has disappeared from the Device Manager

  At my employer, we had several problems with the TPM secure disappears from the Device Manager.

  This brings us to not be able to reactivate bit-locker.

  We would be the image the device with Windows 7 company.

  We had this happen with several machines who did and does not have dealt with windows updates.

  Same thing with Dell drivers and BIOS treated and untreated.

  I ran tool HWINFO and it lists the TPM with a memory address something like 0000FED4000 but I can't find that in the Device Manager or msinfo32.

  I have went to the BIOS and turn off the TPM and it turned on and activated it.

  I reloaded the BIOS firmware.

  If recreate us the image on laptops the TPM appears in the Manager of devices as planned so I don't think this as a problem with the motherboard.

  Curiously, although we had some motherboards replaced and the TPM is displayed.

  I feel that replacing the motherboard is the solution to this question we can restore the functionality with a new image or reload the operating system from scratch. But that does not satisfy the risk of the issue and already its appearance again.

  I searched for weeks a solution to this problem, but I came up short.

  I am sure that others have this problem.

  With all the processed drivers and windows updates treatment it does not solve the problem.

  Think you I'm missing?

  Thank you for taking the time to look into it.

  -Jason

  HERE IS THE SOLUTION

  Power off the laptop and remove the power adapters.

  Remove the back cover (screws do not come out entirely).

  Remove the SODIMM (s).

  Remove the battery (a screw, pull the tab to remove the connector of the card).

  Press and hold the power button for 20 seconds (drain the capacitors).

  Reinstall the SODIMM (s).

  Reconnect the battery and screw him.

  Attach the rear cover.

  Turn on the laptop, demarrer start in windows, open the Device Manager and check that the TPM is listed under security devices.

• OfficeJet 7610 Printer Wizard option disappears from the list of options

  After having initially installing my 7610, clicking the printer from devices and printers would bring a window with an image of the printer up and four options - Assistant printer, see what's printing, set preferences, and customize your printer. Today, there was a message in the upper part of the window indicating there was an update to be applied, so I said to apply. After the update is complete, the window has changed and now there are only three options - Printer Wizard disappeared. It's the same thing with a 6500 printer on my network.

  I use the Printer Wizard to manage all my printers and especially to control scanning. I tried to uninstall all the drivers, then by downloading a new copy of the full of HP and reinstalling software, but the option is still missing. HP did move it somewhere else and not tell anyone?

  Hello

  What happens when you click on the HP Officejet 7610or 6500 from the desktop or the start menu icon? You can access the HP printer Assistant or you would see any different behavior during the launch of the software?

• My 'all messages' option disappeared from the p-not sure when. Where can I find it?

  Looking for a deleted mail and couldn't find it. A few weeks so I must have deleted automatically. The memories I consulted similar before glancing through all the mail, but this filter is no longer there. Where can I find it?

  Hi shelannie,

  I understand that you have deleted an e-mail message and are now trying to get it back.  Was the message from a POP or IMAP account?  Depending on the type of account and preferences that you have set, you may be able to retrieve the message if it is still on your email provider's website.  Your profile says you work with OS X Yosemite.  The resources below will explain how to search mail deleted in the Mail application for this operating system.

  If it was an e-mail message that you received, you may have to ask the sender to send?

  Address postal (Yosemite): delete messages

  You can delete messages that you have more need to help keep your mailbox manageable and free up space on your Mac or on the mail server. Options e-mail preferences determine whether you can view and retrieve messages once you remove them.

  Delete a message

  In the main window of Mail: move the pointer on the header of the message, and then click the Delete button appears. Or select a message in the list, then click Delete in the toolbar of e-mail.

  Tip: To avoid the message following selected automatically (and marked as read), hold down the Option key when you delete a message.

  In a notification E-mail: move the pointer to the notification, and then click the trash when it appears.

  Delete multiple messages

  Select the messages or conversations in the list (hold down the command key when you click each item), and then click the Delete button in the mail toolbar, or press the delete key. If you select a conversation, all messages in the conversation are deleted.

  Looking for a set of messages that you want to remove. For example, search for message dated 1 August and 5 September 2014 by entering "date: 8/01/14-9/05/14" in the search field in mail. Or search for messages from a specific person. Select and then delete the messages found.

  Remove a mailbox, which deletes all the messages it contains.

  Show deleted messages

  How you view deleted messages depends on how you define options in Mail preferences. To check yours, choose Mail > Preferences, click accounts, and then click Mailbox behaviors.

  If your settings to move the deleted messages in the Trash: you can view the messages in the trash until they are permanently deleted. To recover a deleted message before it is cleared, drag it to the trash to another mailbox.

  If your settings do not move the deleted messages in the Trash: messages can temporarily stay in their original location, but are dimmed or hidden. To show or hide, if they are available, choose View > Show Deleted Messages or view > hide deleted Messages.

  Permanently erase deleted messages

  Automatically delete messages: choose Mail > Preferences, click accounts, and then select an account. Behavior of the ball click, and then in the section Trash choose when you want to post to permanently erase deleted messages.

  If you have an IMAP account, which the server is configured to delete older messages, they are deleted regardless of your settings.

  Manually delete messages at any time: choose the mailbox > erase deleted items, and then select an account.

  If you delete by error messages, you can drag them out of the trash to another mailbox. Or select them from the trash, choose Message > move to > [letters].

  Restoration of mailboxes and their content

  Keep the mailboxes become too big

  Last modified: February 3, 2015

  If you have a Time Machine backup of your computer, you can go back in time and go back to the email.

  Use Time Machine to back up or restore your Mac

  Happy new year!

• The 'Reading list' option disappeared from my i - Pod classic, although my different playlists appear always on my i-Tunes.

  The 'Reading list' option disappeared from my i - Pod classic, although my different playlists appear always on my i-tunes. Any suggestions?

  Hi Mark,

  Welcome to Apple Support communities.

  As I understand it, there is a problem with reading lists is no longer appearing on your iPod classic. Among the easier troubleshooting steps you can try, which is likely to solve this problem, is to reset your iPod, as shown here:

  Learn how to reset your iPod - Apple Support

  If the problem persists, you can exclude any problems of restoration of your iPod software as described in the article below.

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

  Ciao.

• "Options files" disappear from the control panel.

  My PC has been infected by a virus. I've updated my antivirus, scanned the whole system and remove found viruses, but 'Options records' disappeared from the control panel. When I turn on the PC, a message appears saying that "Windows cannot find «scvhost.exe"»

  I'd appreciate any help.
  Thanks in advance.

  The computer is still not clean or the malware did too much damage to the operating system. First of all, make sure that the computer is really clean looking at these removal steps:

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  If you were this meticulous, you are ready to move to the next step. If you were not this thorough, do the work and maybe the problem will be solved.

  If the computer is really clean, you can try a repair installation. If the repair installation does not work, back up your data and do a clean install of Windows.

  http://www.michaelstevenstech.com/XPrepairinstall.htm - repair install how-to
  http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
  http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - you will need at hand MS - MVP - Elephant Boy computers - Don ' t Panic!

• "Reload" disappeared from the drop-down 'View' - ask again

  Cannot find my question already asked, posted on the forum so I ask again: "Reload" option has disappeared from the menu 'view' drop-down in the navigation bar. I tried all of the following characteristics, as was suggested by a contributor:

  Reboot with disabled modules
  Reboot with option "Reset".
  Disabling hardware acceleration
  Completing all the troubleshooting modules & extensions Protocol

  Nothing has restored the option "Reload". The Add-ons Manager tells me there is no extensions installed, so there is nothing that I can follow to troubleshoot it.

  What can I do else? If nothing, I switch to Safari to the default browser. Won't I like Firefox, but I use "Reload" a LOT and this situation is not sustainable for me.

  Really stuck and really

  If you talk to recharge button which refreshes the page of your suite, you can do one of the two options
  Reload the page using the shortcut:

       Mac: Command+R
       Windows: CTRL+R Or F5
        Liunx: CTRL+R
  

  By pressing the button reload

  On the default Firefox layout (without custom toolbars, buttons, ECT, installed)
  You can do this by pressing this button here (see picture):
  

• Download disappears from the download window after completion

  When I download a file from the internet in Firfeox, download window stays open as soon as the download is finished, but the file name disappears from the window. In previous versions of Firefox downloaded file would remain visible in the download window after download was complete and I could simply click on the download window and open it. Now, because it disappears from the download window, I have to open Windows Explorer and navigate to the folder that contains the newly downloaded file to open it, which is a pain. I activated the "remember my browsing and download history ' in the options as suggested in the previous answers to this question on the forum, but this makes no difference. Is it possible to make Firefox display the file in the download window after uploading?
  Thank you gas

  You are welcome

• PAL/SCART option disappeared on the Qosmio G10

  Used the D-video pal/scart out on G10 for some time. Initially tried out D-video with TV with entry then SCART end 3 RCA out pins of the SCART adapters due to SCART unavailable in Cairo.

  Everything worked OK, but after a while THAT PAL/SCART disappear from the list of TV formats list. PAL/SCART out is missing in the settings if using ESC, F1 during the startup.

  HELP PLEASE!

  Hi palanez

  If I am you understand you right wrote about the BIOS settings. I can't imagine that some BIOS setting can disappear without any reason. You did some changes such as updating the BIOS?

• Why my old emails disappear from the cloud?

  Why my old emails disappear from the cloud?  After only a month or two, they are gone! (and I pay extra each month more space!)

  Hello Unhappywoman,

  Thank you for using communities Support from Apple!

  From your post, I understand that old emails are deleted after a month. This can be due to behaviors of the mailbox defined for your iCloud account.

  The following article explains how to look at these settings. My suspicion is that the section "permanently erase deleted messages when:" is set at one month old.

  Use Mail preferences to set or change options for e-mail accounts , you use mail and to work with messages and mailboxes. Choose Mail > Preferences, and then click a preferences panel for the options:

  • Accounts: Add, remove, and disable your email accounts in mail. Use only the part of the mailbox behaviors to control how the project, junk, sent, and deleted (or "Basket") messages are stored. Advanced pane includes options for messages, attachments and more.

  Set Mail preferences - help Mail

  See you soon!

• Satellite A660 - Bluetooth problem - disappeared from the bar of the State etc.

  Dear all,

  frustrated newbie.

  Bluetooth has disappeared from the system on my Satellite A660 tray and I can't work out how to get it back.
  It worked a few months ago, but since I don't use it everyday,
  I did not notice when he disappeared.

  I tried the fsquirt.exe thing, but the icon opens a window that does nothing (it seems to me that bluetooth is off but I can't find where to turn it on and Fn + F8 does not work).

  I have downloaded the driver atheros, which is extracted to a temporary folder and then does nothing.
  I think I need to uninstall - reinstall but do not know how to proceed.

  Any ideas appreciated.

  arghh

  Arfur

  All this is a bit complicated on your laptop. I assume that stick Toshiba BT (BT software) is always pre-installed on your machine. Can you please check?

  Using the FN key combination you can toggle WIFI and BT. When you say that it does not work how to understand this? Can you turn on WLAN on/off? BT option IS missing? You can use the WLAN button placed between the keyboard and display (function keys)?

  Please check such fundamental things in first and post more details. Later we continue to discuss reinstalling drivers.

• How to enable Hyper-v from the BIOS in book pro 430 G1

  In fact, hyper-v has a tick perfect on windows 8 but when I start windows mobile emulator it gives error hyper v and then I tried to go from the bios, there is no option for hyper v then how should I allow it?

  Can you put a picture of the BIOS screen you see?

  You should be able to activate the virtualization of in the BIOS. Do you use the BIOS as an administrator?

  I suggest that you update your BIOS to the current version. This should return the ability to enable virtualization.

• Can E540 - I disable discrete gpu (Optimus) from the BIOS?

  Hello.

  I think with the purchase of a Thinkpad E540 with a gpu discrete nvidia.

  I intend to install linux on it and I really need optimus for him (nor is it well supported), but sometimes I'd like to be able to use it under windows.

  I would like to know if it is possible to completely disable the gpu nvidia from the BIOS so that it only works with the intel integrated an or should I buy one with gpu intel only.

  I read that the lenovo changed the implementation of bi - gpu on the newer generation thinkpads.

  I did some research but I couldn't know exactly what are the BIOS options; most of the results are on older laptops of gen.

  If any owner of this specific model could anwser would be great

  Please attach a screenshot of the settings of the bios if possible.

  Thank you.

  When you switch to discrete nvidia fits in the lowest power state, basically it is turned off. It will not be displayed in the Device Manager.

• Bluetooth disappears from the Device Manager

  Hello I have a HP Envy 13 - x 2 j002dx and I'm having bluetooth associated with is questions is frustrating given the bluetooth keyboard. Every day my bluetooth driver disappears from the Device Manager and the bluetooth settings option does not appear again. I need to reinstall the Intel bluetooth driver (sp68385) every day and even if I can't find the device manager driver he said whenever the driver is already on my computer. Please help I love the computer, but I'm ready to get rid of it because of this problem. I don't have to reinstall a driver every two days or so to use my keyboard.

  Another thing to try... restoration/uninstall both drivers WiFi and bluetooth. Especially if you have just updated their. At some point, I updated the driver wifi intel on my asus laptop and the missing of Bluetooth. Took me several hours of research and to play with the drivers to understand a wifi update some how stuck on the bluetooth hardware.

• HP 15-ac152sa laptop: wifi tab disappears from the network settings menu. Unable to connect to wifi

  I bought a new laptop. I connected to the WiFi network with no problems the first time. I have downloaded Microsoft office 2016 (home and student). The next time I turned on the laptop, the icon WiFi in the corner of the screen says "no connection available.

  On the tab "network and internet". There is no tab for WiFi. Initially, I managed to fix it by clicking on the 'network card', 'properties' and on the 'power management' tab, I unchecked the box indicating "allow the computer to turn off this device to save power. This fixed the problem... until the next time I turned on the laptop. It's the same thing and I am unable to connect to internet via WiFi.

  The single adapter in the list here is "Realtek PCI-e FE family controller #2". Still unable to connect to WiFi... Still no WiFi tab under settings "network and internet". Help, please!

  So, the problem was finally solved (fingers crossed!).

  Yes, the Internet access worked perfectly every time when it is connected through the Ethernet cable. Ultimately I phoned the helpline. They checked for the new driver updates (these have been already updated), restored the BIOS remotely and then restored the device to the factory settings. Start of the fault still took place intermittently. This indicates a hardware problem, and the unit was sent for repair.

  The idea was that when the WiFi did not work, the WiFi card wasn't physically visiable in the list of available adapters, nor has the Bluetooth adapter. Apparently in this device, the Bluetooth and WiFi functions are on the same network adapter and apparently those elements should not disappear from the list of available adapters. So the fact that they disappeared together intermittently indicated a hardware problem with the card.

  Now that I got my laptop back and I think that the WiFicard has been replaced. Hoping all is well now and I hope this post helps someone else.

  Thanks hp for fast and wonderful customer service.

  Sarah