Transfer of files from hard drive

My Compaq Presario of Compaq SR10010NX computer does not start.  The system is DW254A-ABA, serial nr. is MXK42006LQ how can I find out if the drive is still ok? If this is the case, can I transfer the files to a HP Pavilion Slimline, System nr. AW014AV #ABA, MXV95302WQ series or drive hard portable 500 GB?

Hello

It does not start up, which means you must use different way to recover (cannot transfer because the machine is dead) files. First of all you must check the machine, why it does not start? Any error? If the associated HARD disk problem you can test the HDD using HDD self-test. HARD drive may be allowed or may be dead.

(a) if ok and cannot fix the machine: you can pull, put it in an enclosure and it becomes an external HARD drive.

(b) if nok: you may need a professional service to retrieve files for you.

Kind regards.

Tags: HP Desktops

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    =================================================================================================================

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    ==================================================================================================================

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