Transfer photos &; videos, iphone to Z5
I use the xperia transfer app & whe given options of what I would like to transfer through contacts and calendars are an option however photos and videos are not highlighted allowing me to select for transfer... can someone help on where I'm wrong?
For anyone else having this problem I solved it by downloading Google Photos on my iPhone & photo backup... piece of cake
Tags: Sony Software
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Configurations:
OS X EL Capitan - 10.11.4
Photos App - 1.5 (370.42.0)
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As you can see that I use all the stuff leading up to the most recent software available. I have seen this recently and have tried almost all the possible solutions, provided by apple support as, cable only apple, direct connection to the iMac, iPhone-imac is restarted.
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experience tried
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any kind of suggestion will be useful thanks.
Hi damdude,
Thank you for your participation in the communities of Support from Apple.
I see that your iPhone is not recognized by your iMac or Photos when you try to import images into your photo library. Have you tried several good troubleshooting steps. Because the same thing happens in a new library of Photos, try to import images using Image Capture -Capture of Image: transfer images and other elements of your device.
If the same thing happens with the Image Capture, I recommend trying to import the photos to another computer, as mentioned If you can not import photos from your iPhone, iPad or iPod touch to your computer:
If the same problem occurs on a different computer, restore the device and put it up as a new.
If you need to restore your iPhone, you can save it using iCloud, so you won't lose your latest photos. Another option could backfire on iCloud photo library. For these steps, see How to back up your device using iCloud or iTunes and iCloud FAQ Photo library.
Sincerely.
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