Envyh 5530: UPDATE @ SHUT DOWN PROBLEM

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• Startup and shut down problems on Sony VGN-AR51SU laptop with Vista Ultimate

  I have a Sony VGN-AR51SU laptop which has Vista Ultimate preloaded when it was purchased. The windows product key is noted on the underside of the computer.

  The computer is configured to close, either by closing the lid or will the icon start then shut down. I don't remember which option I used to shut down the computer.
  However when I press the power button the computer immediately emits three short beeps. The hard disk icon flashes as if it is starting, but the LCD display remains black and never even a blue screen comes. Devices powered by the computer the light upward.
  Eventuallu the hard drive icon will stop blinking.
  When I put the cover towards the bottom of the computer behaves as if it ends and all devices close but the power of the computer remains on, regardless whether I am with the main power or battery.
  Obviously I can not use the starting/closing track that I have a black screen.
  I tried all the options to remove lead AC and battery close and all devices, then re-boot just on AC power or battery or any combination of these options, etc etc etc and nothing makes a little difference.
  I keep my system and software updated and this problem was one of sudden nature IE. OK one day then the problem the next time I turned on the computer.
  Make three short beeps on start uo and the fact that the screen remains black gives a clue as to the problem?

  Hi Taked,

  This seems to be a hardware problem. You must contact Sony support for assistance on the issue.

  Contact Sony technical support

  http://eSupport.Sony.com/us/Perl/select-System.pl?Director=contact&SR=NAV:support:Electronics:contact_support:ESUP

• After Windows Essential Update Shut Down and restart Options have been grayed out

  After I installed Live Essentials on my Windows 7 I can no longer select the closing down or restart option, they have been grayed out in the start menu...

  I don't know Windows Live Essentials update is the problem. I tried on my second laptop (Win 7 64) and exactly the same problem occurred,

  Thank you

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  You can find support for Windows Live Essentials 2011 in this forum: http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows 10 sleep and shut down problem bootcamp

  Hi can you please help me

  I am running windows 10 pro 64-bit os, generation 10586.71 on my I mac end 2012 27 inches

  When I stopped my connected USB device which has a led indicator remains steady. I think it means that it is not turned off properly. To stop it completely, I have to hold the power button after.

  Also when I put my mac to sleep, when I move the mouse or press any key on the keyboard, the screen comes on. Do I have to do is press the power button. Also when I do this, I hear the fans turn on, but I'm not sure if this is normal or not.

  However, when I click on restart, which normally occurs

  There is also another concern

  When I turn on my mac, when it is activated at startup of windows by default, until I see the windows logo, I see a black screen and at the top left a flashing dashboard white, similar to when your terminal on windows. It then goes on the windows logo.

  After that, he goes on the screen to login as usual, but even here, I have to wait for my mouse to connect, if I have no idea if this is a common problem

  so once I have connected until I see the Office for a PIN second I see an orange please wait screen, I don't think color matters as it used to be blue when my windows theme was blue until I customized it to orange

  even when I see the windows logo after the black screen with the dashboard, here the scroll wheel has lagged.

  and when I turn on my computer it sometimes takes quite a long time to go in the logon menu. and a few days ago I received an error message saying that I had to restart.

  I had windows 10 on boot camp on Monday, January 18, 2016, so about two weeks ago.

  I have

  a processor i5 - 3470 s 2.90 ghz

  graphics nvidia gtx 660 m

  24 GB of RAM

  Help, please

  Thank you

  Please see still in power after his stop USB ports .

• Vista does not complete upgrade on shut down

  Hello

  I have Vista SP2 and keep the same problem: when I stopped by selecting the option install updates/Shut Down, the screen becomes blue and says "Installing updates 1 to 5."  If please do not unplug or power off the computer. "It stays on the screen for a while and then after about 1 minute passes to 'Shutting Down' and turns off.  What now happened several times in a row.  I can still operate the computer but would like to get these updates.  Any ideas?

  Thanks in advance!

  http://www.Microsoft.com/downloads/en/default.aspx

  Put the KB numbers in the search at the above link > download them manually.

  If this does not solve it:

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon

  Mick Murphy - Microsoft partner

• Error Windows Update problem "don't shut down your computer updates being configured"

  OT: Windows Update problem.

  Why should I continue to get the message ' don't shut down your computer updates being configured "where all the updates seem to have been installed?

  Start here (ignore the title): http://support.microsoft.com/kb/949358

• Installation of updates and the computer shuts down

  By turning on the computer it goes to 3 of 3 updates to the installation, then stops. This happens several times and am unable to turn on the computer. I brought the laptop with Vista already installed on it, not so no disc
  I am out of resources on how to solve the problem!

  Hello Barby,

  The STOP 0xC000021A error occurs when Winlogon.exe or Csrss.exe . When the Windows NT kernel detects that or the other of these processes has stopped, it shuts down the system and triggers the STOP 0xC000021A error. This error may have several causes. Among them are the following:

  • Incompatible system files have been installed.
  • A Service Pack installation has failed.
  • A backup program used to restore a hard drive does not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.

  Step 1:
  You can try the above troubleshooting steps I have provided about the "configuration updates 3/3. 0% complete".

  Step 2:
  Please follow the troubleshooting steps mentioned in the link below
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;156669

  Step 3:
  Otherwise, please try the steps below to restore your computer to the last working state.

  (1) start the system using a Windows Vista DVD.
  (2) system will ask you to «Press any key to boot with the CD or DVD...»
  3) press enter or another button to continue...
  (4) "thewindow installation" will open. Click Next.
  (5) choose the option "repair your computer" in the next window.
  (6)the system recovery options window"opens. Choose the Option 'System Restore'.
  (7) now select 'System Restore' window you invite, and then click Next.
  (8) he will ask the 'restore to choose Point".
  9) click in front of the box 'Show Restore Points more than 5 days'.
  (10) select the date on which Office worked very well. And then click Next.
  (11) 'drive to confirm to the recover window"will ask you choose Drive where the OS (Operating System) is installed." Click Next.
  (12) confirm your Restore Point window will be fast, click Finish.
  (13) A pop up you will be asked to continue the restoration of Windows. Click Yes.
  (14) the system will begin to restore the operating system for the selected restore point. Once finished with this the system will ask you restart indicating that the machine is restored successfully.
  (15) reboot the machine.

  By performing the steps mentioned above, system will be re-recorded on the date on which it was working fine.

  Note

  : S ' ensure that to disable your automatic update function after the restart, to avoid to automatically download patches.

  [If this post can help solve your problem, click "propose as answer" below or the "Vote as helpful" button at the top of this message.] This way you can help others find the successful resolutions of questions].

  ---

• Windows 7 system crashes so that the installation of updates, not shut down

  I've upgraded to Windows 7 using a disc of Microsoft; Windows Update started downloading the updates.  Now it will not shut without doing it manually.  If there are 5 updates, it may hang on the update 4.  Then, after much cleaning in safe mode, etc, it will work perfectly, but hang in there 'shutting down '.  even if left overnight.

  You receive errors related to updates?

  1. Open Windows Update by clicking the Start button, all programs and then click Windows Update.
  2. In the left pane, click view update history.
  3. Find an update for Windows that has failed to install, and then double-click the update to view more information.
     Updates that have failed to install will display failed under status, next to the name of update.
  4. In the Windows Update dialog box, next to the details of the error, review the error code for the update has failed.

  Follow the links in the Windows Update dialog box under more information or help and Support to resolve the problem, then try to reinstall updates by using Windows Update in Control Panel or by mail with the error code and maybe someone may be able to help others.

  FYI

  Problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

  Open the Windows Update troubleshooting tool
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Updates the window appear when shutting down, but do not set up the next time you start

  The display shows 15 updates of Windows are loaded (installed?) when the machine is stopped.  To restart Windows, the screen indicates "wait" while the updates are being configured.  The icon indicates that the configuration is current, but the screen always said that "0% are completed.  Then, after a few minutes, the screen indicates something as "installation failed; Revenant.  After the message 'return', the machine moves to the usual Windows 7 start page and asking to connect you as usual (which allows me to work on the machine).   So, the next time I shut down Windows, the screen indicates that the installation of several updates continues and is completed in series.  Then, the next time I turn on the machine it asks to wait while updates are configured;  and finally, it "fails to complete the configuration" and "resets" as described above.  What happened several times in the last two days.  What should I do to get this resolved failure?

  Hi BonnieDoon,

  1. did you of recent changes on the computer?

  2. you receive error message during the update by installing the process?

  Method 1

  See the Microsoft article below as well as try the steps mentioned and check if it works.

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/949358

  Method 2

  Restart the computer after you follow the steps above and check if the problem persists, if the problem persists then checks the update is not being properly installed on the computer and then install it manually.

  View update history to know which update is not installing.

  (a) open Windows Update by clicking Start , all programsand then click Windows Update.

  (b) in the left pane, click view update history.

  (c) to view more information about an update, double-click it.

  Once you know the update's KB number then visit the Microsoft Download and put the number in the search box, download and install the update manually.

  http://www.Microsoft.com/downloads/en/default.aspx

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install the updates but the shut down the computer, but the computer stops until they install.

  Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install updates by shutting down the computer, but the computer stops until they install.

  Hello Tallydupp, welcome.

  Do you by chance have Google Desktop? Some users have reported interference problems in Winodws 7 while using an older version of Google Desktop.
  Try to uninstall it if it exists.

  Let us know what happens

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• The computer hangs at "Shutting Down... "only after the installation of the updates for Vista Ultimate x 64 Windows

  Hello.  Recently, I have reinstalled the 64 bit version of Windows Vista Ultimate on my computer.  I allow all automatic updates (worth about 450MO) and let it do its thing.  Afterwards, I had to reboot my computer.  He was going smooth until he hit the "Configuring updates... "or something like that.  The circle stopped going around smooth and pauses every second or two.  After about 30 minutes, he went to "Shutting down...". "and I let this go all night.  After 4 p.m., he was still at "Shutting down...". "therefore I kept the button and made a closed hard.  After that I started it up, it would get to the loading screen with the green bars that go everywhere.  It also was not smooth and stopping every second or two.

  After about 10 minutes of this, I restarted my computer again, and it still wouldn't work.  I tried to start in safe mode, but it would also stop during the loading of some drivers and not continue.  So I reinstalled Vista again and, of course, was able to get without updates.  I thought it may have been a one time thing, so I did the windows updates again.  This problem repeated itself.  So I reinstalled Vista and am refraining from doing the updates of windows.

  I restarted my computer without updates, and it goes well.  It is only after updates where it fails to turn it off and save.  No one knows what is the problem and if there is a solution to this?

  Hi JerryR9190

  Thanks for posting on the Microsoft Answers site

  Are you Vista to get Service Pack 1 automatically as well?
  If so, please try to download/install it yourself and see if that has any effect.
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=874A414B-32B2-41CC-BD8B-D71EDA5EC07C&displaylang=en

  Please try and post back if you have more question

  Ken
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "A problem has been detected and Windows has shut down to prevent damage to your computer"... * STOP: 0x0000007e (0x805c49b8, 0xf7a172b4, 0 x 80000003, 0xf7a16fb0)... blue screen

  Hello!

  For the life of me I can't figure out how to get my machine to boot successfully. Nothing changes when I choose Safe Mode, last known good Configuration, enable VGA Mode, booting, Directory Services Restore Mode or Debug Mode logging.

  It's very stressful, because I'm right smack dab in the Middle a semester at the College. I have most of what I currently need access to supported illuminates... but not quite all :( It is also very reassuring to be able to take care of the school of work away from the library of the University. Yesterday, my computer was working fine... I think that Windows has completed an update, if I can't remember now. As I woke up this morning, I was not able to boot all the way to Windows only once.

  My laptop is a HP Pavilion dv6000 running XP Media Center, and I have not installed new hardware since I bought the machine about 3 years ago.

  Here are more details, where they can help in the diagnosis of my problem:

  • ID of the system board: 30BB
  • Type of processor: Genuine Intel(r) CPU T2250
  • Processor speed: 1730 MHz
  • Total memory: 1024 MB
  • Video memory up to: 128 MB
  • BIOS version: F.06

  Here's the entire message to the blue screen:
  - - - - - - - - - - - - - - - - - - - -
  A problem has been detected and windows has shut down to prevent damage to your computer.

  If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

  Make sure you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video cards.

  Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe Mode.

  Technical information:

  STOP: 0X0000007E (0X805C49B8, 0XF7A172B4, 0 X 80000003, 0XF7A16FB0)
  - - - - - - - - - - - - - - - - - - - -

  I also learned to a blue screen that says something about "PAGE_FAULT_IN_NONPAGED_AREA". I think that this happens when I try to start safe mode.

  Also, I never did much with computer problems beyond what could be repaired with the restoration of the system... so not being is not able to boot at all me has to stop. Please, I beg you! Help me?!

  With great appreciation for your time,.
  Damaya

  Quick suggestion

  Some HP partition the hard drive. have you tried to type F11 or F12 during startup (before that he go to the option mode start screen)? It might take you for a HP recovery program in that partition (because windows don't be loading not to use that recovery)
  Good luck

• How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  Nice day

  How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  with regard to my question above. I need to hold the button of power for 5 seconds to completely shut down my laptop. even restart or sleep does not work well. I upgraded a real victory 8.1 to 10 free victory by that windows app reservation offered. IM using acer aspire v5 - 573 g i7, version gt750m, Finnish keyboard

  solutions, I tried to random searches that did not work for me.
  1 unchecking quick stop to power options
  2 disabling hibernation in cmd (types a code forgot what I have)
  3. update all drivers and bios with sites acer official drivers, driver pack solution 15.8 and utility driver update intels
  4 decommissioning intel management engine components driver 11 to 9.5
  5. go to the bios and reset to the default settings
  6 make a shortcut of "shutdown" with codes e.g. shutdown /s /t 0
  7. click Update stop

  IM thinking of reinstalling windows 10 via recovery which removes applications, files, drivers, etc. and hope this solves. I can't roll back to win 8.1 because ive done this reset before you completely clean out my system of win random 8 and trashes the restore option was gone.

  Thanks in advance

  Hello/Hallo wuschel93,

  exactly what I had. Stop number appears only after a certain time the laptop running.

  The problem is INTEL MANAGEMENT ENGINE RELATED V.11!

  I fixed it with uninstall Intel Management Engine Version 11. Windows will then install version 9.5 automatically. After that I turned off the automatic update of the driver for this device. You can also install 9.5 without uninstalling the old one, it wil crushed.

  Other manufactures also have this problem, but while Acer is still asleep, they provide a solution (including download links):

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/sleep-and-shutdown-issues-after...

  Maybe there are any other issues that result in the same problem. But in most cases, it's the answer. The thread Starter maybe forgotten to disable the automatic driver update or made installation of v9.5 evil?

  TEPCO

• with MS XP, when I shut down the computer, try to download the same update again and again!

  and I don't know how to find the updated info?  Help!  It takes 5-10 minutes every time I have shut down the computer.  How to cancel this update which blocks my crt?

  Thank you!

  Julie

  Hi jjackbcop,

  Thanks for posting in the Microsoft Community.

  I understand that you are facing the issue with windows updates offer several times over and over again.

  Method 1:

  I suggest you perform the clean boot and check.

  Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow these steps to configure Windows to use a Normal startup of the link report section to return the computer to a Normal startup mode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfig and click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 2:

  I suggest you send the link and check (this also applies to windows XP).

  Windows Update or Microsoft Update repeatedly offers the same update

  https://support.Microsoft.com/kb/910339

• Updates required when the computer is shut down.

  "I get ' 7 required updates" message every time I want to shut down my computer.  Is there something wrong somewhere?  If so, how can I solve this problem?  It seems a little fishy to me that there are still 7 upgrades necessary.  Thanks for any help you can give.

  "I get ' 7 required updates" message every time I want to shut down my computer.  Is there something wrong somewhere?  If so, how can I solve this problem?  It seems a little fishy to me that there are still 7 upgrades necessary.  Thanks for any help you can give.

  Update in Windows and connected to the Internet with a little time on your hands and knowledge.

  Open Internet Explorer, go to http://windowsupdate.microsoft.com/ and do CUSTOM scan and determine what updates you need.  Install them.  Reset.  Repeat the visit, CUSTOM and see if updates (one of those that you just installed) back upwards.  Just list those here (KB #)...